Binder Heating and Air Conditioning, Inc

We've been using Binder for annual maintenance for 4-5 years now. All their techs are solid technically, good expertise and communicative. Chuck has been out the last few times and really does great work. Goes the extra mile to make our HVAC investment last. Our ancient A/C unit is chugging along fine with a new capacitor (preventative maintenance) and tested great. Earlier, our newer furnace (not from Binder) also had some parts issues that were caught during annual maintenance (leaks, rust) which got us some key parts under warranty that would have had issues within a few years. We're not generally big proponents of annual maintenance-type contracts, but it's paying off for our HVAC stuff!

I can't say enough positives about Binder's service. They promptly came out and performed an estimate on my commercial heat exchanger. The price was extremely competitive. When I selected them to do the work they had to order the major part and scheduled at time to do the service the next business day. This was of course during the coldest period of our winter and I was expecting at least a 3 or 4 day delay. They basically did everything immediately. It is working great. Hire them.

Binder was mid priced when I searched for someone to install a new AC and Furnace after remodeling my home . I went with Binder because Rick was very knowledgeable about all areas of my installation . They also agreed to do my duct work the way I wanted it done , other places argued with me about it . I am a multiple tradesman and I do quality work when I do a job . The Binder team took great care to install my whole system just as I would have done it if I had done it myself . Rick gave me a great warranty on all my equipment and stands behind what he promises you .
One last thing I want to say is that I recently had a problem with my furnace witch is still under warranty . I tried everything that I know to get the flame to stay on to get heat . My water heater was on and heating water next to me while I was trying to get the furnace to stay on . After about a hour of working on my furnace I finally had to call Binders after hours repair man . I still had full coverage but I tried my best to fix it before calling them out . The repair man initially thought that my gas valve was failing . After a couple more tests he concluded that my gas meter outside was failing . I then called Excel Energy out and in fact they had to replace my gas meter . The fallowing day I called Binder up to ask if they would consider reducing my bill because of these circumstances . Even though nothing was wrong with my equipment and Binder was not at fault for anything Rick took the facts of my request to heart and reduced my bill by 66 % when he was entitled to his full payment of this bill . If this all sounds to good to be true be assured that every word is true ! I have and always will recommend Binder to any one needing the services that they provide . You can not go wrong with Binder and his team !!!! Mike Patrin , ST. Paul , MN