Mover reviews in Bridgeton, Missouri

Great customer service and affordable! They were here on time and got it done with in 15 minutes!

I use this company 3 years ago. Still haven't received my lamp. They said, it's on their desk. My dumbbells and my keyboard. Then, they told me that the insurance claim was too late. After they had me filed it again. Don't mess with this company.

The day I called to book a move, I talked to the home office and was told one price for the move. Then that Saturday when they called to confirm the appointment it was the same price. Now let get to the day of the move. They was over more the 3 hours late. It takes them over 4 hours to move 2 bedrooms and boxes . now it is after 5pm and they wanted to take a lunch break before unloading .before they started unloading they ask for the payment and informed me that my move would be more then what I was told , in which it had tripled, I was told if I could not pay they would keep my things. They would not unload my things and they was told to drive off if I did not pay. you can not talk to the home office about this due to they will send you right back to this office to speak with the one that changed the price at the time of the move. I will never use this moving company and would never recommend them to anyone. If Any one has use this company please reach out to the better business bureau.

I want to thank All My Son's moving for making my move so much easier and a lot less stressful. They were professional, courteous and went above and beyond to make sure my move was successful. I would definitely recommend them and I will definitely use them again.

Let's start with the positives - the guys who showed up to move my things were polite, fast and efficient, couldn't have asked for a better crew. I had to reschedule my move twice because of my apartment not being ready on time they were understanding and worked with me. However, be sure to ask about all the extras in detail and don't assume like I did - my fault in part for not asking specifics and assuming a reputable company would be just that - BIG Mistake. I was charged $366 dollars for fuel and travel charges on a 12-mile move and the move they did before mine was in the same city. Then another $137.00 for supplies - tape, shrink wrap, and two mattress bags - that is unreal and again was not communicated in detail just mentioned in passing like it wouldn't be a big deal - My mistake for not asking ahead of time. They rescheduled the moves twice and the first time I was given a discounted hourly rate for being flexible, that discount was not honored in the end. The second time again I was polite and flexible with my move date being pushed out again by a week, he wanted two weeks but as soon as I said no way it was just a week. I was told I would also be a first delivery of the day, so they would come between 8-10am. That was not honored either. I called all morning after they never showed up, several times at several numbers and waited on hold, to finally speak with someone to be told we were not a first delivery as told and were second and the movers would be to my house at about 12:30pm -more than two hours after the time I was told. I just feel lied to and deceived and partly my fault for not asking for more detail and clarification, but if they are charging fees that high it should be communicated in detail before you give them your deposit. I could have hied another local company had I been told that with all these extra fees I'd actually be spending almost $500 more that just the labor costs. Don't hire them without asking for the small print to be detailed. LESSON LEARNED THE HARD WAY.

Tauheed and his partner did a great job helping me move and were very patient and understanding handling everything with care.

Do NOT waste your time and money going to this company. They are extremely incompetent.

I was told they not only had availability on a Sunday, but that it would be cheaper to schedule a move for a Sunday. So, that's what I did. The movers arrived and asked me if I needed more time to pack. I had only hired them for heavy pieces of furniture which do not need to be packed. Which I stated to them. One of the movers, a woman named Lynnette, took photos and videos of my belongings WITHOUT MY CONSENT and called her boss to explain how I was not move ready when I just needed them to move furniture. Very unprofessional and honestly just plain rude. Another man who arrived asked to purchase my lawn mower that was not at all for sale. They absolutely refused to move me. Their moving consultant, Kobe, called me to let me know that I was not move ready and that they had availability to move me Monday or Tuesday. I needed to move SUNDAY, had planned everything around the SUNDAY move. I work for a living and was unable to take time off. When he tried to force me to reschedule I asked him to call me back at another time due to how upset I was with the whole interaction.

Tuesday morning, I get a call from a mover telling me they are 10 minutes away. Huh? I never scheduled anything for Tuesday and was under the impression I would receive a follow up call to reschedule the move. Contacted them and they told me I said that Tuesday was fine and if it wasn't a good day that I had planned to call back. Complete and utter lies.
As of now, I have not gotten my refundable deposit of $100 back from them. Now I have to find different movers. I am living between two different houses (luckily due to friends and family I was able to move the absolute bare minimum on Sunday, but not everyone has that). It is had been a NIGHTMARE.

Please please please if you value your time and you need movers go somewhere else.

The guys were really nice and did a great job. They had to go up and down three flights of stairs both in the old apt and the new one. Super troopers.
I'd definitely recommend Affordable Moving solutions

I would not recommend this business. We got conflicting information. The day of the move, they took extra time getting to the destination instead of going directly to drop off the load. They definitely did all they could to raise the price, with no consideration for the customer. All the extra charges were ridiculous.

