House Cleaning reviews in Flowood, Mississippi

Victoria and the Yellow team were a friendly and professional staff. They came in and did a thorough job cleaning. Very pleased and grateful!

Hannah & Brook (The Christmas Team) was outstanding, professional, and detail oriented. If you’re ever in need cleaning please request the Christmas Team.

I had an appointment with The Maid. The reason why I scheduled them because they had very good reviews. When it was time to come out they wanted to come early but I was still working so that wasn't a good time for me so I rescheduled. I called to reschedule the lady was very rude and told me they don't service my area. I explained to her that I had an appointment before but she still denyed me. I feel as if that was very unprofessional.

The yellow team did an amazing job. The house looks and smell great. The job was done in a short amount of time. 🙂

Daniela’s team was so polite and did such a thorough job cleaning today. I am impressed with their attention to detail! Thank you!

I wasn’t sure what to expect as it was my first time to use The Maids. The team that came to my house was awesome. They did an excellent cleaning, efficient, timely and pleasant. Will definitely book The Maids again.

The ladies sent to clean my home were friendly, courteous, very professional and hard working. The job they did was most excellent, and I intend to use their services a lot more in the future.

We purchased a home and the sellers paid to have it professionally cleaned. Terrible charged $433.00 to clean an empty house, they left floors nasty, window seals nasty, shower nasty. Awful job would not recommend using them.

Linda and the yellow team always do an excellent job. We really liked the new guy who joined them recently, too. Thank you for a job well done and for being responsive to the little requests we occasionally make! TR😊

Team Winter that came out did an excellent job cleaning my home for Thanksgiving! So thankful they fit me in before company arrives.

My husband and I both have medical issues which is why we hired the maids, because it's just gotten to difficult to maintain our home. In the very beginning they were AMAZING.... now, NOT SO MUCH!
I have found that I have to CONSTANTLY go behind the team like children making sure they do everything they are supposed to do & I'm not happy with that. I've voice my concerns to 2 supervisors and 1 had to come out and do a room because they NEVER TOUCHED IT!!
I'VE GIVEN THEM CHANCES FOR THE LAST 3 MONTHS....... BUT NO MORE!!! I'm BEYOND FRUSTRATED!!!! So this will be my LAST service with the maids! I'm paying to much money every month to bave to go behind them. The previous company did a MUCH BETTER JOB and though their prices were higher and least I was COMPLETELY SATISFIED......I guess it's true, you really do get what you pay for!

The three-women crew who performed my first home cleaning were friendly, expedient, and extremely thorough. I highly recommend them to anyone looking for cleaning services within the Gluckstadt/Madison area.

Team Christmas did an excellent job on my home today. I will definitely be calling on them again soon. Thanks, Hanna and Bella!

I called and spoke to nice guy on the phone to discuss estimates on having my rental property cleaned before I put it on the market. I described the property and service I wanted to be completed and he quoted me a price of $265 - $305 (2BR/2BA, 1100 sqft). The property is empty and in great shape, I just wanted all the dust cleaned and freshened up for a new tenant. I was told I had to provide a CC# prior to service, and I did. My service was scheduled to take place between 12:30 & 2:30 four days later - and I was fine with that, but requested that I be given a call when they were on their way, so I could drive over and unlock the door (less than 1/4 mile away; basically across the street).

At 3:21 day of the appointment (an hour late), I missed two phone calls from an unknown number (no voicemail) and 3:26 I missed three phone calls from an unknown number. The next time I looked at my phone and noticed all the missed calls was 3:29. I called back the most recent number and was told that no one was able to reach me (3 min. later). I apologized and was told the cleaners would be routed to the house.
After I hung up the phone, I received a voicemail notification and when I listened to the recording it was the same guy I had just spoken with - the voicemail was "....I am sorry we couldn't come by to clean today we were unable to reach you by phone or text and we tried numerous times please call me as soon as you can to reschedule this service thank you".
*Keep in mind that all of this has taken place within 8 minutes*
After hearing this voicemail, I just couldn't take it...I called back and cancelled the service!
It is completely absurd for a company to be an hour late for an appointment, then try to blame the customer for missing a phone call. For Pete's sake! Give me a moment to call you back! Three minutes was apparently way too long for them, but it's acceptable for them to be over an hour late. Now I wait to see if they are going to charge me a cancellation fee.
Do not use this company. They are more expensive than their competition, cannot adhere to a schedule, and are managed poorly.

I would not recommend them. I called and hired them to come clean because we were moving in after buying a house. I asked whoever I spoke on the phone to do a deep clean, and asked if they would clean cabinets and all surfaces of the house, oven and etc, and they said as I quote: “ we will clean top to bottom, and touch all surfaces in the house.” Well, when I got there a few hours after the service was finished and went to check on my new house and ready to move in, and I was not happy. The oven was disgusting, it had not even been touched on the inside or outside, they didn’t even clean on top of it. The cabinets were not clean in the kitchen, the master bedroom was not even touched, I took pictures of all so I could have it for the record. The cabinets in the bathroom had hair in them and were completely dirty. I don’t even know if they cleaned anything but mop my living room. I called them the next day early in the morning and told them what was not done, and asked what was going on and he said well he was going to send another team to come clean.
( he even told me they were going to clean all the windows, but at this point I just wanted my kitchen to be completely clean and my bathrooms)
He sent another team, and they were very nice and sweet people, the Field manager came as well, and my husband told her about the cabinets and all that needed to be done, and I told her to do a walk-through to make sure service was gonna be done as it should because we were paying very expensive for it. And I stayed in the house to watch them do it, I saw them cleaning some cabinets in the kitchen, so I assume It was going to be done. The next day I had a friend coming over to help me unpack and get my stuff in the cabinets. As soon as I open the cabinets the old owners liners were still there, there was roach poop on the top of the cabinets. Gross. Instead of unpacking and getting ready for my new house I spent the weekend cleaning before I could put my stuff in. I’m Unhappy. I called them Monday after I had finished cleaning the house and they told me they could not do anything but send another team. At the point I was done.

I told him we had a newborn baby and would prefer to pay someone to clean so I didn’t have to. But I ended up having to clean anyways.
I could not trust that they have wipe down any of the cabinets inside the house, so I had to do it myself, and I ended up cleaning the bathrooms again because I could not trust that they had to cleaned it. We paid $298 for it. Not only that we had to buy more cleaning supplies to finish cleaning the house.

Used this service for moving out deep cleaning. We had house completely empty and already clean but needed a few touch ups to knock out closing contingencies. There was no difference in when they arrived and when they left. We asked for refund and the company refused to provide refund but that they would come out to finish. However, this is not possible due to closing deadline. I would strongly recommend against using this company. The pictures included in this review were taken AFTER they “finished”.

Such a great experience with the Maids cleaning service, it makes you clean up for them to come but then the whole house is clean until the next time they come !! Love The Maids

Hanna and her Christmas team did an excellent job making our house sparkling clean! Thank you to all 4 of them. Would definitely use them again.

Jennifer & Team Christmas did a good job on a basic cleaning! They were all so kind and professional, and easily worked around my husband and I as we both work from home.

We work from home, so we see the job they do firsthand. They come in, get right to work, and clean things up well and thoroughly. The Team is pleasant, professional, and they are even nice to our dogs. We have used other services and would recommend The Maids.

I had my house deep cleaned by The Maids. Four awesome women (Hanna, Key, Madison, and Jessika) performed an outstanding job in record time. I will certainly be using The Maids for future cleaning services and will ask for these professional women to return. They earned gold stars all around!