Ofilio Tree and Lawn Service LLC

I called Ofilio and was told to get in touch with Virginia for scheduling an estimate. So I called Virginia and from the tone of the call it sounded like we were at the outer limits of their area of service. Which was surprising to me as it lists Shawnee on the Ofilio web site as a location they serve. We proceed to schedule the estimate. The day of the estimate Virginia comes out to our house and we take a look at the tree we're wanting to remove and she jots down some notes and tells me the estimate price. As were walking toward the front of the house we start talking and she asks if I'm still in the bidding phase, which I say yes. She then asks what's the lowest bid I've received and I say $600. She then asks are they local? And says well local is always going to be cheapest. And then the next statement floored me. She then says "Please don't ever call me again." and something along the lines of going local is your best bet. I responded by saying you could have just told me I was outside of your service area but she wasn't listening and proceeded to thank me for the opportunity and left. Needless to say I was shocked. The Ofilio web site lists Shawnee (where we live) as one of their service areas. I've had several companies come out for estimates, quite a few of which are listed as KCMO just like Ofilio and not one of them seemed irritated or voiced their irritation of having to drive to Shawnee for an estimate. I'm not sure how KCMO and Shawnee aren't considered local to one another. The reviews I've read say that Ofilio was the one who came out and did the estimates. And maybe when he's swamped he transfers some to Virginia. I'm not sure. I just felt others should know that if they are routed to Virginia for the estimate to be aware that depending on where you live you may have a similar experience.

This is my first review of anything ever. So happy with the service, I just had to say something. We had a large limb blown down in a recent storm, a friend recommended Ofilio. They came out the day after I called and gave me a quote that seemed fair. The day after that, they arrived at 8:00 a.m. and spent two hours removing two large limbs and pruning several large branches that were encroaching on our roof. They took the time to rope off the largest limb so that it wouldn't crush the trampoline below it. When they were done, they moved the furniture off of my patio, and cleaned up all the debris. They also raked most of the back yard and removed all of the small limbs and twigs, most of which were there before trimming began. They also cleaned up all the debris around their truck and chipper-shredder in the street. After they were finished, you couldn't tell they had been there except that the trees now look great. I will use them again.

I could not be more impressed with the service we received from this company - Ofilio and his crew were efficient, professional, and knowledgeable. We will definitely be contacting them again with any future yard maintenance needs! Great value at a great price.