Landscaping reviews in Jackson, Mississippi

Leonard did a great job. Appreciate him. Did everything as expected and more. Thank you again, Tru Green.

Yes when you talk to them on the phone as a paying customer they are kind and courteous. But once you cancel the services for not only no visible sign of improvement, but I also complained they introduced weeds I didn't have before into my yard. I would have left it at that and not written this, but for a year and a half now I have asked them to quit calling me. I have asked nicely, I have been ugly I have yelled and now I just hang up. It is to the point they are now in harassing me. And I am sure it is intentional. Do yourself a favor. Don't get involved. It will never, ever end.

UPDATE: The company has seen my post, know my complaint and continue harassing me. Calling my phone though I have repeatedly asked them to take me off their call list. DO NOT USE THIS COMPANY!

This was my first lawn treatment.
Ethan M. explained what he was going to do and why. He was very knowledgeable and took his time and made sure I had all my questions answered. I appreciate his patience with me!

Excellent service! Did a very professional job.Leonard Meeks performed the service with two thumbs up; was very thoughtful, knowledgeable and friendly. Thank you!!

I have never been so disappointing in TruGreen as I am hear. I have had TruGreen in MN and they were amazing. My lawn turned from weeds to a thick plush lawn. Hear they leave a note that they have done something, yet my husband was in the back yard and all day and never seen anyone. I left a message yesterday for the manager to call and no call has come as yet. I am ready to cancel my service.

The guy who took care of my lawn today was a real professional and very respectful and knowledgeable person. Thank you Sir for a job well done

The Tru Green experience I had for this last treatment was great.
Also, when I had problems with the service, Tru Green would make the situation right for the customer.

Thaddeus who oil care of my lawn was incredibly professional and did and amazing job. He spent time with me to go over a few things and gave me some pointers. I truly hope I get him again and can’t wait to actually have a yard without weeds!!!!!

Came to the house informed me what was good to be done, finished the job and left some information. Thought he did a fine job.

Ethan M was very helpful. He applied fertilizer and weed control treatments to my lawn. He told me that it wouldn’t hurt the dogs and they could be let out in about an hour. Ethan answered all my questions.

I had my first experience with TruGreen today, and it was absolutely amazing. Mr. Thaddeus W arrived early with such a great attitude to be out before 8am. If this type of attitude keeps up, we may be in for a long relationship with each other. Thank You TruGreen!

I ordered service over the phone and told the rep I wanted fertilizer and herbicide treatment only. He mentioned lime treatment although I did not need nor want it. However, after my first service I was billed $70 for a lime treatment. This unscrupulous rep added lime to my order after simply mentioning it to me. Beware of this unethical practice.

Great customer service on the phone and the supervisors are courteous, but they just don't perform the services you pay for. So many times I have seen on cameras that the services were not performed and CS apologized, supervisor reaches out, visits the house, gets it retreated. Time and time again I look and see they they spend less than 1 minute on the property to treat right around the truck, leave a ticket on the door and drive off. I'm tired of having to call and go through so many prompts to get a human not even in town. It's easier to deal with a local business.

Jamar is a really great technician. He answered all of my questions and promptly got to work. Great worker!

Leonard was very professional!! Explained the treatment process today....iron to green the lawn. Thanks Leonard.....two thumbs 👍 up. Be safe.

Jeramie was informative friendly & helpful.

If you have a manager/specialist available, I would like a visit. I have a bad fungus problem, grey leaf spot & maybe Take All Root Rot, which I began to treat last fall, but unsuccessfully. Please call if you can arrange an on site visit with a manager/technical representative. Thank you

My service today was great the young man and I talked he explained what he was doing, and he did a great job, Thank you TRU GREEN.

My technician is so kind and friendly when he arrives. He is knowledgeable about his job and knows exactly what my yard needs. He tells me everything he does to my yard and makes sure I understand. When my technician, Ethan M, arrived at my house today, he took the time to educate me on the different types of grass that I have in my yard and how to properly care for it. He encourages me to ask questions and takes time to explain his process. He genuinely cares and is passionate about his job and my yard.

My experience with TruGreen has been great withe the exception of chatting with the server. I am home most times service is rendered but I never get the chance to ask questions or for suggestions. Overall service has been excellent. !

Garland, my lawn specialist, is an asset to TruGreen. I trust his opinion. He is professional and a hard worker.

The longer I am with Truegreen, the less happy we are. We have been with you for too many years to continue having the SAME weeds. And we get tired making appts (esp on weekends) and they don’t show or call! Very unprofessional! Too much $$$ for nothing!