Septic System reviews in De Soto, Missouri

We had an issue with our septic on a Sunday of all days. Jonathon was here within 3 hours, fixed the issue, walked me through some troubleshooting and maintenance tips. He is very knowledgeable and professional. HIGHLY recommend!

Jonathan did an amazing job in fixing an aerator that had not been installed correctly while addressing some other septic tank issues. Quality work and great value. Definitely will be my go-to for septic tank issues and wouldn't hesitate to recommend.

If you need septic or sewage pump work done--repairs, replacements, upgrades, or inspections--Sewage Pump Solutions in De Soto is the company I would recommend without hesitation. Their combination of expertise, honesty, and high-quality work makes them an easy first call for any homeowner or business dealing with septic or sewage issues.

These guys are amazing! We had an unusually urgent need for some detailed and intricate work, and we had a crazy time line that we had to meet as well - otherwise, our house sale would have been cancelled.

Jonathan worked on a Sunday, in pretty cold weather, for hours and hours! Not a single complaint, and he went above and beyond what he agreed to, just because it needed to be done.

I cannot recommend Sewage Pump Solutions enough!

Great knowledge about sewer and wastewater pumps and control panels. Friendly service and great work done.

Pro-Com was great! We wanted to schedule a septic pump and they returned our call and got us on the schedule quickly. Very friendly and professional. I appreciated that he showed me the bottom of the tank to confirm it was pumped. Absotluely recommend them for your septic needs. We will use them for our routine cleanings

Amazing company. We were referred to Jonathan for our sewer alarm issue. He came out the same day on in freezing temperatures on a Sunday and quoted us the price on the phone prior to coming. We agreed to it. In the meantime a neighbor came over to help us and assisted with our issue. Jonathan arrived and we explained what our neighbor did and he said he would still check everything and would not charge us for the service call!! Of course we did not agree to this and we insisted on paying him the agreed service call fee, just for him giving us piece of mind and he even have us tips on keeping everything running smoothly. We are so grateful to work with such an honest and incredible company. We highly recommend Jonathan for grinder pump/sewer issues!!!

Great response time for an emergency call. In and out within a hour. Cheapest in the area as well. Job was done well and by the time they left septic was cleaned out and flowing again. Will use them again

ABOVE AND BEYOND!

TLDR: *OUTSTANDING* service, at a fair price. S.P.S. provided highly competent service, in an unusually difficult emergency setting, and I cannot recommend them highly enough!

The long version...

Jonathan and his wife *are* S.P.S. This is a small family owned business, which was one of several reasons we chose them in the end. It turned out to be a good choice. I love "Mom and Pop" businesses like these guys, because they are still hungry and will work really hard to make the best possible outcomes a reality. Jonathan, and his wife (I apologize that I can't remember her name, as she *absolutely* deserves to have named credit as well, but - I lost my notes. She is just as badass as her incredible husband, and they work together as a GREAT team!). These two are competent, capable, out of the box thinkers: they were able to solve our uniquely bizarre problem within our insane time frame, and at a reasonable price.

Because of the Yelp text limits, the ultra short (& likely a bit confusing) version looks like this: we had a house with an on and off wet basement. The problem was that when it was wet, it was three to four FEET of wet! Obviously, a sump pump was the bare minimum needed to start working this issue, BUT... we had a very limited amount of time to resolve everything (I don't have the space to even start an explanation of (why, sorry!): we had a must-pass inspection on Tuesday, and we realized the problem on Friday - 4 days before this do or die inspection was due. We called EVERY company that seemed even remotely capable of doing the work, and S.P.S. was one of only two that were both able and willing to do the work on the terms we required. S.P.S. got the final nod because the other candidate was a bit sketchy, but it turned out to be an *exceptionally* good choice! Jonathan agreed to work on this nightmare on Sunday, believing, as we did, that it just needed a good sump pump.

These two warriors spent their entire Sunday with us - and not their kids - because we needed this work done immediately: they did it without any complaint, and they did it *exceptionally* well, despite running into several CRAZY obstacles (like a home-made "dam" someone erected in the past, apparently to try and solve this very issue).

To install a new sump and pump *should* have been a half day project, but the various crazy-town obstacles they ran into made it an all-day affair - and there wasn't even a hint of complaint: true professionals!

Besides the home-made "dam" (with rebar no less! WTF?!?!), the slab was considerably thicker than expected, and the "soil" under the house turned out to be almost pure Midwest Clay.

I cannot tell you how much respect I have for people who still get down and dirty and just get their work *done*! They looked really rough after this first day of *hard* labor, in high heat and humidity, but there wasn't a single complaint, just a friendly, totally professional demeanor that I don't know if I could have maintained myself. They are just total professionals!

Obviously, Murphy's Law was in play, because we had a big problem and little time, so the next morning when I went to check on the basement, it was still technically wet: not three or four feet of wet, but there were clearly streams of water running all over the floor to the new sump. While the rivers were now being pumped out, I still needed a way to not have any of that water in the first place, and I needed it fixed in the next 24 hours, no matter what: a seemingly impossible task, but one which Jonathan was up to, *without complaint*!

Jonathan came back the next day, after his regularly scheduled projects, to once again try and fix my intractable problem, and he succeeded, because of his unconventional approach. He dug out the mortar and cement around the bottom corners of the entire basement, finding roots throughout. He removed as much of these as possible, then back-filled the entire mess with hydraulic cement. On top of the hydraulic cement, he painted on a heavy water-sealant layer of something, which was an idea he came up with out of the blue. This was not the whole fix though: while tearing out roots, he noticed a tiny little hole in a corner under the stairs, and after talking it over, we gave him the go-ahead to dig out whatever that was, and then seal it. That "hole" was the tiny air-valve side of the 3 foot hose pictured below. The upshot is that some crazy person seems to have decided that placing a hose into the wall, and placing the other end of that hose into the ground a few feet from the house, would drain the water. Clearly, this was insane, but there it was anyway! What really happened was that the hose was bringing water IN to the basement! It's worth noting that at least a dozen people, had inspected the entire area, and missed it - until Jonathan! He fixed that, (needing several hours more), and it's now *bone dry*!

HUGE thank you to Jonathan, AND your wife!