Roofing & Gutters reviews in White Bear Lake, Minnesota

All the folks at Garlock-French were wonderful. They walked us through the challenges we faced with our insurance company and gave us expert guidance on choosing the best roof. David was especially great, and although they were super busy, he always got right back to us when we had questions.

We had some problems with work done on a new roof installation by a different contractor who went out if business. After contacting multiple contractors to fix the problem, with no luck, we contacted Garlock-French. They were most helpful. They were respectful and quickly scheduled us and made the repairs. Then we were hit by the giant hailstorm on August 11, 2023. We suffered a large amount of damage. Because of the good experience that we had before we called Garlock-French. Their representative Stefan Zebro has been a fountain of information. He is currently taking charge of the whole removal and replacement of our roof, vents, facia, gutter covers, skylights, garage siding, and repair of windows and air conditioning units. He is working with our insurance company and taking all of the worry and hassle off our backs. I would highly recommend Garlock-French for any work that you may need.

I decided to contract with Garlock-French to replace the shingles on my brand new home in Lake Elmo that sustained light hail damage within a month after moving in. Due to their extreme negligence, inexperience, and lack of care, my home sustained water damage in all four walls and ceiling on the first and second floor while while it rained all day and they had the entire top roof off. They did not follow industry standards which is to work in sections and tarp off open areas as quickly as possible if it rains. I had water streaming through light fixtures and down walls, to which the foreman told me I just needed to let it dry out and they would come back later to touch up the paint. Needless to say, I called a water mitigation company to come out and respond to the situation correctly. Now I have holes in my walls, trim removed, wet clothes in my closet, wet carpet, and industrial dehumidifiers and fans running everywhere. It’ll get better but it’s going to take a lot of work, time, and aggravation. Think twice before you hire Garlock-French!!!