HVAC reviews in Greenwood, Missouri

Knowledgeable staff with the ability to provide what I needed.

Fully satisfied, very thankful for the service too!

Friendly all around. They are knowledgeable and considerate.

They're no longer in business, went out the beginning of 2022.

There's a good bunch of people that work there they will treat you right

This company and its employees have no respect for a woman’s privacy. I WOULD GIVE ZERO STARS IF I COULD.

These folks are wonderful so professional and friendly would recommend. Office staff awesome.

Outstanding customer service and workmanship. I highly recommend this company. Friendly. Punctual. Professional. Knowledgeable. Affordable.🌟🌟🌟🌟🌟

Dave and his crew did a fantastic job at a very competitive price. The have a customer for life !

is A&D out of business.. I had them come out a year or so ago and tried calling this year, but both phone numbers for them are disconnected.

A&D Heating and Cooling was the company utilized by Pfeifer Homes for the heating and air conditioning work. Installation was about average. Our house is not 120 days old. Had some issues, however once Dave the owner got involved we got the issues resolved. Thanks Dave for resolving the problems

I am a real estate professional in Lee's Summit. Not only do I rely on A&D for myself but I refer my clients as well. They always provide excellent service and fair prices.

Thank you for being a honest HVAC shop. We have been your customer several times over the years. Your people, work, prices and courteousness have been great.

Outstanding experience with this company. They are incredibly honest and Robert is the best HVAC technician I have ever worked with. He was incredibly patient and his work is beyond your expectations.

Update and reduced rating: they are Honest, provide Good Service, Best value for the price, However their back office is disorganized and they don't submit your rebate paperwork to kcpl, even despite multiple calls to them and with kcpl! This is very frustrating as it is $600 rebate that all the larger companies would have processed effectively.

A week ago our heat pump was damaged and we were expecting a new born baby, in the next 1-2 days, we needed honest help fast. We called A & D Heating and Cooling to first help us diagnose the problem as they had helped us for the first time the previous winter when an outdoor hp fan burnt out in which they came and fixed it, the next day, and they were very reasonable.

Tuesday they confirmed that our prior unit had been damaged by workers and gave us options for repair and replace.
We were given multiple options in replacements from the closest SEER efficiency of our current unit, to better to best. They are also Preferred with KCPL and helped me get a rebate on the replacement.
*****update- this was a bummer. Now I'm having to make call after call to get this completed 3 months later.

After meeting with the tech WHO DOES THE WORK, not a salesmen you'll never see again. He reviewed my options: savings and advantages of each. By showing me the advantages of each he left me to decide which one fit us best. The math made my decision but first before making a big investment I just needed to get a couple competing bids.

I had 2 other companies come and give us bids, before deciding on which unit and company- everyone else sent a salesmen (that was yes, extremely convincing, but their price was a ton more for the same products). I called AJ.

Upon arriving they found that the original home builders had cut corners in the original install and they were going to have to do a lot more work then they thought. No one penny more- did they charge me! They had up to 3 guys, here to help and completed it all in 1 day.

They were the BEST Price, however without rebate , no longer but I'm sure eventually I'll get it. Best quality and I would still recommend.
Dr Brad

I initially called this company for maintenance on my AC. While here they discovered a problem that likely went back to the initial installation. I had bought this unit from another larger local AC company. Robert really knew his trade. He fixed the issue and I couldn't be happier. Great company. Great service. I highly recommend!!

The value I got for my money was unmatched! I found everyone that I dealt with at A&D to be extremely friendly, knowledgeable, and respectful! Great company that I have already referred family to and they have been just as happy!

I was gathering a few estimates last year to replace my 30 year old A/C unit. I had a company from Liberty and Grandview drive out to Greenwood, check my existing system to ensure it was adequately sized for my house and give me estimates. I found A&D's website on a Sunday and filled out their service request/contact form on their site and two business days later, still no call. I called them and asked for an estimate and the guy on the phone asks me for the size of my existing condenser and the square footage of my house (I knew both) and he gave me an estimate over the phone....to me, this was just plain lazy as I live within a mile of their shop. They lost my business for failing to contact me and for not providing me the courteous of a visual inspection of my existing system with the estimate.

Terrible service and customer service. I called to make an appointment after receiving a “reminder card” that I was due for service. I’m not going to lie, I couldn’t remember the company name from whom we had previously received service and contracted with, and took the “reminder card” to be a reminder that this was the company. When I called, I noted that I had received the reminder and was due for service under the contract. From the response I received on the phone, it seemed that the information had been verified and that I did have service through them. The service person came out, and according to my husband, tromped through our house in his muddy shoes, took a 5 minute look around in our basement (we have units in the basement and the attic), and replaced the filter (a chore I do monthly anyway). Then, he asked for payment and my husband explained that we were under a service contract. The service man said to “he’d take it up with billing” and left. I should’ve have disputed the bill that day, but was very pregnant and forgot about it until the paper bill was received a few weeks later. I should have known better and provided a written dispute of the bill, but will play the pregnancy card again. When they called to get payment, I explained that I wanted to disputed the bill, and was told very abruptly that it was going to be sent to collections. I decided it wasn’t worth fighting for the $85 and called back to pay, but I feel extremely cheated. The person could have asked why I wanted to dispute it and try to resolve it, but that’s not how they seem to do business. I have only written 1 other review on here (a 5-star one), but felt very compelled to let people know that I felt like this was a very shady way to do business.

On a bright note, the company that I had actually contracted through (Ideal Heating and Cooling) called me a little after the other appointment to make their fall maintenance trip, and I couldn’t be happier with their service. They confirmed everything by text, wore shoe protectors, checked both the unit in the basement and the attic unit, and followed up with a phone call to see if there was anything else we needed and make sure we were happy with their service. They are an example of how business should be done!

A & D Heating and Cooling installed my AC, furnace, and hot water heater today. I can’t say enough good things about my experience with this company. Dave, along with his installers (Matt and Ely), were courteous, prompt, and professional. In addition, they made certain that I was educated about my new equipment. Thank you, all, for a job well done!

Due to two storm surges/lightening strikes this past summer, we have had to repair our aging air conditioner twice. ROBERT has been our serviceman and has been out several times for diagnostic and repair. I value someone who has good customer service skills, doesn't hard-sell, and educates me on maintenance and choices for replacement/repair while keeping my budget in mind. Robert exceeded my expectations in a service person. While our 19 yr old unit will need replacing soon, he, along with prior A & D service people we've had out for repairs and maintenance, has kept it working safely and efficiently. And bonus-- person who takes the calls, Kathy, was also very helpful and courteous!