Horrible service,rush job and unprofessional. They left my mattress in the middle of the living room because their supervisor told them they taking too long at my house. I would give no stars if I could

Horrible moving experience. I hired 4 men to move our 2bed 1.5 house. They came in all smelling of weed and high. Only 2 men moved stuff at a time. The other 2 were hiding in the truck or outside. It took them 6 hours to move our 1600 sf home into the truck. They told me they couldn't move anymore because of time. They skipped half of the boxes in the basement and attic. They damaged our bedroom floor badly, the wall, the front door and in our new house the front door, the floor and wall. When I called to tell them about the damage they ignored me. I never go through. I left many messages and emails with no answer. Horrible customer service and horrible movers.

If I could rate at 0 stars, I would...

I hired a "premium" (per their words) moving service to pack my belongings, load the belongings onto their truck, and unload the belongings into my new home. They damaged my former home (walls gashed in several locations / storm door trim nearly ripped off the frame) that I had to repair myself before turning over my home to the new owner. They damaged my belongings (more than 100 damages to 50-100 items and I haven't finished unpacking yet). I have taken MANY photos to document the damages. From the "service" side, they are only willing thus far to refund $650 of the ~$6000 I paid. I also must file all of my own damage claims...many many instances that will take--and has already taken--tons of my time. Anything but "premium" or professional!

I chose All My Sons Moving NOT because they were the cheapest, but because they answered all my questions and put me at ease beforehand. Because they promised care for my property and belongings. Because they've been in business for three decades. Because they had ~2000 5-star reviews. If I knew I would get the same service that hiring a couple of teenagers would get me, I would have done just that. To have this level of negligence and not provide a reasonable--or full--refund is RIDICULOUS and totally disconnected from the reality of my particular experience.

They quoted me 1-2 weeks in advance for $6,800 for (7) men and (2) trucks for a total of (13) hours plus (1) hour travel time. They sent (7) men and one truck on the first day--who packed ~60% of my belongings and loaded ~70% of a truck, unloading at my new home. It took (9) hours. They sent (5) men and one truck on the second day--who packed the remaining ~40% of my belongings and loaded 100% of a truck, unloading at my new home. It took (5) hours. How did (5) people do almost 50% of the overall work in (5) hours on the second day when it took (7) people (9) hours to do the other ~50% on the second day?! They charged me overtime (I.e. 1.5x) for the hour of travel on the first day, though it was THEIR fault that it took them so long. Why should I pay for their lack of organization and experience?!

They packed a flimsy duffle bag with paperback books from my bookshelf. Books were bent. They used packing tape to hold drawers shut, to group IKEA cube shelves together, to hold dishes together, and to hold loose items together. The tape on some items shredded during removal while tape on other items left behind significant adhesive residue that has taken significant time to remove. They gashed numerous pieces of like-new furniture. They packed electronics (e.g. laptops, printer, keyboard) unprotected in boxes with other random knickknacks. They moved several pieces of furniture without wrapping in blankets and shrink wrap. They laid a dining table upside down on the eating surface on my basement concrete slab.

They took a 45-minute break on the first day of moving to quite literally argue about how to complete the rest of the first day. I PAID for that time. That same day, they loaded a truck only ~70% full, which led to remaining items at my home after the second-day truck was packed to capacity. I had to rally a few friends with trucks to move the remaining (4) pickup truck loads of items.

I bought all my own packing materials for ~$650.00 because their material costs are significantly higher. They opened multiple packages of different materials instead of using one package fully then moving to the next unopened package, etc., so I could not return several packages of tape and shrink-wrap.

They used our kitchen bread loaf bags without asking. They used my Allen keys without asking...and they are still missing.

I told the crew leads and crew members NOT to pack ANY hanging clothing items and they did. I told them NOT to pack all the blankets that were in a carry-able chest and they did. I told the crew leads / crews to leave clothing / towels / blankets in drawers. They said they would. They did not, which wasted their time to pack, cost of materials, and our time to unpack boxes of now-wadded-up clothing, towels and blankets. Same with hanging clothing in closets.

I would recommend to anyone moving that they use ANY other company that is not All My Sons. Terrible experience. Waste of money to get their "premium" service. Very disappointed, especially for the lack of a reasonable refund for their gross negligence.

DO NOT USE THIS COMPANY!!!!

We recently hired this moving company, and while the initial experience had a serious hiccup--two workers unexpectedly walked off the job mid-move--the way the company recovered and the quality of the final service turned what could have been a 1-star rating into a solid 5-star endorsement.

