Reviews of local pros in Lindstrom, Minnesota
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My first time working with them or any HVAC service company for that matter. I called and enquired if they could come out and check the vents in the basement as we couldn't feel any air coming out. Was informed that it would be $110 to come out and I said okay and setup a date.
The day comes and the service guy shows up, finds that the supply 'pipes' were not held in place over the vents. He took the vents off and adjusted the pipes. He then spent close to 30 mins on one ceiling vent cause he couldn't find a way to screw it back it and finally MacGyver'd it. How do I know? Because I was with him the whole time as I wanted to know what was wrong with the HVAC.
He spent about an hour total. Then it was time to pay and he tells me the total is $260. I asked for the breakup and was informed that $110 was to come out and $150 is the hourly labor rate. I was astonished. I wasn't informed about this $150 hourly rate. I would think they'd inform me of this because they'd asked if I had reached out to them before when I was setting up my appt and I confirmed that it was my first time.
He spent time fixing something he messed up and I still had to pay for it? Seemed excessive.
Probably not going to call them again unless I have an emergency and can't find anyone else to come out. -
As a real estate investor and property manager for dozens of single family homes in the Chisago Lakes area I have worked with many vendors in all fields. Aerotek is the best around. They are the ones to call for your heating and cooling needs... and beyond that, they are simply one of the best companies I deal with in any industry. - Peter Smothers, Red Key Realty and Property Management
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A HUGE shout out to Justin, the tech we just had out, and the whole Aerotek team. Justin was super professional, knowledgeable, and courteous during our service. Thanks again for your great work and promptness during these freezing temps!! I highly reccomend you guys!
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For years Aerotek has serviced my home, and now they service my business. The technicians have always been on time, thorough, honest, and their prices are fair. Thanks Aerotek! Keep it up!
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Very courteous! Scott was wonderful to take time to explain all that he found after going through our furnace! Liz was very friendly when I called to make a same day appointment! Will definitely be using them again!!
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Ac went out 2 days ago no one was able to come service it until next week. Called Aerotek and they were able to come out same day. I spoke to Liz and she offered a few tips. Turns out my ac unit just needed a good cleaning. Saved them a trip and me money.
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We have used Aerotek since moving to North Branch 7 years ago. They are VERY friendly, helpful and honest. I would recommend them to anyone whom needs repairs or replacement. And a big plus, they show up when they promised to, even earlier.
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When you need a new furnace and/or air conditioning system, call Aerotek. Don't call any other company! Jason and his crew are the best. There was an issue with my furnace which involved several service calls. Totally excellent conclusion. They are prompt, friendly and professional. Trust me- call them!
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Very upfront and helpful in scheduling service on my furnace and water heater. I needed service as part of the inspection to sell my house. The maintenance guy was right on time and was very knowledgeable and friendly. He let me know what he'd be doing, asked if I had any questions or concerns, and did his thing. Couldn't be more pleased with the overall experiance and service. Will definitely use again for future services!
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We have worked with Aerotek now for 3 years and they are an outstanding small business locally ran and operated.
Their owner Jason is a stand up guy and will always make things right. They are quick to respond, priced well and you can trust what they tell you...
If you have heating or cooling issues don’t lol further Aerotek is worth the first call! -
These folks keep my house warm by ensuring my HVAC systems are operational and well maintained. They also helped service our pool heater when the heat stopped working. They do it all, are reasonably flexible and knowledgeable. Can’t recommend them enough!
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Aerotek staff are always kind, return calls promptly, work hard to fit your need into their day, and work as a team to help get the results you need. Thanks Jason. Your doing a great job with your team of people to help your customers! That's why local family owned businesses are awesome!
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This is the only heating and cooling place to call. Every time you call it is truly fast and friendly service. Thank you to everyone at Aerotek for a stellar job each time i need something. I have used their services many times. From garage heater installs, furnace cleaning, leak from a flue pipe (installed by another company and only after that company could not 'find the problem'). Do not hesitate to call.
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Aerotek has been wonderful since the day we built our home. They are quick to answer questions, to offer suggestions, and have been willing to come out upon occasion. It’s been two years since we moved in and we just had our air ducks cleaned and AC tune up done and they did a fabulous job. I would highly recommend Aerotek to anybody who’s looking for excellent friendly service !!!
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Wonderful, prompt, and professional service! Recently purchased a new home with unfortunate problems with our AC. The gentleman who serviced our unit gave quotes for the service(s) before performing them so I was aware what my bill would be. He offered quotes for other services that I inquired about and even offered quotes for other services Aerotek provides. Would highly recommend and use their services in the future!
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Aerotek just finished a fireplace install for us in our lower level. They also installed our home HVAC and my business HVAC.
I love working with them.
They solve problems for us, help us explore the trade offs, follow through, come back if something needs another inspection, explain things in plain English, they don’t ever put the hard sell on us…
Really a pleasure to work with and asset to the community. -
Aerotek has been servicing our house for almost 6 years and we have yet to be disappointed. They are courteous, professional and they always take care to leave the house without making a mess. They also take the time to answer questions, which I really appreciate. I would definitely recommend Aerotek.
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Jason and his crew at Aerotek respond promptly to our calls. During this very cold weather it is comforting to know we can count on them to solve our furnace issues. They are reliable, honest and we believe their prices are very competitive. We highly recommend Aerotek😊
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GREAT service. Called and got same day service from a wonderful tech. He was very friendly, and showed and described exactly what was wrong. 5 star customer service!
They also email you your invoice, the full system report and pictures of before and after.
The only thing I'm not satisfied with is the price. We've previously used Scandia which was much cheaper for us. Aerotek charged an $89.95 service fee from the get go, so price just goes up from there. -
AC was not cooling....had a tech come out and diagnose it as a probable TX valve....referred me to original installers for possible warranty work. Called Aerotek from a referral from another company that was not interested in the warranty work...lol....total of three that weren't interested in valve replacement....Aerotek came out and diagnosed the issue....not a TX valve issue....serviced unit and all is good now ...
I chose not to list the contractors that I will never call again.. -
We were extremely satisfied with the service we received recently. Justin who was the technician assigned to our service showed up when he said he would be here. He was extremely efficient, thorough, and clearly explained exactly each task he was performing. He was very friendly, polite and professional. We will not hesitate to call Aerotek for future service.