Reviews of local pros in Maple Plain, Minnesota
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Countryside installed my Mini Split AC system so it looks top flight. Asked me questions to make sure they installed it in the correct positions Left everything cleaned up. ...... Secondarily, there was a challenge that needed to be troubleshot and fixed. After I called Countryside they sent Tony out the next day. Tony, is an 11 year AC specialist that had the problem / hookup straightened out fairly quickly. Now I am cooling wonderfully. These Mini Split AC units are amazing.
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Arrived on time, knowledgeable, took care of the problem quickly, and charged a reasonable price.
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Ben did a great job. He was on time, knowledgeable, efficient and answered all my questions.
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This was one of the best customer service experiences I have ever had. My initial call with Maggie was very informative. She was very knowledgeable in explaining their products and was very patient with all our question. The install was simple. They they had great follow up to make sure I did not have any questions and made sure everything was running smoothly. They even filled my rebates for me. Would HIGHLY RECOMMEND using this company.
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Had great service from Matt G yesterday his experience and knowledge got the problem figured out.
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After my original review we have found multiple negative issues with this company. Placement of AC unit was done right in front of the outdoor water faucet. During last winter our pipes froze and we found that the hole that was drilled to insert the air conditioning line was inches from one of our water lines and since it was not properly sealed the cold air froze the copper line. We have also had the same error code populate on our thermostat multiple times. When we originally called in we were under the 1 year warranty for labor and was told the code was due to a software update. We are now out of the 1 year labor warranty and began seeing the same code and when we requested another repairman out they told us it was poor maintenance on our unit and charged us a trip charge. I would not recommend them as I had originally thought I would.
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Matt G was incredibly professional and timely he was able to get out boiler going in no time and got our heat back! Thank you very much
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Countryside Heating & Cooling is top-notch, and our technician, Matthew, went the extra mile to get our gas fireplaces working just right in one visit!
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Ben and his partner came and fixed my fireplace! They found the problem and fixed it, they were polite, helpful, and left things looking nice. They know what they're doing and do it well. Thank you.
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Had our furnace n a/c serviced. He did n awesome job, when going in n out of house always removed his shoes. He also was very polite and very professional would highly recommend them in the future
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The technician did a very good job explaining the service he performed and I have confidence in the work done. I am glad he replaced my furnace capacitor but I was a little surprised by the replacement cost.
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Your tech was very nice, knowledgeable, fast and efficient. He explained details of the repair. All is well. You promised a veteran discount. As a Viet Nam era veteran, I appreciate the recognition.
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Matthew did a great job, gave me a ton of information on my unit, and showed me some of the things within the unit and how and why they work the way they do. Highly recommended!
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Great experience all the way through. From the estimate to installation. Super happy. I had 3 estimates and Countrysides was the best. Really happy I went with them!
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Matt, Mac and Etse were fantastic techs! They were very professional and were patience with all my questions and making me understand what they were doing and how things work. They were great. Maggie in the front office is always very easy to work with and always has a friendly demeanor. I would recommend Countryside for your AC/Heating needs.
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the young tech knew my hvac left to right. props. he didnt know how billing worked with some average questions. Also, my invoice didnt show where my money went. No part price, No labor cost, and no detailed breakdown. It's 3 stars because they're cutting corners. whomever came to my house should get a raise but overall you should be better.
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I have trusted our home's heating/cooling maintenance and care to Countryside for about 25 years. They have always been professional, friendly, informative and kept everything running smoothly! I would recommend this company to anyone!!
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Matthew did an exceptional job setting up the gas line for our new fire pit. Extremely professional, friendly, knowledgeable and thorough - everything you could ask for!
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Have used Countryside H & C several times now. Either to repair or maintain a system. I am never disappointed with them. They show up on time, work quickly, explain things thoroughly and help resolve all issues. The techs are courteous, polite and know what they are talking about. Strongly recommend for any HVAC service or need.
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Tanner was fantastic! Prompt, knowledgable, efficient and friendly. He explained everything he was doing very simply, pointing out the issues and how he would address them.
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Good service by tech. Problem quickly identified and fixed. Problem was caused by an initial system installation design issue - damper was needed to reduce air flow to humidifier. Also had maintenance done on 2 furnaces. Since service trip was required as a result of incorrect original system installation there should not have been a service trip charge in addition to the two furnace maintenance charges. note: 10 year warranty is in effect for both labor and parts on HVAC systems.