Dent Air Conditioning

I’m so disappointed in the work of Dent. They didn’t repair a wall they tore out. They didn’t fix a toilet I asked to have repaired. (Probably for the best) No caulk around the work to seal it up. A faucet more than a half inch off the wall. The plumber told me to call someone to fix the wall. They left a mess every time they fixed something.

I have an new air conditioner they installed. But, I regret it.

I gave them several thousand dollars this year. I thought I was going with a reputable company. I thought wrong.

Aaron showed up promptly on Sunday for an emergency repair of an outside water pipe that had burst. He was very courteous and professional, and sealed off the pipe but said it would be a lot more expensive to re-install the faucet.

The technician was on time and very professional. I disagreed with his assessment of what was going on with my plumbing issue, particularly his claim I didn't have a vent installed. Okay I went with his recommendation of accessing the pipe and potentially the blockage that way. He performed a cleansing service with a powered unit. He reassembled everything and ran the water and it seemed to be draining. In fact this didn't solve or even lessen the problem. The first time I washed dishes, the water backed up through the washer connector and a leak sprung from the washer drain (something new). This visit was a complete waste of time and money.

Edit: 10/4/2025 I called a second plumber who properly cleared the drain and got everything working. The plumber told me that whoever came before had not properly cabled the line.