Appliance Repair reviews in Hugo, Minnesota
-
Excellent service at a fair price. Dave our technician was very professional and knowledgeable, had great recommendations for our future washer/dryer needs. Thanks!
-
Great service. Andy is fantastic. I will recommend Northland to everyone. I have used them twice and have been more than satisfied both times.
-
Great service! They knew right away what was wrong with my oven, and explained how to test it. It was waiting at the counter for me when I got to the shop. They even found the same part from a different brand saving me a ton of money.
-
I've used them twice; once for my dishwasher and most recently for my Refrigerator. These guys are honest, friendly, fairly priced, and very competent. I recommend them without reservation.
-
I have been using northland appliance for years. Dave the owner has fixed many things for me and will always let me know if it is worth putting money into my old stuff or buy new. I would highly recommend them for any appliance problems, they are easy to work with.
-
Tremendously helpful office staff. Grateful that people and companies like this still exist.
-
Brittany in the office was incredibly helpful and on top of it. The tech was super nice and was in and out quickly. I’d definitely recommend using this company for all your household appliance needs! Thanks again!
-
Our refrigerator stopped working and I called two different companies before reaching Northland Appliance. The first company couldn't come out for eight days and the second company couldn't come out for five days. The second company I called didn't even want the manufacturer number or serial number of the appliance. Northland Appliance not only asked for those numbers, but asked me to put the phone close to the noise that the refrigerator was making. They attempted to diagnose the problem prior to coming out, so they had the right parts with them. The guys who worked on the fridge were very experienced, one had 40 years of experience.
-
Dave did a great job fixing my gas stove! He was in and out in an hour and not only fixed my issue but tested all other functions to make sure it was performing at top performance
-
Excellent! Had a 16 year old washer that was leaking. Called Northland and they were fantastic! Was called when service was on the way. He showed up promptly, fixed the problem in a timely manner. Cost was great. Thanks Northland!
-
After finding "Northland Appliance Service" through the Amana web site and reading the two reviews I decided to set up an appointment. I was so impressed with the professional service that I will call them for any kind of issues I may encounter with my appliances in the future. Excellent service at reasonable prices. Thank you!
-
Levi came over and fixed my washer. Great Guy wonderful technician. Wonderful service and quick. Overall wonderful experience.
-
They have excellent customer service! They are everything I was hoping they would be, friendly, helpful, knowledgable, real people who just want to help. Thank you Brittney and Levi! I really appreciate you going above and beyond!
-
Old school service at great prices. Gentleman arrived timely, provided an accurate diagnosis and fixed the problem after explaining what the issue was . I found my go to appliance repair folks! Reasonable prices too!! Thank you for your hard work!
-
Dryer service was exemplary! Fixed AND cleaned! Cost was as quoted before the visit. Checked everything over 100% before he left. Wish I could remember his name, but he is the owners son.
-
I was very pleased with the service Northland provided. My refrigerator malfunctioned and I contacted Northland. Within 4 hours, the problem was identified and resolved. Dave was very polite and knowledgeable. The cost of the repair was fair and reasonable.
-
Our oven failed to heat when we were trying to bake Thanksgiving deserts. I assumed I’d have to replace it and searched for appliances. Northland Appliance Service was the first listing and nearby, so I called. My oven is so old, I thought they’d advise against fixing it. Chris arrived within a couple hours of my call, diagnosed a faulty ignitor, had one with him and changed it out. I’m very thankful for their service the day before Thanksgiving!
-
Northland came out within 24 hours of our phone call and repaired our Amana gas range/oven in 2 hours. Unfortunately it was an expensive repair because of the part but they had one. Service call price and labor cost was fair and reasonable. I recommend them most highly.
-
We have a stand-alone freezer that had a recurring draining/freezing problem. We’ve had it “repaired” multiple times over the years. Dave and his son finally fixed it properly. We also have an outdoor ice maker that is only 2 years old and was not powering on. Dave took the unit in to the shop and took the time to research the issue. It turned out there were a few different problems and it’s now working again and back in the promised time. I highly recommend Northland.
-
They sent a technician out to check my second refrigerator within a day. He quickly assessed the problem and told me it would cost more to fix than it was worth. I didn't have cash in my pocket for the service call but luckily my wife was home with her checkbook. It would be nice to have a credit card payment option.
-
Would use them again in a hearbeat! Very friendly, very professional, absolutely expert work.
I knew my job wouldn't be cheap - A complete sealed system replacement on a 22 year old Fridge/Freezer. Short story, built in unit 42" wide using R12 freon, price to replace entire unit was $7K - $9K. Knew I had an occlusion or leak, and that components had been worn hard as the unit struggled to keep up over time, so I was not interested in chasing down the problem and potentially having more issues later. I wanted to replace the sealed system, period.
The first two companies I called turned down the business, but one of them referred me to Northland. Worked with tech Dave, who was great from the first contact to job done. (Chris assisted in the actual labor and he was also a pleasure to deal with) Quote was accurate and I even approved additional parts/labor (like new ice maker which I knew was needed) and I was happy with how much the quote was still close to the final bill.
If you just need a simple recharge of refrigerant, it might be worthwhile to call around and see who is offering the best rate. If you need serious work done by experts, I would call Northland. I am beyond impressed - Thank you!