​The management was reasonable and swiftly provided a one-hour credit for the delay, which was greatly appreciated since moving is expensive. Most importantly, the work saved on my back was worth every penny. I found their replies to be prompt once I reached the correct contact number.

​The true heroes of this move were the remaining crew members: Myron and Lynette. No one can control what workers do, and it was clear the worker walk-off was not the owners' or managers' fault.

Myron and Lynette are the definition of true customer service. They were committed to finish the job,, saying, "No matter what, if it's just us two, we are going to finish the job." That level of commitment is amazing.
​They went above and beyond to ensure the job was completed with excellent quality. They stayed and worked tirelessly until the manager arrived with two replacement workers (who were fantastic and much better than the two who left--I regret not getting their names!).

​In the end, all things wrapped up extremely well. I was completely satisfied and happy with the move. I would absolutely use this company again, and no other. They earned this 5-star rating entirely because of the dedication, commitment, and quality service provided by Myron and Lynette. I hope the company recognizes how invaluable they are.

I told them when they showed up I only wanted them to load the large, heavy items. They started loading small stuff, so I had to pretty much direct them to each piece or they would start grabbing small items again. The younger guy (looked 17) was obviously new and couldn't lift my China cabinet, so I had to carry it out and back in. They were so slow, they badly loaded half the truck with a third of my stuff. I made them stop because I knew we still had to drive and unload. They parked the opposite of where I told them to park, so unloading was harder. Me and my friend basically unloaded half the truck just so I wouldn't go over 3 hours. They obviously pad time, like unloading the dolly and arranging the truck took both of them. Not good at packing the truck, slow with each item, training a new guy that can't carry heavy stuff, still cost $507! Worst movers I've ever hired!

Do not trust this company with your move. They call two days before your move (after you pay a deposit) to tell you they're canceling, leaving you with no options. They are flakes, they are dishonest. Avoid them at all costs.

Horrible experience. Will NEVER use again. A One BEDROOM with no furniture to be moved cost me over $400! They led me in by stating it was just $139 an hour for 2 men but they don't tell you that they charge you an hour for transportation then like $50 in gas, then there was something else that added up to $400. Utterly ridiculous. Then complained about the stairs and can't work unsupervised apparently cause they left an office chair behind. These guys are a joke! A rip off!

My sister in law was moving into my house and booked with All My Sons on Monday August 11th and drove an hour & a half to meet the movers. When they were two hours late, we called to find out where they were and they told us they couldn't come until Wednesday. No apology that they didn't even call to alert us they wouldn't be there. Apparently an employee didn't show up. We canceled with them due to poor communication and customer service. We found a better mover at a cheaper price and everything was moved in today. Do not use All My Sons!

Initial quote over phone of $1,800 4 weeks before move. I specified I needed 4 men AND bigger than a 26 ft truck. Was given a "discount" rate of $259/hour. I provided a detailed inventory of my furniture, lamps, framed art, boxes etc. Have a 2 BR apt. Updated quote (one business day before move) after seeing my inventory was $2,400 (a local move). A couple hours later it was increased to $3,000. The day before the move, was told they only had one 26 ft truck, so I had to rent a 10 ft Uhaul myself. Moving day: I had already packed and moved all dishes, kitchenware. All that needed packing were lamps, tv's framed art. 4 men took 7.5 hours to LOAD the contents of my 2BR apt - but left behind all tv's, much framed art and numerous heavy boxes I could not carry! They rushed the unload in my new home, leaving an armoire wrapped w blanket and taped, as well as pieces of carpet under the feet of many pieces of my heavy furniture. Their invoice that I had to pay was $4,093!!! I had to hire another company next day to help me move all that they left behind. I asked them to please cover the $385 I had to pay and they refused. I had tipped movers $200 and provided cold drinks and lunch to the 4 men. A $4,100 price for a local 2BR apt INCOMPLETE move is outrageous and ZERO interest in working with me to remedy the situation.

The moving my items was a heavy burden for me. IT SHOULD NOT HAVE BEEN! Everything arrived in the condition they were at the start, with a "can do" mindset on completing the job right.
Thank You!

I cannot say enough good things about this company. From the moment they showed up (right on time) to the moment they left my new place, they were nothing but professional, polite, efficient, communicative, and hard working. I knew my items were being safely taken care of as they packed the truck.
I will definitely be using and recommending this stellar company to anyone who is looking for the best moving company in the STL area!
Thank you for making my move so easy!

Timely, professional, and friendly! They were great and were very quick. They did not dilly dally at all in the slightest, I would hire them again in a heartbeat!

I moved from an apt to a storage locker. For two hours of labor and truck use, it's was $410. This was the best deal I saw when looking for services as well!