All reviews for KC Services

I had a bad washer and they had it repaired within 2hrs of calling so I bought a fridge and I think this is a excellent appliances store and the costumer service was amazing .and I will bring my lawn mower there for a tune up next week .. thank you you for your services highly recommend kc services..

This company is awesome!!! They came out to do some warranty work on my washer and got it done. Dylan (tech) and James (owner) were extremely professional. Highly recommend!!!

Thank you to Jacob for coming out to fix our washing machine he was an awesome repair guy and he was straight forward with everything thanks again for coming out to fix it you did amazing job

Great dryer service repair. Jacob was very knowledgeable and courteous. Would highly recommend.

Jacob was extremely professional and communicative. He even explained to me the process he Wes taking to fix my 2 in 1 combo

We couldn't be more pleased with Jacob's service and professionalism today. He even explained things to my husband as he was working on our stovetop. A+

Despite the negativity surrounding appliance repair and th hassle of warranty repairs etc, the office staff at KC Services made me feel welcome, at ease, and the above and beyond courtesy, communication, knowledge and transparency we received from Jacob the technician made the whole family feel comfortable knowing that our problem was his problem and that they will see the entire process through to completion !!! Thank you all!!

This company repaired my Maytag washer on warranty. Unfortunately 2 months later my washer had another problem. They were excellent at communication and repairs. Jacob was very professional and accurate at diagnosing the problem.

I had a positive experience with Jacob repairing my washing machine. He took his time and explained the process of the repair. He answered all of my questions and was very knowledgeable.

Jacob was phenomenal! He fixed my fridge ice maker efficiently, explained everything, and was super nice and professional from start to finish. Highly recommend!

Jacob was super nice and helpful. Would highly recommend and would definitely go threw them for future repairs. He fixed my dryer and explained exactly what was wrong and how to avoid future repairs.

Jacob was excellent! Perfect communication before arriving. Jacob made sure there was no issues even after leaving. I highly recommend!

Jacob did a fantastic job. He was professional, knowledgeable, polite, friendly and completed the repair in a timely manner. He was able to answer my questions and concerns without any problem.

Jacob was amazing! Very communicative, professional fair and helpful. He fixed our fridge ice maker. Would definitely recommend and use him again!

I had an excellent experience with KC Services in Independence, MO. They did a fantastic job repairing both my washer and dryer. The technician was professional, knowledgeable, and took the time to explain what was wrong and how it was fixed. The work was done efficiently, and everything is running perfectly now. It’s hard to find honest, reliable appliance repair these days, but KC Services definitely delivers. I highly recommend them to anyone needing washer or dryer repair!

Jacob was awesome. He came out to repair our stove top under warranty. Excellent customer service. Happy man who makes the appointment a lot less stressful
Definitely ask for Jacob! Also. If he doesn't know something he will tell you right away and call for answers. Thank you for your honesty and hard work Jacob.

Jake also may go by Jacob was outstanding! He was professional, knowledgeable, and very friendly from start to finish. He arrived on time clearly explained the issue (communication top tier) and repaired my appliance efficiently. It’s obvious he takes pride in his work and truly cares about providing great service. I highly recommend Jake to anyone looking for someone trustworthy for any appliance repairs and would absolutely use him again.

No call no showed 2 times never answer the phone and never return calls wish I could give zero stars

UNTRUSTWORTHY PEOPLE!!!

I wouldn’t even give this place a star! My husband took my tv here last year September and we have not gotten our tv back. We only needed the back lights fixed on it and he tried working on it after 2 months of having it. When trying to work on it, he tried to use a shortcut to fix the lights and ended up breaking the screen and is now saying he’s waiting on a screen replacement to come in. He’s been telling my husband that he’s been waiting on a screen to come in for the past 3 months now. I am under the impression that he is not going to fix our tv now that HE’S BROKEN OUR SCREEN! I will update this whenever or if we get our tv fixed.

OF COURSE THAT WOULD BE YOUR RESPONSE!!! DONT TELL PEOPLE YOU CAN FIX SOMETHING AND THAN SAY YOU CANT!!! OWN UP TO YOUR MISTAKE!!! Thank you for letting me know I can finally pick up my tv AFTER SO LONG!!!

EVERYONE YOU HAVE BEEN WARNED!!! This company is not trustworthy!!!

I wish I could give negative stars.... they were no call no show, 3 times and the first time they actually showed up they were 5 hours later than my original time slot.

My 2 month old Frigidaire refrigerator’s icemaker quit working. Frigidaire gave me a few places to call locally. I set an appointment with these people for 9/17/25 from 8-5. On the 17th at 4:07 pm I left a voicemail that I had not received a call or show from them. At 4:41pm I left the same message since they were supposed to be open til 5:00 pm.
9/18/25 I called and spoke with Michelle who scheduled the appointment. She said the tech came by and I didn’t have a shut off valve so he couldn’t repair it. I told her “he” either is confused or lying because I have a shut off valve and no one came to my address or called. She asked to further investigate and call me back. She called back and said the tech had diagnosed the problem over the phone with me and had to order a part. I asked her what was going on? First one story then another while my icemaker isn’t getting fixed. She gave me an appointment the following Friday from 8-5. I asked to speak to the owner and he was conveniently on another line. I asked her to have him call me. Never received a call from the owner and never saw or heard from a tech. I called Frigidaire, they attempted to contact them at 4:00 pm and got their voicemail. The Frigidaire tech came 9/24/25 11:30 and fixed the problem! I would not give one star if I had a choice.