Plumbing reviews in Shakopee, Minnesota

I had my water heater replaced by John H. He did a great job and provided me with several options from a basic band-aid approach to fixing my existing water heater to top of the line tank-less and everything in-between.

Arrived on time during the 2 hour window. Very upbeat and easy to work with. The work was done well and cleaned up like it was his own house. A great asset to your company.

John H. of Minnesota Plumbing and Heating, installed my new water heater and I was pleased with his work. He explains well the process and works neatly. I will definitely refer MPH to my friends.

John H arrived on time, explained what was needed and then completed the work to my complete satisfaction. Would recommend him to anyone looking for professional plumbing work.

My wife hired a leaky kitchen faucet repair while I was undergoing medical treatments. A recirculation valve was mistakenly removed on the initial install and required a second trip to replace. With a total approaching $1000, we will not be able to afford to hire their services in the future.

Scheduling was easy and convenient with Jessica, and the service John provided in diagnosing and fixing the problem was smooth, honest and done as expected. I'm glad I found MPH and will use them again the next time I need plumbing repairs!

I was very pleased with the work that Minnesota Plumbing and Heating did for me. They were easy to work with, did not leave a mess after installation and the price was reasonable. I would definitely use them again.

They installed my gas dryer. They were HELLA fast, friendly, polite. They even took the time to give my cats some love. Great experience! Highly recommend these guys!!!

I had them install my flowtech and carbon filter and it works great and I had a great experience with everyone involved. And the system installed works great. I will actually drink my tap water now that my water is clean and purified. I will be recommending them to everyone

I have used Minnesota Plumbing and Heating for over 20 years and they have always been prompt, timely, courteous, and fixed the problem to our satisfaction. We have used them for our furnace, AC, sinks, and bath room needs. David S. is the best man around.

We loved all of the work Dave from MN Plumbing and Heating did for our bathroom renovation. Dave was always on time and worked quickly to get his part of the project completed. I would highly recommend MN Plumbing and Heating for your next project!

Came and gave an estimate for work to be performed. Were on time and cordial. However, their estimate came with a sales pitch for their membership that seemed a bit like a scam, and then the actual quote came in at 5X their nearest competitor. We paid their fee for the estimate and wished them well. I'm not saying they do bad work, I'm just saying that I'm not going to pay 5X more for the same work.

I was cutting some recessed lighting into the living room ceiling and accidentally found some radiant heat water lines! The leak needed to be fixed right away and H2C was on site within 2 hours. I really appreciate the prompt professional service from your company and will refer you guys out.

I called to get a quote of ballpark figure to remove/install 2 toilets. I was told they don't give quotes but will charge me $59.50 to come and look. While they would put that towards the bill, but what if they're quote is high like some of their reviews show. I find it hard to believe they can't give a ballpark figure on something that should be routine for a plumber. I feel like them coming out and charging $59.50 for something that would take 10 minutes is a way to extort business! I hung up on them!

I was initially unhappy with my service from Minnesota Pluming and Heating. But after discussing the issues I had with them, they when above and beyond to correct everything appropriately and promptly. Other businesses could learn a lesson in customer service from them. Excellent.

My son and daughter-in-law live in Chaska. I wanted to surprise them with a new kitchen faucet and garbage disposal. I called MN Plumbing to get an idea of what it would cost to install these two items. Everything needed was there - all I wanted was the installation. (A week before I had a new faucet installed in my home near Red Wing, MN and it had cost me $45). I was told that MN Plumbing could not give me a price over the phone eventhough these are standard plumbing services. Against my better judgement, I had them come out. The fee to come out was just pennies short of $60. When the plumber arrived (a very nice man), he started to determine the cost to swap out the kitchen faucet. When he wrote down $438 just for the faucet I nearly had a stroke. I told him he could stop right there because I was not going to pay that. To do the faucet and garbage disposal would have been nearly $700. My hometown plumber had told me it should not be more than $150. I was outraged and felt taken advantage of big time. I called the office and they did waive the $60 fee however this type of business tactic feels like a bait and switch. I was able to contract the work through Home Depot for a total of $268. I understand this is a trend in the Chaska area but it is a terrible business model. Bad for the company and bad for the customer.

