All reviews for BA Roofing

I recently had the pleasure of working with Blake Anders with BA Roofing and Exteriors, and I couldn't be more impressed! From start to finish, their team was professional, courteous, and highly skilled. They handled my roofing project with precision and care, ensuring every detail was perfect. The quality of materials they used was top-notch, and the craftsmanship truly exceeded my expectations. Not only did they complete the work on time, but they also kept me informed throughout the process, making me feel confident and valued as a customer. Their commitment to excellence and customer satisfaction is truly commendable. I highly recommend BA Roofing and Exteriors to anyone looking for reliable and high-quality roofing and exterior services. They’ve definitely earned my trust and future business!

We had a great experience with BA Roofing. Really nice guys, honest and trustworthy. We would call on them again, and feel confident recommending them to friends!

I filed a claim with my insurance company after storm damage to my roof and choose BA Roofing for the replacement. The quality of work was great and I'm thankful to have had a reputable company to work with. I did encounter an obstacle with some communication and invoicing, but the Office Manager Colleen worked with me diligently to remedy my situation. I recommend BA Roofing and would use them again in the future.

I called and talked to a Colleen (she was very friendly) about setting up an appointment for an estimate for a residential roofing. She said Blake (the salesman) would be out at 10:00 a.m. the next day. A half hour after 10 and he was still a no show and no call. (I had other plans later that afternoon) I called and told Colleen to just tell Blake to cancel the appointment. If the salesman can not make it on time and does not even call to inform you that he is going to be late, how can I trust him if there is a problem with anything through the project?

Had one appointment scheduled, received a phone call 5 minutes before the scheduled time stating inability to make it. Rescheduled for a couple days later and have not seen nor heard from anybody....well over an hour past the time.

Didn't show up on the gate and time they confirmed. After I called and canceled the appointment, I got a text from the estimator telling me he could send me information electronically, but he's have to set up another date to come out...

Update: not long after this post I was finally given a response that my project was too small and then they gave my contact information to someone else without my consent.

Called their office for an estimate on a project, was given a few options for times and dates and picked a time that wasn't at the end of the day. When that day and time came and went I got a text from Blake asking if I was free the following day because they were running behind at an existing project. I told them it was absolutely fine and I'd be available the following day like they asked for the entire afternoon. The following day came and Blake still didn't show up and then stopped responding to the messages from the previous day.

Judging off all the other 5 star reviews, I was expecting my experience to be great with BA Roofing, but I didn't have the same experience sadly. I contacted Blake back in April, and he came out right away and took a look at my roof and explained everything thoroughly to me. He was very nice and it seemed like a good fit. I contacted insurance and Blake was kind enough to send photos to them, for them to write my claim.

Something after that changed. I waited 4 months for them to come out to take roof samples. They never, not once called me back to tell me an update. I had to be the one to call, and the woman in the office was so nice but didn't know much. Blake never called me back ever. I was so fed up by month 6 not hearing anything from them that I decided to take my business elsewhere, but I needed them to come put back the roof tiles that they took as samples.

I tried calling for weeks but continuously got placed on hold. I emailed Blake multiple times and never heard back. I had to scour the internet to find Blake's phone number and left him a message.

I understand if a company is busy and has bigger projects to work on. But if I've been in communication with you for months, I would appreciate updates along the way — good or bad.

It’s funny he responds and says he contacted me shortly after, but this was not the case. The last thing I had heard was samples were still off getting tested. Possible communication error on their part.