Flooring reviews in Plymouth, Minnesota

Как хорошо так хорошо!

Great people, products and service

Good people

I grew up eating their delicious hoagies.

Horrible to work for or with. Worst quality standards.

An amazing company to work with and their staff is amazing.

It was very fun. It is great for any social event. I attended a team building day. Very relaxed place to get to know the team.

Showed up quick - Nate and the boys responded fast and got everything taken care of, thanks guys!

Today my roommates and I had the privilege of James coming to our house to clean our carpets! He was so nice, very professional, and timely… Big shoutout to James

I used this company to clean the carpet on the entire property and the guy "AGWA" did a really good job.
I'm very impressed I'm give him 5 start service.

We use renovation systems all the time for my property and they do a great job! Brandon is awesome and liked by the entire staff!! :)

They put carpet in over subfloor that was not nailed down correctly. The laminate floor is installed incorrectly. The floor is chipped and coming apart 14 months after being installed.

I had them complete a large project at my business and the work quality was very poor and they did not come back to fix the issues. and it was a year ago and they still havent fixed the problem and just ignored us.

The team at Reno is top notch! From management, to the sales team (Teresa) and all of the installers and techs (Kelly does excellent work!), they provide professional, prompt and efficient service! I highly recommend using them.

Prompt and thorough cleanup of bathroom flooding this morning. Personable, knowledgeable techs, carpets are still damp, but no longer squishy. Antimicrobials applied to help keep mold at bay.

Overall, very pleased.

We use Renovation Systems at all of our properties and are always impressed by their work. Rob is extremely professional and his team is great to work with! Highly recommend.

It took months for material to come in. Once it came in it took more than a month to set up an install appointment. I took the day off work, the day before the appointment, I called to see what time to expect them the next day, they told me 9:00. When no one showed up by 11:00, I called to see where the installers were, and was told they rescheduled it to the following Monday. I was upset because no one called, they sent me to the person who schedules appointments and was told something came up and they had to reschedule it. I was not going to take another day off work and told them it would have to be done in the evening. They then called to tell me they were going to install the flooring on the following Saturday, we weren't going to available when they scheduled to come out that Saturday. It took another 2 weeks to get it scheduled for when it would work for us. They kept telling me when they would come instead of asking what would work for me.
Once the flooring was installed I pratically had to beg to get an invoice, it took 2 months to get the invoice and it was in the wrong name. It took a couple days for them to get that taken care of. We paid by credit card the day we got the invoice. Today I got a message asking when we would be taking care of the invoice. When I told them how and when we paid they found the payment that they applied to someone else's account.
I would use any company but this comapny if you want flooring, this trurned into an absoulute nightmare.

AWFUL!!! They hung blinds in my new home and half of them are uneven. I sent photos to prove it and asked for them to get fixed. They sent someone out to my house that could not speak or understand english so there was ZERO communication between us. He phoned someone who told me I have to use two hands to pull the blinds down which is laughable nor does it resolve the problem as I stated and proven. He took a bunch of photos to show this was still a problem and went back and said the problem was resolved and I just need ot use two hands. No follow up was done, they never asked to see the photos from the person that came out and when I reached out to find out when this would be fixed I was told the above, there was no problem.

We have been using Renovation Systems for re-surfacing baths and sinks for several years, and they really are fabulous. Their customer service folks are terrific. Always positive and efficient. They take your order and set up service in no time flat. Techs come as scheduled and do great job.

We built a house and the carpet needed repairing/ replacing in less than 3 months. Unfortunately, we had to wait 11 months for the warranty walk through. The repair appointment was scheduled from 1-3pm, 3pm arrives and no one has shown up nor has anyone contacted me with updates. I reached out to Karen who was in charge of scheduling my appointment, she did not acknowledge or apologize for the inconvenience and simply informed me that “someone would be there in 20 minutes”. When asked how long the instillation would take I was vaguely informed “it won’t take that long”. Still no apology. The serviceman also didn’t apologize for being so late and made a joke about how I didn’t need to move all of the furniture out of the room. Karen explicitly told me I needed to move all furniture for a better stretch of the carpet.
If you are looking for confusing, lousy customer service and subpar instillations- this is the company for you.

Another day - another horrible driver on 494.

Not only was the driver IMPEDING TRAFFIC (169.15) in a commercial vehicle with the company name and branding on the side… the best part was the backseat driver who decided to flick me off because the driver simply wouldn’t get over….

It’s easy to flick someone off- but dumb to do it in a company car…

people act big bad and tough on the road forgetting they’re working and representing a company..cracks me up every time.

Enjoy the google review… don’t gotta bother responding… talk to your drivers and their passengers.. could simply been avoided by not flicking someone off…

Please deal with your emotionally immature drivers who weren’t paying attention during drivers education class..

This isn’t the first incident this company has had with drivers.. seems like a theme (could be reflective of their work)