House Cleaning reviews in Ballwin, Missouri

9/14/2022
My cleaners were Dustin, Joel and Dennis and they did a very good job.
I was very satisfied with them.

Sharon, Megan and Marissa did a great job! They were not even afraid to tackle my teenage son’s room!

Amber, Jen and Hana do a great job cleaning our house. They are always prompt and the house looks amazing when they're done!

Avis and Michael did an outstanding job. The took their time and paid attention to every detail. I would love to have them come back and clean for me again.

Did a wonderful job. Exceeded expectations in every way. Great people as well, very friendly.

My wife, who resisted this, said "they did a wonderful job." She was impressed.

Dawn, Missy, Sabrina, and Normanique always do an amazingly thorough and great job. Always incredibly friendly and sweet when we see them and seem to go the extra mile for many things. Thanks so much!

Cey and Ashley, do a fantastic job! I cant say enough about this cleaning company. Great customer service....and really reliable. Been with them almost two years and I dont have ONE complaint! rob

The two young ladies who cleaned the house my mother just purchased did a wonderful job! The house is on Gervas. I was so pleased with their work and final walkthrough.

Cleaner was did a satisfactory job, but she would not wear a mask properly. I answered the door wearing mine, and told her that if she was vaccinated, she could skip her mask. She said was not, so I asked her to mask up. Here's the thing: she wore hers below her nose, just covering her mouth and chin. I pointed out that if she was going to wear it below her nose, she might as well not wear it. She said it slipped. I said she had worn it below her nose the entire time. The cleaner then spent the next 20 min. being upset at me for "not being happy with her." I think she was hoping I would ask her to leave, but I ignored her and worked in a different room. She finally insisted I talk to her manager, who told me I needed to "respect her pro." What?! I simply refused to accept her excuse for pretend mask wearing, and she was triggered by being called out. She seemed to think that my being concerned with my family's health during a global pandemic was disrespectful to her, while also having no understanding that she was the one being disrespectful.

I was suppose to get $25 off first cleaning. Didn't happen. Cleaning people wore shoes while cleaning, we don't wear shoes in our house. Stairs were not dusted one of my major request as well as baseboards. Paid $119 for basically 4 rooms of vacuuming. We had just moved into this house and with my wife being 9 months pregnant with 5,000 square ft house needed someone to do one deep cleaning. Very disappointed.

Ashley, Jordan and Madison did a GREAT job - thorough, friendly and professional. MaidPro’s service team ALWAYS does a great job.

Pleased with service. Emma and Alexis were great. One con...shouldn't be so difficult to schedule the same people to clean each time.

I suggest that you do not waist your money with MaidPro Ballwin. I just had a baby and a friend bought me 5 hours (maximum) cleaning. I did not have high expectations for cleaning services, but since this would not cost me any money, I called Kim to schedule the cleaning. She was great, took several notes, explained the services in detail.
When the day for the cleaning arrived, my mom was home with the baby and, even though 5 hours were paid (2.5 per cleaner), one lady stayed less than 40 minutes and the other one close to 2 hours. To give an idea of how poor the cleaning was, when my husband arrived, he called me and asked if the cleaning crew had come, because it seemed that nothing was done (believe me, my husband is not the type of man that notes how clean a house is). They vacuum the main floor, dusted a shelf on my son's play room, turned the dish washer on and cleaned my room's bathroom and a 1/2 bathroom. That is it. They had a check list that said that all bathrooms were cleaned, and several other items which were not true. It was clear they were being deceiving.
This was a gift and I could just let it go, but I felt so cheated that I called to complain. Kim said she was going to 'see the other side of the story'. I felt little bad about that, but being a manager myself, I always try to be fair to my employees. She called back, and said the cleaner said that she cleaned 2 out of my 3.5 bathrooms. She said they were 'in bad shape'. Knowing they had cleaned a bathroom that is used only by me and the 1/2 bathroom, I knew the state they were and that statement was not true. My kitchen had trash on the floor (little wraps) that were not picked up, I am not sure they even mopped the floor (we are talking about an area 3ftx3ft). I am the one that cleans my house most of the time. I know how much it takes to clean the main floor, clean 2.5 bath and vacuum the upstairs and 5 houses would have been more than enough. I was not expecting a very deep cleaning, I was prepared for a mild cleaning, but this was significantly below expectations.
Please don't spend your money with this cleaning service, especially if you depend on that cleaning due to visitors from out of town.

Barrett and Brooklyn are always professional and courteous. They are super trustworthy and I feel completely comfortable leaving home to run errands when they are they. I am so happy to have them as my team!

We’ve used MaidPro for home cleaning services for a long time and always has a great experience. Our team of Maddie, Clarissa, and Demetric did an outstanding job!

Both Chris and Catherine are courteous and pay attention to detail when cleaning. They respond very quickly to staff asks and always leave our space clean, neat, and professional looking. Thank you MaidPro.-

As our life became even busier, my wife and I decided to try MaidPro for our house cleaning needs. We'd never used a cleaning service before and, I have to say, what an eye opener! We were absolutely overwhelmed as to the attention to detail that MaidPro's people demonstrated with our home. While our home is definitely no "new home" (built in 1937), we returned to our house with that similar feeling one gets when walking into a new "model" home--clean!

Kitchen floors swept, mopped. Sinks clean. Appliances clean. Even the exterior of the refrigerator was cleaned...realtor magnets and all. That's just the kitchen. You get the idea.

Essentially, all the stuff you'd do yourself and then some--if you had the time and will to do such things.

Without continuing into lengthy detail as to how well the rest of the house looks after a MaidPro visit, there's no doubt that we're extremely happy. Happy to the point where we wondered why we hadn't done this sooner.

I recently had my entire family coming over for my son's graduation party and the 4th of July. With my home a mess and not much time to get it in order for everyone to see MaidPro saved the day. With a last minute phone call they made time for me and got the job done. Not only was the house spotless when I get home from work but I got so many compliments from friends and family. MaidPro has an excellent, friendly, and trustworthy staff to make your home look great. I would and have recommend MaidPro to anyone interested in a one time clean or a consistent service. Thanks MaidPro!

I find Maidpro Ballwin office and cleaning staff friendly, professional, on time, and most importantly they do a very good job cleaning. It was a pleasure coming home Friday to a clean house. Several people have cleaned for me but I’d like to give a shout out to Ti and Sarah. Thanks for a job well done!

The team did a terrific job. They paid attention to the details and gave us a great clean. We would like to keep this team going forward.