Deck Builder reviews in Rosemount, Minnesota

Mike and his team did a great job explaining price, process and products. He gave me different prices to reflect my needs and once I decided on what I wanted, his team finished everything in a timely fashion. I would highly recommend custom home specialties for any deck product!

The entire process was a fiasco. Mike and his team built our deck without checking the ledger board or apparently using a level. Our deck started to sag in the middle, and we called this team out to look at it. They did a quick fix which did not resolve the issue. We called Mike and had a brief discussion and he told us“I don’t know What to tell you”. He then hung up on us. We eventually got him to come back out. He had an attitude the entire time. His crew admitted to not checking the ledger board. Our deck is lower on one end and has several areas of buckling. MIke had nothing but excuses. One of his team members offered a solution. They worked on it and left without asking for feedback. Mike never followed up. The deck is still not perfect and has several areas of buckling. We are not satisfied and Mik doesn’t care. They built our deck wrong and he made us the customer feel like the bad people. His crew also took the dirt from the footings and threw it under our arborvitae bushes . I had to dig it all out by hand. There are a lot of deck builders research. I wish we had.

Mike came out gave us a quote on replacing my small Landing
we accepted the quote the installer came out and got the job done in one Day! it looks Great! the Craftsmanship was perfect I am very happy with my new Landing everyone was very personable and easy to deal with.I would Reccomend Custom Home specialties to anyone who is looking to replace our build a new Deck

At the beginning of the 2022 we hired a contractor through Angi to design and build our deck beginning in April. Unfortunately, by July nothing was done. We canceled and started scrambling for someone to help us replace our unsafe deck with a new baby on the way. After 4 other estimates, Mike immediately stood out with a straight-up, direct and honest approach. My requested design and estimate came back in less than 24 hours even with some unique stair challenges. They over-delivered with a faster completion time combined with quality craftsmanship. The best part was he was local and came out regularly to make sure things were going well (either myself or his team). Highly recommended!

Mike and his team were great to work with! The process was smooth and quick from the initial design to the build. We were surprised how fast the process went while still making sure the deck was built well.