Glazier reviews in Chesterfield, Missouri
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They knew what they were doing with replacing closet mirrors in an older home. Professional, knowledgeable, friendly, reliable and reasonably priced.
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It is easy to see why Barron is the largest in St. Louis. We needed service on large older bathroom mirrors and they got it done quickly and at a great price. We tried three other places who were either much more expensive or had a long wait for a service call. Their techs Curtis and Kenny were courteous and top notch. Would use them again and highly recommended.
Official response from representative 25.06.2024 16:49Our crews have all been with us for years and they stay with us. Our people are every bit as important as our hardware, and we look for the best in both. -
Best customer service. Best turnaround time for custom glass. Professional installers. Outstanding on every level. Outstanding. Ted could not have been more kind when scheduling an appointment. I received a quote same day of measurements. I was kept up to date on schedule of install. I wouldn't go anywhere else.
Official response from representative 20.05.2024 13:01We truly appreciate your review and this is how we want everyone to feel about our work and every job to be smooth and done right.. -
I was so impressed with Barron Mirror. Their quote for my project was considerably lower than other mirror businesses. Dealing with everyone, from the person who answered the phone, to the gentleman who came to measure, to the workmen who installed my mirror was exceptionally pleasant. Most of all, the finished product was wonderful! I would recommend Barron to anyone who needs new mirror or a repair.
Official response from representative 19.07.2021 13:15We try very hard every day to take care of everyone we have contact with. We believe we are the best at what we do, but our grade is expressed by our customers. We truly appreciate a job well done. -
I would like to share that there seemed to be a set of miscommunication and finally received a call and visit from the owner and our issues have taken care of very professionally.
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Our contractor recommended them and the process was very easy. I walked in and picked out what I wanted and the installers were on time and did a great job. I loved the different options of handles, towel bars and glass.
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We used Barron during our master bath renovation. They provided the glass shower enclosure and door, as well as a very large vanity mirror. The technicians measured accurately and provided great info on the products. They worked well with the cabinet company who was framing the mirror. The installers were professional, efficient and courteous and all work was done in a timely manner. Will use them again on future products.
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We used Barron Mirror Glass and Door when we redid our master bathroom for a glass shower surround. The project came out really well and we were very pleased with the quality and service we received.
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The owner just left my house . Very rude and disrespectful owner. I do not know why he even go to customers houses because he is not a people person. He had no experience in options for installing mirror around asymmetrical shelving at all.
He told me to tell him what I want so I told him what I wanted and he stated he could not do that and no one else would be able to do it. I informed him another company stated they could do it and he down talked them and stated I would not be happy with the install. The sad part about this owner is his word of mouth marketing will hurt him the most. He needs to stay out of site.... Back Office Only. He don't deserve even one star.Official response from representative 18.03.2019 16:34We are disappointed in Marsha's reaction to our conversation with her at her home. We were asked to look at a bar area that was approx. 10' wide with several irregularly placed shelve attached to the wall. She asked for it to be done in 3 sections, cutting around the shelves in place. We told her that we can't cut mirror that way without it breaking and that there would be a drop seam at the end of each shelf. She insisted that another glass company told her it could be done. We have been… -
Once we got our appointment, everything went well. The owner even came to our home to do assess our needs and a great technician came to do our repair.
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I've ordered small bath shelf and it came up not only one week later than promised, but also chipped on one corner. I was told it's standard. Be aware - it's standard for this glass shop to sell glass products that are chipped! Very disappointed! Totally not recommending and not coming back!
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HEY !
They scratched my door glass and said that I must have done it after I picked it up . (NOT)
they would not replace the damaged door glass and told me that I would have to pay full price to have it replaced
they lost the door pulls (the ones from the original) and told me that the pull weren't there when I dropped it off ... Then they magically re-appeared !!
I left my contact number and asked them to call, they never called
I will never refer or do business there again.Official response from representative 08.12.2015 19:14We try our best to help and please all customers with every order. Glass is a very fragile item and will scratch if mishandled. Glass is checked when it leaves the shop to guard against defects and if a section is brought back with a major scratch running across it, in this case more than one month after pick-up, we can not simply accept that it left here in that condition. -
i run a remodeling division for a local plumbing co.and was using a glass co. in kirkwood until their pricing went through the roof and workmanship went downhill, i went to barron approx. 3 years ago for our custom shower doors and mirrors, they have been the best, ted does a great job scheduling, the installers do a great job and treat my customers the way they should be treated. we have been in buisness since 1929 and wouldn't send anybody else to do our door and mirror work.
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Disappointed with customer service. We went into the showroom twice and spoke about new shower doors and trim . When installation happen the wrong hardware was installed . After talking to the project manager he basically said it was our fault my wife was a liar . He said he does not make mistakes. Therefore we had to pay for deinstllation and reinstallation . After getting the owner involved the reinstallation and reinstallation cost was split fifty fifty. However at that point what choice did we have
Either live with the wrong hardware or add an additional 35 to 40 % to our cost and have it the way we thought we were originally wanted. ( which is what we did)
The project stretched from a couple of days to more than 18 days.
Would not go back to them