Fire Damage Restoration reviews in Eden Prairie, Minnesota

4.8 based on 50 reviews Back to the listing
    5

    Haven Builders were great to work with right from the start. They were professional and thorough laying out each step for us. They stayed on schedule and finished job on time. Did a walk through at the end of the job and made a couple of minor changes I requested. Workers were on time and cleaned everything up. They communication was wonderful. I would highly recommend Haven Builders.

    5

    We had a great experience with Haven Builders. Kyle was a great project manager and the crew was so efficient. Would recommend.

    5

    Haven Builders did an outstanding job in sales, obtaining full insurance coverage, and completing the replacement of our St. Paul home roof in a timely and very professional manner. We would highly recommend Haven Builders.

    5

    Very positive experience with Haven Builders. They replaced our roof after sustaining hail/wind damage and did some minor carpentry work on the siding. The project manager, Elijah, was very professional, responsive, and paid attention to detail. He walked us through the options and the insurance process, worked with the adjustor to get what we needed without trying to add on any unreasonable or suspect damage, and did an all-around great job. The work crew was friendly and respectful of the property and did a good job.

    5

    I loved working with Haven Builders. Highly professional, respectful, skilled contractor. They know their way around gutters and layed out the options for me by probably the best estimator I’ve ever worked with in my 19 years as a homeowner, great clear communication and reasonably priced. I can’t say enough good things about them. It’s obvious from start to finish that they care about doing quality work first and foremost.

    5

    We are very happy with the quality work and service we got from Haven. They replaced our roof and downspouts due to hail damage, and repainted damaged wood railings as well. All of the work is excellent, and they also helped negotiate with our insurance company to arrange payment. I would recommend Haven for work on your home.

    5

    We worked with Haven to restore our kitchen after a water loss. They provided great direction and dealt with our insurance company directly to minimize our involvement in the chaotic process. We truly appreciated their sense of urgency to our situation and their diligence in keeping our project moving forward despite some unforeseen delays. Great overall craftmanship and quality work! We will definitely be using them for any larger projects in the future!

    5

    Cole was my project manager and from day one,
    hands on and ready to work on having my project done! Communication and understanding of my needs were met. Haven Builders got the job done and the results I was looking for were shown! Thank you Cole and Haven Builders for finishing my project!

    5

    Haven Builders hired Top Line Electric as the electrical contractor for a fireplace upgrade project and they have been great to work with! Their communication is up front and Nicki manages projects very well. Our experience with them wonderful :) Thanks guys!

    5

    Haven Builders was recommended by my home owners insurance policy company after a serious sewer backup. Once everything was cleaned up and ready for reconstruction, they came in. From the very start they were professional, explained the process to me, and what to expect as far as timelines and communication. Once they got started, someone was at my house almost every day. The plumbers, drywall, painters, electrical, and flooring teams were all amazing. Derek the PM was in contact with me almost every day telling me what the next steps were and asking if I was satisfied with their work or had any concerns.

    I will definitely use Haven Builders again - although hopefully for a fun project next time. :)

    5

    Haven builders did a great job on our roof, interior drywall and cedar closet. Derek and other employees were professional, kind and efficient. We are happy with the results.

    1

    Our insurance, through a 3rd party company meant to find a contractor and pay said contractors, referred us to Haven for ice dam repair, including refinishing our hardwood floors. They were terrible to work with, from start to finish. It took 6 months for the work to be completed, leaving exterior walls and ceilings uninsulated in the dead of winter. They engaged movers to move our furniture out in order to refinish the wood floors, who left walls and the newly refinished floors damaged. The work completed C-level. And the worst part of it all, they threatened us with a lien days before Thanksgiving because of a contract dispute that Haven had with the third party that Haven CHOSE to do business through. They continued the lein threats even after the legal time limit had passed. Avoid if possible!

    5

    Although the work Haven Builders performed had to be done only after a long delay, since work was first needed in an adjacent room performed by other contractors. However, as soon as that work was finished, Havens workers went to work and did an outstanding job, complying with every request made and did the work to perfection i'm very with the results..

    5

    We had a great experience working with Haven Builders to do some restoration work after water damage. They were very responsive to set up a time for the estimate and they provided a detailed estimate for our use and for the insurance company. Once we were ready to proceed they were quick to schedule the work to be done and it was done quickly and with very high quality. Everyone we worked with was helpful and responsive.

    5

    Everyone was very professional and kept us informed through the whole process! The worst was dealing with my insurance, Mike made this process very easy.

    5

    I've heard nothing but praise for Haven Builders from friends and neighbors who have worked with them. Their reputation for professionalism and quality craftsmanship speaks volumes about the dedication of the team. It's reassuring to know that there are reliable contractors out there who consistently deliver excellent results. Keep up the great work!

    5

    Haven Builders repaired our patio deck and installed safety rails on our front stairs, the work was done very professionally and they are very friendly and great to work with. Looking forward to working with them again!

    5

    Haven Builders MN has been amazing to work with! They really know their stuff when it comes to all kinds of home projects, especially renovation. The team is super professional, easy to talk to, and always full of creative ideas to bring your vision to life. They pay attention to all the little details, which makes such a difference. If you’re looking for a builder you can trust to get the job done right, these are your people. Highly recommend!

    5

    Haven did a great job for me. I wasn't for sure if my roof was going to be covered from the damage we had from a storm, but the managed to work with my insurance company and got it done! They also gave me an upgrade on the shingles from the ones that were on there previously. Outside of having to wait on the city to approve the permit, they got everything done in a timely manner and the roof looks good. Just had it completed, but thus far the roof is performing well with no issues. Kyle and Dave were both great to work with.

    5

    We had an emergency during our move to the new house when one of our movers fell through the ceiling AC vent (he is OK by the way). We were new to the city and didn’t know who to call for help while staring at this big hole in our living room ceiling. One of our neighbors told us to call Haven Builders and we are forever grateful that we did. Mike the owner of the company answered the call and the whole process was super smooth after that. We explained our situation and within a day we had his foreman at our house taking pictures and making plans for repair. Haven Builders dealt directly with the insurance company and had the ceiling repaired and repainted within 4 days. We, as the homeowners didn’t even have to lift a finger, everything was done on our behalf. Thank you Mike and the rest of the crew at Haven Builders, you have customers for life in us.

    5

    I recently hired Haven to repair a water leak from my roof, and I couldn’t be more impressed with their work! From start to finish, they were professional, punctual, and communicated clearly every step of the way. The team was incredibly skilled, and the quality of the work exceeded my expectations. They paid attention to every detail and made sure the project was completed on time. I also appreciate the information and education they gave me
    about my roof and water leak issue. If you’re looking for a reliable and trustworthy contractor, I highly recommend Haven!