Water Damage Restoration reviews in Southaven, Mississippi

Nathan and his crew did a outstanding Job with the demo and water clean up after we had a pipe burst highly recommend using their services

These guys were so easy to work with, and made the whole process much easier than we ever imagined. They did everything including dealing with the insurance company. Would highly recommend!

I had a mishap at my house and my insurance company sent these guy's out...and I tell you that they went above and beyond...Greg and Robbie explained everything to me and why they were doing it....Bravo Zulu goes to Robbie and his crew...which is Mike...Earl ....Greg... thank you so much... I'm definitely a satisfied customer...

Loved the work and professionalism of Dylan and Kirk. They were so amazing and kind to my mother and did an amazing job.

Very impressed with CJ and Moe. Very sociable and efficient with their work. CJ answered all questions we had and we found the job to be more than we expected but the team was very efficient in explaining the next steps. Will definitely call Servpro again!

Worst service ive ever experienced with this company called servpro, after a fire weeks went by without any progress midway thru job. On site representative was a bold face liar that talked down to myself and the owners of the house. Was told seversl times about several issues and still lied at every turn. Would not reccomend servpro in desoto county for ANYTHING ! Left a mess when they finally finished and continued to lie up until the last dealings were complete. Dont know how they could stsy in business with representatives dealing with customers in this fashion. We could have had a complete house built in the time it took to do the repairs. Literally weeks went by between any work being done after they started,
Pitiful service and they tried to cut corners at every chance they got to pad their own pockets. Would not reccomend at all.

The Servpro team made a horrible experience just a little bit better! Greg and Derome were very professional, they showed up quickly and got to work right away! They always called before they came and showed up on time! Thank you Greg and Derome!

This company is most disappointing. Our Church used their servieces at the request of our Insurance Adjuster. The work took 5 months to complete, the contacts were not responsive, workers were rude and they even attempted to bill us twice for the same repairs. I will not recommend this company for anyone to utilize - neither will the insurance company suggest them as a contractor. If i could reduce the star rating to 0 stars, that would be my rating.

CJ was at my home to start the water clean up within 30 minutes of my call to them. He was very professional and helped me understand the process of drying the whole time. He showed up on time everyday to check the progress. Thank you to CJ and serve pro!

Moe, Damian, and Greg did a professional and complete job of removing all mildewed sheetrock and being sure that any surrounding areas were free of mildew as well. Thanks for a great job in the least amount of time! We recommend Servpro of Desoto, Tate, & Tunica Counties. This is our second time using them...what higher praise?

Highly recommend. Literally on site within 3 hours of my initial call. Greg, Quan, Earl, & Damian were all very professional and friendly. They were very knowledgeable and answered all questions I had with a smile on their face. I am loyal to that kind of service and will use again if needed.

I would give 10 stars if it would allow me to. These are the best folks I have ever run into better than my own insurance company. They were professional., They are polite, and absolutely went above the call of duty. I would recommend these people anytime anyplace anywhere.

Servpro (and specifically Kirk, Dylan, Mike, David & Amy) did a great job cleaning up the damage from a busted water heater. Great job guys!

ServPro is helping clean and repair my home after fire damage. I worked with Nathan H. was extremely knowledgeable, friendly, prompt, and kept me informed throughout the entire process.

I was worried this process was going to be a nightmare, but Nathan worked with the insurance company and managed the entire process which took a lot of the stress off of us. A+

Fred, delvin & derome were so amazing! All the water is gone and they did everything it took including many checks, rechecks, 8 fans and multiple section removal of ceiling and walls. They cleaned up everything and got my things safe and out of the way for me too. Highly recommend servepro!!! They also came THE NIGHT we found out about the water damage!!! Amazing!

TLDR: If it hits the fan, call ServPro and tell them you want CJ and his team.

CJ and his team showed up mere hours after the first call (pretty impressive with how far out I live). They came in and immediately got to work removing damaged floor and getting equipment set up to get the house dried out. I can't say enough good things about CJ and his team from their professional attitudes, promptness, helpfulness, and constant communication regarding the process. It's never fun having your house turned into a swimming pool, but CJ and his team did a fantastic job making the process as stress free as possible.

They were contracted to deep clean the facilities kitchen. Theresa, Terrie and Erma did an excellent job. Ryan was great from start to finish. It was a breath of fresh air to work with a company that does what they say and are on time and communicates with you.

Awesome communication throughout the process. Greg called when he was 45 minutes away so I could get to the property to meet him. He explained everything clearly and did a great job taking care of the water damage. Highly recommend

Professional, organized, accessible, and super nice guys and gals. Highly recommend these folks for water damage restoration or any other service they provide. They went above and beyond for me.

G. Trotter

Nathan was awesome. They were there within hours of a major problem we had when a pipe busted the night before Christmas Eve. Very responsive and extremely helpful. We very much appreciated what they did for us!! A++

SERVPRO did a great job from start to finish! They came out the same day we had water damage in our house and got us fixed up! Greg and Quan were very professional and worked hard to get our house dry!