Gutter reviews in Fenton, Missouri
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Great company! When Brandon first came out to do an estimate, I knew these were the people I wanted to replace my gutters, he was very professional and knowledgeable And explained what needed to be done. The crew that came out, Chad, Josh, and Jeremiah, were great. They were very polite, knowledgeable, and provided excellent customer service. The work they did was of high quality. I would definitely use them again and recommend them to anyone who needs gutter replacement. Thanks The brothers that just do Gutters you’ve been a godsend 🙏
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Wonderful company, they were easy to work with, explained everything, answered all my questions, even during the actual installation. I received the estimate same day, got texts and emails keeping me up to date with when the work would be started. Had a crew of 2 (was a small job), Geff and Tanner did great work, could tell they had worked together for quite awhile. If I ever need gutters again, I would not hesitate to give The Brothers That Just Do Gutters a call. I would highly recommend them to anyone.
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A great experience from start to finish. Amos did a great job with the bid and proposal. The install crew of Jeff and Tanner were also excellent. Everyone was knowledgeable, friendly, and professional. The communication throughout the process was the best I've ever seen from a contractor. The price and product are also outstanding. Thank you!
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Met with Ryan (salesman) and agreed on a quote for a full gutter & downspout UPgrade. Scheduling was effortless, and communication was excellent. In the interest of safety, the installation was delayed one day because of high winds (fully understandable). Installation was complete in much less time than expected. James & Brenden (installers), were friendly, efficient and committed to doing an EXCELLENT JOB. Which they did with a smile. I'm sure the new larger gutters will add some real curb appeal to my house, and eliminate the previous overflow and leak issues. I HIGHLY RECOMMEND "The Brothers that just do Gutters" for any gutter issues you may have. Thanks, guys.
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Brothers Gutters was amazing to work with! We had all of our gutters, fascia, and drip edge replaced. Michelle was our sales rep and she was incredible. From the first meeting it was clear she was very knowledgeable, she was a great communicator, and assisted with insurance claims. Our install team, Ryan and Kolbie, were so friendly, cleaned up really well both days, communicated timelines for install and progress updates on site. Our overall experience was phenomenal and I cannot recommend Brothers Gutters enough.
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I recently had a full gutter replacement on my home by “The Brothers That Just Do Gutters” and I can honestly say I could not be more satisfied with the finished product.
The initial consultation with Amos was very professional and informative. He offered great advice, fair pricing and detailed exactly what needed to be done in layman’s terms so I could understand exactly what I needed to do. This gentleman is a great asset to the company.
The two gentlemen that removed the old gutters and replaced them were Gefforey and Tanner. The quality of their craftsmanship is excellent and I can now say I no longer have a waterfall in front of my doorway. They worked effectively and left the work area in perfect condition.
I normally don’t write reviews but with the service that was provided by these gentleman and the company “Brothers That Just Do Gutters “ was so impressive I felt the need to do so. I highly recommend “Brothers That Just Do Gutters” to anyone in need of gutter replacement. You won’t regret this choice.
Fran Z. -
We had a fantastic experience with Brothers Gutters St Louis. Michelle on the sales team worked with us on many options and prices until we found the right fit. Jeff and DJ on the installation team were very professional and delightful to work with. I would 100% recommend them for a home gutter replacement.
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James did an excellent job on the gutters on our home. He was very tedious on how he did his work. If he see something out of alignment, he went back and redid it. His workmanship was excellent work five star. I would recommend this company.
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Amos came out and gave me a great bid for cleaning, and gave me some good tips to keep my current gutters lasting longer
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showed up late did 32 foot of gutter took off 4 inch gutter. Installed 6 inch gutters. Moved The downspout left holes in my siding tore up the roof shingles left trash in the yard one of the worst contractors I've ever had at my house Do not call these people.
Official response from representative 01.12.2025 14:55We’re sorry to hear about your experience—this isn’t the standard we aim to deliver. Our team did review the downspout relocation with you on-site before making that change, but it’s clear we fell short in how the overall job was left. That’s not how we want any project to wrap up. Issues like debris left behind or concerns about siding or shingles should have been addressed before we left your property. We did offer to return and take care of the shingle concerns and clean up anything missed… -
Worst customer service experience ever!!! Good luck trying to get someone to return calls - lots of switching you around to different offices. Very confusing business model.
Official response from representative 15.08.2025 16:21Joan, thank you for sharing this with us. I'm not sure what happened, try very hard to provide excellent service, but it looks like we didn't meet your expectations this time. -
They scheduled a gutter replacement and never showed or called. This happened twice and could never get in touch with anyone in the local office. Finally texted the sales guy and he was able to get my deposit refunded. While the owner will swear up and down that they tried calling me numerous times, the truth is they never did.
