Reviews of local pros in Cottleville, Missouri

4.9 based on 51 reviews Back to the listing
    5

    We've used First Choice for several projects. They're professional and friendly. Their work is high quality and I find their prices to be reasonable. They are great at communication too. I will never use any other electricians.

    5

    On a scale of 1-10 with 10 being the highest quality I would give First Choice Electric a score of 20! I chose them because of their top rating from a neighbor. I called their office & spoke to a woman who was friendly, polite & professional and although my electric problem was minor she was empathetic & understood my need to get the problem resolved. We set an appt for the afternoon of the following day. I received an email the morning of the next day giving me the approximate time the electrician, Sam, would be here plus Sam’s picture & a recap of the problem. Sam texted me when he was on his way & I gave him instructions that my husband would let him in & show him the problem. Twenty minutes later I arrived home & the job was done! He explained the problem he found & how he’d fixed it then answered a couple of unrelated electrical questions I had. Excellence & true concern for the customer was present at every level. I wish more companies had such great people, appt processes & knowledgeable, caring people like Sam. It starts at the top so my hat is off to the owners & employees at every level for their knowledge, professionalism and skill. In our world of chatbots & mediocre service this company stands out. Thank you!!

    5

    Everything about our experience working with First Choice Electric was excellent. Communication, professionalism, competence, and friendliness.

    5

    Received a prompt call to confirm my ticket and let me know they would call me if an earlier appointment became available. It did, and I actually got a call as promised, not a text or an email. When they arrived, no one was home and I let them in remotely Sam offered to stay on the phone while he did the initial diagnosis but I told him that wasn’t necessary and call me when he needed me. I appreciated the recognition they were in my home alone and not flippant about it. They had to order a part and Sam underpromised and set appropriate expectations. In the end they were able to over deliver because Sam acted with integrity and honesty.

    5

    They were very professional and did a great job. I appreciate them calling and getting the job done ahead of schedule, and they cleaned up their work space really well. It was cleaner than I had it for them to begin with! I would definitely do business with them again!

    5

    Great experience from the estimate through completion. They were courteous, timely and professional. The job was done quickly and everything was cleaned up looking great after!

    5

    Sam and helper did an amazing job. They were very kind, considerate, professional and went above and beyond in everything they did. We definitely will recommend First Choice to our friends and relatives.
    Thank you so much!

    5

    Very impressed with their professionalism. They communicated clearly about arrival times, completed the electrical switch repair on schedule, and stuck to the original estimate with no surprises. The process was simple, transparent, and hassle-free. Highly recommend!

    5

    I called first and estimate after hearing advertising on the radio. The front sidewalk split from the porch and the first section was about 2+" lower. It has become a big trip hazzard. The owner was out within a few hours to give me an estimate. The work of jacking up the walk and filling a large void under porch was done quickly and efficiently with the site perfectly cleaned up afterwards. It looks beautiful. Don't know why we waited so long to call in the first place.