I had several alarms beeping in my house. We called Minnesota Plumbing and Heating, they were super helpful, and it turned out it was our carbon monoxide alarm. They walked us through exactly what we needed to do. Their staff is really friendly and we'll use them again in the future.

I have always had great service and customer care dealing with MN plumbing and heating, both at my business and home. Paul is a wealth of knowledge, and helps find the best service at the right value. I would recommend these guys to anyone. Todd C

Ok, I'll break this review in three parts. Service description, Service Quality, and Pricing.

Description:
Technician replaced pvc pipes under the kitchen sink.

Service Quality:
The Technician (Josh) arrived on time, we went through the issue description and he described very clearly what needed to be done. Long story short, he said I needed to install new pvc pipes. He completed his work in a very fast manner, and everything worked as expected.

Pricing:
Here's where I think Minnesota Plumbing and Heating has a LOT TO IMPROVE! Josh showed me a first quote of 800 dlls for replacing the pvc pipes (I have pictures, so you can see that I'm not crazy and that this is way overpriced). I said "Wow, 800 dlls, I can't afford that." He suggested that I talk to his supervisor (Andy), which I did. Andy used the typical "World class service blah blah blah speech" and said that the best he could do was to charge me 650 instead of 800 dlls (as if he was doing me a favor). I said ok (I'm new to the area and I don't know anything about service prices). It wasn't until Josh had left when I checked with friends, family and other sources - they all agreed that their service was way overpriced.

It took Josh exactly 1 hour to complete the work (I documented everything). 1 hour to replace 20 dll pipes and they charged 650 dlls. I don't know where they get their prices, or how they do their market research but that's insanely above market price.

Recommendation: simple, if you are looking for a plumbing service with honest fair prices and don't want to feel abused, please keep looking. I bet there are way more affordable and more customer oriented companies out here in MN.

*Attached are pictures from my actual invoice that includes Josh's description of his work and a picture of the finished overpriced 650 dollar pvc pipe work.

I'm not going to blast this business with a rotten review written out of anger as I've used them previously, successfully. I'm with Suzie on this one that left a review 9 months ago. Like her, I had spent hours with my wife, who is South for the winter, on selecting a replacement faucet for our kitchen. It is the only one that we wanted installed and had it available at the sink, and they knew this when I ordered the service. Install only. The tech comes out and firmly asserts that I have 4 options. He wouldn't hear of just doing what I ordered, just install. The first one was 2400 to replace the garbage disposal and all the valves Etc. My beef is this: I should have been told that the tech was going to look at everything under that sink and give me this line of options. I work and was not there. Not fair. My second beef is that he tried to sell me a Moen with the second and third option. How in the world would he know what we would want, and beyond that, our selection was right in front of him. That's ridiculous. I did take him up on changing a couple of shut off valves assuming he was correct in doing this on a prevention basis.
My last observation was the CSI call the next day which could have been a total plus but after my answer that I was happy with the install I was asked to rate the service from 1-10 and I'm sure there were 5-10 questions after that.
My advice is this: If you want to survey me, ask me if I have time. Please don't assume that we all love surveys. I'm survey weary. A lot could have been done better here. They are a good business, but this part needs a tune up.

Wow. Worked with 3 different plumbers in the last year with our 12 year old home. Minnesota Plumbing & Heating is the best.
They are a buttoned-up professional group! On-time, under-budget, far beyond any expectations we had.

Josh was our professional to try and solve our problem. Went after it with gusto, was super attentive, thorough, and efficient.

Systems for confirming, reminding and notifying us that our tech tech was entrusted (complete with a photo and a mini-resume) was very impressive.

They will be my first call now for any plumbing heating or a/c work.