Official response from representative 03.08.2025 14:17Donna, we’re very sorry for the frustration this situation caused—that’s not the experience we want anyone to have. When we looked into this, our records do show multiple call and text attempts starting that morning, but it’s clear there was a breakdown in communication somewhere along the way. Regardless of the cause, we understand how disappointing it is to have scheduled work not happen as expected, especially more than once. We’re glad we were able to get your deposit refunded quickly, bu… -
They are very professional! High quality craftsmanship and knowledgeable sales reps! They have me multiple options and were not pushy at all
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On May 12, 2025 this company provided an estimate for 3 gutters on my home. They were to charge me $900 to clean out all gutters, reseal all seams, add securing screws and hangers, and check gutter alignment. The reason for the estimate was due to an unsecured gutter that was leaking. The business talked me into services beyond that for all 3 gutters. The estimate was good for 30 days. They rescheduled beyond the 30 day period (June 12th) and showed up on July 1st when I was not home. When leaving the worker said they could not do 2 of the gutters due to water and debris build up even though the estimate included "clean out all gutters"! This included the gutter that was unattached and they were to add securing screws and hangers. When I called they tried to convince me to add further work beyond the $900 estimate. I then asked for a partial refund as they only did 1/3 of the work. They only agreed to a $75 refund, acknowledging that the work was not completed, and then charged my credit card $375.00 without my consent. I am not seeking reimbursement of the $450 deposit, but want the $375 returned as the estimate was not completed.
Official response from representative 03.08.2025 14:19Emily, I am sorry that you feel this way. We performed all the work except sealing 2 end caps. That is due to pre-existing conditions in your very old gutters. That type of situation is covered in the contract because we obviously cannot take responsibility for your existing gutters. We were able to do the vast amount of the work you contracted us to do, therefore refunding half of the amount simply doesn't make any sense. -
Profits over service, no customer service
Cleaning was done 6 days ago. Had an overflowing gutter just days later that caused interior water damage. Upon inspection discovered downspout was blocked with debris up to the gutter. Contract called for blow out of downspouts. It is clear that it was missed. Management took no responsibility. Was rude and dismissive. Mis-reported facts, and when that was pointed out, just didn't address the misstatements. Blamed owner for not properly maintaining downspout (?!). Mad that we complained and rather than work out the problem suggested we go elsewhere.Official response from representative 01.12.2025 15:04This is an odd one. This is a large property that we were working with for quite some time. We had been recommending new gutters (badly needed) and guards since they had really bad guards on some of their gutters but not all of them. I'm sure no reader wants to get into the details of this, but I'll try to sum it up. The contract states that we would be blowing out all the gutters and spouts on the complex, but with the exception of where there were existing guards, because we do not remove… -
We needed help putting up our front porch ceiling. Hubby called this company and they came right over and gave us a very reasonable estimate. They scheduled a day and showed up on time! They did a great job and didn't take long at all. Really friendly, nice guys! Highly recommend! Couldn't be happier with their work!
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Correction on my prior post I had this company confused with another company that failed to contact me after multiple attempts.
Genuine did call me back and told me they could get to me within the week, which they did. The crew (2) were professional and were detailed in their approach. -
The crew came out to replace (re-install) soffit on my porch. They charged a reasonable amount, did an excellent job, and the office gave us good communications about the work.
This company was the only one that gave us a reasonable estimate. Other companies didn't show up or wanted to charge us extra for a "little job not worth their time" -
This company is unprofessional and does not tell the truth. I gave them the 50% deposit, and then had 3 dates for installation, and they never showed up or showed up and left. The last time they said they called me (no record on my missed calls) and they said there was damage to our roof but had no pictures. Essentially we missed the ability to get our gutters fixed this winter. However they did refund my deposit but only after I called them
Official response from representative 05.03.2025 15:35This was a difficult situation. The work was extremely dangerous work from the get go, we only had one crew that was willing to even try it. This was also during all of the bad weather we got here in St. Louis. We tried multiple times to get there and do the work but couldn't for a number of reasons, the main one kept being weather. When we were able to go, the crew found further issues with the roof and wood. We obviously didn't want to tear off the gutters and not be able to put new gutt… -
Michelle was top notch when she came out to do my bid. Very professional, took before and after pictures and she helped me to understand the process.
Lynda took the time to listen to me and was very patient. The crew did a great job. I have had 2 neighbors compliment me on their beautiful work. They wanted The Brothers business cards. High quality and hard workers.
I am very pleased with the outcome. -
Very pleased with the service of this company. They are very busy so keep that in mind when scheduling.