Reed’s Reasonable Heating and Cooling

I would highly recommend Reed’s Reasonable Heating and Cooling because I am already enjoying the benefits of a cool and comfortable house after technician Andrew from Reed’s Reasonable Heating and Cooling came out, quickly resolved cooling issue, he was very knowledgeable, friendly, and respectful of my house. The prices are Reasonable!! Please check them out!!!

So, I left a review on Reed’s website — and wouldn’t you know it, every single one is a sparkling 5 stars. Either they’re performing HVAC miracles… or someone’s got a heavy hand on the delete key. 🧽✨

Here’s my experience: I got home after a week of travel to find my AC completely off. I checked the basics — thermostat battery, breakers, etc. — but no luck. I called around, and Reed was the only company that had time to come out. At the time, I was relieved. Now… I have an idea why they had availability.

The so-called skilled technician arrived and diagnosed the issue as a bad coil — said it needed replacing for $280. Not great, but I figured okay, let’s get it fixed. Then he went out to inspect the outside unit, called me over, and showed me some exposed wires. “Actually,” he says, “it’s not the coil — the short happened here.” I thought, well, maybe that’s a good thing — wires have to be cheaper than a coil, right? Nope. “That’ll be $280 to fix.” Funny coincidence — same exact price as the original issue. I raised an eyebrow and said, “You’ve got to be kidding me.” suddenly, without hesitation $180. Impressive how fast that price dropped $100.

So, I said, it's hot and I'll have air. I said sure, go ahead and fix the wires. Twenty minutes later, he’s back with a plot twist: “Actually, the short damaged your air compressor and is shot. He begins to explain that the unit should be under warranty and if I knew the owners name that had it installed, I could get it fixed for about $2,200 if it's under warranty, $5,000+ if it's not.” At that point, I felt like I was in an episode of HVAC: The Upsell Chronicles.

Not entirely convinced, I brought in another company for a second opinion. Guess what? The only issue was the wiring. Compressor? Totally fine. They not only fixed the wiring but gave me a complete inspection all for the low price of $195. No drama, no doom, no five-grand surprises.

Moral of the story: If you're in or around Vicksburg, MS and you're having electrical issues AC/Heater "DO NOT CALL REED" Call: Martin Air Conditioning & Elect. You will be glad you did. I hope this helps.

He did an amazing job. He’s very detailed and professional.