Water Damage Restoration reviews in St Paul, Minnesota

The Servopro team was at my door within an hour of my call. Mitigation of a bad sewer line began immediately and went into the evening. Removing debris as fast as they found it. They setup protection barriers and floor protection added multiple dehumidifier’s and fans, followed up daily tracking moisture and removed debris , sanitized to the end. Thanks for the help.

Amazing service and experience all around, from the general manager to the folks who set up and took down the equipment. Super friendly and professional. Special shoutout to Ted walking us through things to save on some money and his associate (wish I could remember more names) who gave advice on how to avoid mold. Really impressed and appreciative of this team. Can’t recommend them highly enough.

Truly a great crew to work with! Helena, Tim, Jesus, and Rosa made me feel at ease with what initially felt like an overwhelming project. They worked quickly, were always friendly, and left everything clean at the end of each shift. Ted’s leadership was outstanding—not only did he show up in the middle of the night and worked till 4am with his team. Through out the process he answered every question thoroughly and with patience.

Communication is definitely a plus!!!!!
Emily and Ted responded to all my email inquiries within 24 hours and I appreciate the professionalism!

Honestly, I wasn’t sure at first, but they completely changed my mind. I had horrible experiences in the past with a different company, so I’m especially grateful for the professionalism of the SERVPRO St. Paul west Central team. They made a very difficult project feel manageable, and I couldn’t be more thankful.

We had Servpro of St. Paul (Short Team) out to do a deep whole house cleaning after Mold Remediation was completed.

Kymel was our contact. He was professional and transparent with the quoting process and very available for questions and follow-up.

The onsite ream was led by Helen. She might be the best service person I have ever worked with. She explained what the team would be doing in each room, answered my questions and was available throughout the day. At the end, she walked mw through the entire house explaining what was done in a detailed fashion. Great attitude, great smile and very knowledgeable. Could not have asked for more.

Thanks team!

I'm so grateful for the SERVPRO team! I had a major plumbing leak and they were incredibly helpful with navigating action steps and coordination with insurance. Kymel, Carlos, Ted, Levi, and their teams were so responsive and helpful with documenting the damage and identifying what mitigation and repairs would be needed, including abatement. They were all so friendly, communicative, and transparent - I was thankful for their support and professionalism!

I am representing buyers on a home sale. There was a charred cabinet in the kitchen from a gas stove. We called ServPro (Andy and Levi’s) team to come out inspect it for potential health/hazard concerns. The turn around time was extremely quick, they were great with communication, provided estimates for repairs. We needed a quick turn around to have the cabinet removed. They were communicative during the holiday weekend and made sure we were able to get the cabinet removed before Dec 3rd. I would highly recommend this team. They were knowledgeable, friendly, and went above and beyond for my clients.

I called serve pro when I found a burst pipe and a flooded basement on a Monday evening. Kymel the project manager was amazing, he got crew to my home within hours. Other companies were not available for days due to the frigid cold weather and other clients experiencing similar issues. Chris arrived with a late night crew and cleaned all of the water that evening, setting up fans. Quickly we were able to remedy the situation. Kamani did a great job checking moisture levels and humidity levels in the home, ensuring we were mitigating further damage. Johnathan demo’d the walls and ceiling and did a fabulous job! Clean cuts in the sheet rock walls and ceiling. Overall the crews were amazing, Kymel did a fantastic job keeping me informed during the entire process. I would highly recommend serve pro and this team!

Our hot water heater leaked and caused a lot of damage. We hired Servpro to do the cleanup and restoration. The project manager Kymel coordinates directly with State Farm for our coverage and free us from details. Keiarra and her teammates Sam, Jeremiah worked diligently with getting all our belongings to storage, Goodwill and the dump. They are all nice and helpful! Thanks to the good work!