HVAC reviews in Cottage Grove, Minnesota

Fake location

Was going to use this business, but the tech arrived and told me that he was independently contracted and that the company quoted me wrong (they said $199 and 10 vents included and $10 a vent after that). His price was 4x what the company said.

The technician did not put things back after he moved them. He also unplugged a fridge and did not plug it back in. If I hadn’t seen that, a lot of food could have spoiled. Also, the vent covers were not installed back on correctly and now I cannot open them. This was an expensive service that was not worth the money. I would not recommend this company to anyone.

UPDATE: these photos show the “location” of this so-called business. No storefront. This business is not a legitimate operation. Their “technician” brought a shop vac to clean our ducts. NO brushes, no cleaning solutions, although we were told by the technician that he needed to go to the warehouse and pick some up. A 6 foot hose on a shop vac will not clean 40 foot duct work.
We immediately called their office after the technician left her home. We inspected his work and found ducts full of dust, carpet fibers, and other white fine dust. The office person said they would have the technician call us to discuss his work. No calls! Called the next three days to try to speak to a manager, operator said a supervisor would call back. Again, no calls.

To lead off, I attempted to have Gold Duct do the duct cleaning in my house, but no work was actually performed.

Instead, I called to schedule an appointment (at least 2 weeks in advance) to coincide with other work occurring in our house the next day. All good. The appointment was for two hours where we were going to receive a quote and then do the cleaning.

However, on the day of the appointment, they were scheduled to arrive in a two hour window of 9 am - 11 am, however the two hour window was to allow for the actual cleaning work to take place. By 9:45 am, no one had arrived. I called and was informed that the technician would be there shortly. No one showed.

After the time window had passed, I called again and was informed that they could do the work in the afternoon starting at 3 pm with a 15% discount to account for the poor service I had already received. At 1:30 pm, I received a call that their technician was no longer going to be able to do the work and provided no further explanation as to why.

I chose Gold Duct because of their good Google reviews... not a single review less than 5 stars. I guess it was too good to be true.

Great work.

Very responsive and took care of issues in a timely manner.

Joe did a great job start to finish. He began with researching what was going to work best for my needs, then gave me options. We did a low mount mini spit and I am very happy with the complete job.

We had Guardian Mechanical Service install a new furnace/ac/and thermostat for us. Joe was very professional and gave us all the information needed to make the right choice for us. Great service and fair price. Wonderful prompt communication. Highly recommend!

Joe D. installed a new furnace and AC unit at my residence. I had an aging set from 1997 that needed replacing and asked for a range of accommodations that were done as I asked (or better), and done quickly.
Joe had some insightful recommendations for movement of the AC to better suit our patio enjoyment as well as a recommendation on how to situate the furnace which saved space in our laundry room.
The end result: everything looks and runs great. Exhaust, gas and electrical lines all run neatly.
At our request he also did research for us on an air purifying system and we installed a unit that he had tried in his own home in order to be knowledgeable about it. Very important to us as our daughter has CF and air quality is very important.
We have now used the AC with the air purifier for a month and the difference in air quality has been drastically improved.
I know first hand that Joe himself is a hard-working, knowledgeable professional with a diverse background in commercial and residential problem solving. Probably need to mention that he’s a great guy as well. Do yourself a favor and have peace of mind by getting a quote from him. Thanks Joe!

Very trust worthy establishment and priced great. Got everything completed with my 2021 corolla hybrid. Feels like my vehicle is in good hands ! Thanks Brian

Quality work! Very professional!

Did a great job ! Thank you

Very prompt and efficient service. They replaced our furnace quickly and they were friendly, helpful, and quite affordable!

Very professional we had them last week at our cabin very quick response time. Thay had us up and running very quickly!

Excellent service! Boiler stopped working in an apartment building. They replaced it same day in sub zero weather. I can’t recommend this company enough. Thank you!

Very friendly on time and got the job done

Menne heating did a furnace replacement for us recently, and we were very pleased with the service and reasonable rates. Highly recommend!

Rob gave me a quote, and stuck to it. He came out quickly, fixed my furnace efficiently and didn’t over charge me. He and his coworkers and company are awesome!!

We had a great experience with Menne's for a new high efficiency furnace. Responsive, reliable and professional consultation and installation, at a reasonable price.

We had heating issues at our cabin and they responded quickly and were well prepared on site. They worked quickly and efficiently and in no time we had heat again. They were friendly and professional, I would definitely use them again.