HVAC reviews in Maple Plain, Minnesota

We had a one room ductless mini-split installed. This is the second time we have used Countryside Heating & Cooling. It was a smooth process from quoting through installation. Sales, technicians and admins are friendly and efficient. I would definitely recommend getting a quote from Countryside if you are in need of HVAC services.

Sam and his coworker were amazing. They worked hard and fast to put in my new furnace and air conditioner. They were very professional and knowledgeable. They were also very quiet while they worked. They are a wonderful asset to countryside heating.

Brooks is a service tech that is friendly, knowledgeable and I believe honest about the job he does. Trust him completely in the advice he provides. Countryside H & C is a company that can be trusted to be honest with its customers. Good business practices are what keeps me calling them for my heating and cooling needs.

Very prompt and wonderful people! I was so impressed with the speed, professionalism and knowledge. Best experience i have ever had with a service.

Matt was prompt, clean, and thorough with the installation of our new water heater. Would recommend working with him and Countryside again!

Bem did a great job of diagnosing and fixing an issue with our minisplit. He was able to find a loose fitting from the install.

Countryside Heating and Cooling has helped us several times keeping an older boiler system running. They have saved us a huge amount of money not having to buy a new system. It is hard to keep these older systems running and their team has always come up with unique and affordable solutions at every step! They have a great crew that is always professional and friendly!!

Very happy with the quick response and repair turnaround time, from Countryside Heating & Cooling. Customer service and communication awesome from start to finish, but I really appreciated the care and extra effort Brooks made to get our AC working and educate me on maintenance options. Highly recommend this company, and specifically Brooks!

Great service! Matt knows his stuff!

Just had my summer AC check visit through Countryside. Brooks was my technician. I’ve been very satisfied with the knowledge, communication, and service at countryside. They’re easy to reach and provide quality service. I’ve only done the maintenance visits so far. The true test will be when something goes awry. Stay tuned! But so far, I’m very satisfied and my experience with Brooks is a driving factor for sticking with Countryside.

Thanks for servicing my tank less water heater. Great job Matt!

Both techs came out and did a great job installing our furnace quickly

Ben was fantastic. Even after I had brought up possibly replacing the unit due to its age he ran through all the options to fix my present unit. He answered my questions and was very personable. Excellent service.

Matt and his crew did a great job installing our new furnace and AC. Thanks so much!

Both Ben and Jaylyn were very professional, prompt, and courteous.

The technician was great! He was completely unfazed by the mouse trap that caught his finger.

We have used Countryside for several years now and couldn't be happy. Always received excellent service. Would like to especially acknowledge the outstanding level of service received from Brooks Butterfield, their technician.
Truly outstanding!

great customer service very through inspection of my system and great customer reporting.

A/C went out week on June 22nd. Called Countryside and spoke with Maggie. Repair was scheduled for the same day. Tony came out and quickly diagnosed our problem (fan out) and advised that our A/C unit was 19 years old. I verified this fact on manufacture’s website.
Not wanting to it for a repair in this old of a unit, I called Maggie again and asked for a quote for a new unit. Lance provided a quote for 3 options: good, better and best units. - the next day. I called another A/C provider to get a second quote. Prices were comparable so I called Lance back and was able to schedule install for Tuesday, June 30. Countryside loaned us 2 portable A/C units to keep 2 bedrooms cool over the weekend as it was hot. We could have had more units but didn’t need that many.

Hunter arrived at our home at 6:50AM for a 7 AM appointment. The new A/C unit was delivered and I checked the model number to make sure we we’re getting what we were paying for. They had delivered the highest model unit (best) when we and we had ordered the next lower unit (better). Hunter explained that with COVID-19 they were experiencing some challenges in getting product so in some instances they would install a better unit but at the lower price quoted to the customer. He said they’d never install a lower rated unit. Hunter called Maggie to confirm this was the case with my order and 5 minutes later he reported that yes this was what they were doing, namely they’d install the “best” unit at the price quoted me for the “better” unit. (Same unit but with a higher seer value.)

Hunter is a master installer. He explained what he would be doing, explained how to maintain and operate the unit most efficiently, cleaned up wires around my furnace and was done by about 1:30 (he was working all by himself): New A/C, new A-coil, upgraded smart thermostat, connected to WiFi with phone app controller. Our home was at 86 degrees when the air began and he left and and I’m now enjoying morning coffee, looking out over the lake, in a comfortable 72 degrees with no humidity.

Countryside Solutions are 5 stars great!!! I highly recommend them to everyone without hesitation.

Dean Bussey
Mound

I didn't have a furnace issue - this technician didn't find anything wrong with my furnace's functioning - I simply wanted him to perform an annual check of its functionality. So - he performed the service and answered my questions with care and professionalism. I am very satisfied and would recommend this service company.

Josh did a great job, quick to find the problem and able to get the part. Friendly and good personality. No complaints with Josh.
I did have a problem with the pricing. After some negotiations we did find happy place.