Electrical reviews in Eden Prairie, Minnesota

Prompt service and Revience knows their tech!

Great follow through on my audio and video issues

About the best service you can imagine. Quality install and products.

Always quick to respond and answer questions. Have had good experiences thus far with all technical support.

Rick and the team from Enhanced Home Systems were great to work with. They listened to what we wanted and designed a system that met our needs. They were incorporated many of our existing components making the job very cost efficient. Well done.

Revience replaced the outdoor speakers in my backyard that had gone bad over the years. The new speakers sound amazing and work perfectly! They also did some work on the security system and that too is now working flawlessly! They were quick to respond and quick to get the materials and do the install. I would certainly use them again.

Use Revience at your own risk.

Here is a summary of my experience of less than 2 years with Revience. Note that my initial experience with Revience was very positive, as the technicians that did the equipment install were *very* professional and experienced.

I purchased over $7k of new security equipment from Revience for a new construction house. This included new fire alarms because Revience stated the current fire alarms were not compatible with their security system. This is worth noting, because Revience did all the security/home audio wiring of this new construction house, but we now had to install redundant battery operated fire alarms next to each hardwired fire alarm.

In less than 2 years, I’ve had 4 false alarms. One false alarm resulted in the police being needlessly dispatched. Another false alarm caused all alarm systems to trigger constantly for over 2 hours because the monitoring company “could not find my account or address in the system”, even though the same monitoring company would call me when the alarm was triggered. Additionally, this is the same company that billed me for an entire year of monitoring service. So I know they knew my account and my address. What was made clear through subsequent discussions, is that the hand off from Reviance to this monitoring company was incomplete.

In November of 2025, I spoke with Revience, who apologized for the situation, and directed me to the alarm monitoring company. After speaking with the alarm monitoring company manager, I explained to Revience that the monitoring company said my false alarms were "unprecedented", but they couldn’t do anything because they didn’t sell or install the equipment. I now have a box of equipment that can’t be used, and Revience will not refund or even partially compensate me for this equipment.

In December of 2025 I asked Revience if this is the experience that a customer should expect? As of March 2026, I have yet to receive any response, and still have a box of equipment

I have cancelled my service, and signed up with ADT, and have enjoyed having a functional security system that is monitored and supported by the same company that sold it to me.

Technician was new and learning, but attention to customer service was great.

Called them to replace floodlights and set up appointment for next day from 8-11. They never showed up or called. I called them but no one answered. Never heard back from them…

My repair person was right on time. He was very helpful and explained everything to me as he diagnosed the problem and as he repaired the issues. He was very knowledgeable and courteous. My repair costs were even less then I expected! I would highly recommend Minnetonkas Electrician!!!

Electrician was supposed to be here between 10 and 1. He didn’t show up or call by 2 so we called the company and they said he was on his way. He still wasn’t here at 4 so we called again and they told us he was still on his way. Electrician called at 5 to let us know he couldn’t make it and then wanted to reschedule us for another week out. We declined. Don’t use this company. All they will do is waste your time.

Brian was great in getting everything set for my hot tub and installing my outdoor fan. He was very courteous and was very helpful in coming up with the best way to run this new power source. He didn't leave until the job was done and made sure if we needed anything, to give him a call as he wanted to make sure everything was perfect for us.

Fantastic service.

Great Service. Smart guy Electrician's.

Jonathan and crew did a great job trouble shooting my electrical issue. He asked me questions to help me determine what was likely the reason the issue happened and what to avoid in the future so it doesn’t happen again. He was up front about the cost, and what could trigger additional costs. They were able to find and resolve the issue quickly. I will definitely use them again.

I recently hired Gray Duck Electric to remove knob and tube wiring from a rental property. Jonathan from Gray Duck was very knowledgeable, professional, and reasonably priced! I received other quotes that were much more expensive. I am very thankful I found Jonathan and Gray Duck Electric!

Knowledgeable and excellent service!

Jonathan was wonderful to work with!

John responded quickly, was very professional, and corrected the problem immediately.

Amazing service and experience. I would highly recommend Gray Duck to anyone who has electrical work that needs to be done!

Major project done in a very professional manner. We added 3 bathrooms and a new kitchen.
He even did some small items, too!