Appliance Repair reviews in Maplewood, Minnesota

Quickly and efficiently solved the problem. Explained well what the issue was and how he fixed it.

Service was on time and prompt! Would recommend Sean to anyone!

Our technician Sean was awesome. Very friendly explained everything clearly and cleaned up after working. Great service.

I really appreciated the promptness and expertise of your technician, Cal. He fixed everything. I was very fortunate He came one day after I called for help. Thank you, Sears.

Would not use sears home services again. Technician was obviously knowledgable, but they were unable to fix the problem. This may be do to it being a 9 year old oven, but was still charged $600+ for a part that they determined was not the issue. Had scheduled technician arrival date changed on day of by sears for 2 weeks later. Took another day off work and arrived at 730 pm with arrival window of 0800-1200. Obviously not the technicians fault, but poor scheduling and very inconvenient.

The technician was helpful and friendly. Clearly explained what happened. Very satisfied with his service.

Our repairman was very friendly and efficient. He explained everything he was doing and finished the job in half an hour. Highly recommend!

A big fee to have the repairman tell us there are no parts available. Nothing they could do

Service person was helpful and diagnosed the issue quickly.

Our technician performed good work. However, the water hose to the dryer broke while the belt was being replaced. The temporary fix was to replace the hose to the washer and disconnect the hose to the dryer which supports the steam function. While both units work, minus the steam function on the dryer, the work is not complete. I have agreed to buy a new hose and will schedule a tuneup for the washer. At this time I expect the hose to be replaced to the dryer so that both units function as they did prior to the service, and we have a working steam function for the dryer. This work should be covered under the warranty as the breakage occurred during the service.

Cal was great, however the process wasn't so much. We expected Cal to be here Monday, the 10th by 4:00 p.m.. At 4, we called only to find out that appointment was tentative due to the arrival of the parts. All parts were received but it sounds like they were not aware that we had received the parts. Fortunately they were able to get Cal out the following day but that doesn't make up for losing an entire day of waiting for them to show up. Could use some improvement in that area.

Super personable, confirmed our issue, determined the costs for repair and provided a suggestion we retire our 8/yr old double oven and use the repair money to buy a new one.

Pleasure to work with Frank and will call Sears Appliance Repair again as needed.

We thought we had a water leakage from our washer, but Robert checked our machine thoroughly and determined it was from a backup in our drain. He was very professional.

Our technician was great. He checked our AC unit and resolved the issue promptly.
We were very pleased

2nd Call for service on another issue with our ride on mower. Our technician was terrific. Knew exactly where to look to find the problem and had it fixed in a jiffy. It was so nice that we didn’t have to rent a trailer to take it in. This was so convenient and easy. We will definitely use again to service our mower. Totally worth it!

He did a great job. I explained what was going on and what I thought the issues could be. He listened and then I was like, well, let's check this and this and it was the first thing he checked, he went and got the r 22 recharge my system. He also added some stop leak in there. Just to make sure it wouldn't leak again. And now I have nice cold a c would recommend him to my neighbors or anyone else looking for an ac tech.

Totally made my day. Cal is a professional. Couldn't ask for better service 💯. By the way he serviced my furnace

Great guy did a good job explained everything was clean efficient and friendly

My technician was very knowledgeable and kind. So glad he was able to take care of the issues so quickly!

Very professional and did a very good job with the snow blower.

Could not detect the problem. However, customer service should change their time slots for either morning or afternoon appointments. Too many hours in-between so that one can not make other plans but has to wait around for 9 hours to see if the tech shows up. I have had to reschedule because they ran out of time for the day and it was a no show. Very bad
Experience.