General Contractor reviews in Kirkwood, Missouri
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We worked with Kirkwood Home to do a basement dig out and room addition. Their expertise and attention to detail was crucial to getting this project from permits to the beautiful, peaceful finished space we're using daily today. The staff was responsive, knowledgable, and great to work with through each phase. Highly recommend! We look forward to working with them again on future home projects.
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Not the friendliest when I reached out for a bid.
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Fantastic people to work with and they do beautiful work!
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Experience with Julie's Garden Design: Dedicated, knowledgeable professionals aim to please.
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Bob, Julie, and the entire team is great!
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Have been a client for over 20 years, which speaks for itself. Always creative, helpful and thoughtful in meeting our requests and needs. Very efficient and thorough - great!
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We had a real problem with water in our backyard . We had lost 9 trees due to new water run off. Bob and his team put in 3 drywells. It has solved our problem. We now dried out and awaiting Julie and her team to add 7 new trees :)
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We hired Julie to redesign our front flower beds and add plants in our backyard patio area. We found Julie and staff to be professional and prompt in our requests. Julie did a beautiful design and we love our new front flower beds, and the plantings they did in the backyard. We also hired them to put in a stone path and new beds in the backyard, and this project was completed nicely as well.
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I try to give people and companies the benefit of the doubt as well as get no enjoyment from providing negative feedback, but I feel as though I would be doing a disservice to all of those homeowners looking for a respectable company to come in and perform the necessary services.
While the gentlemen that worked on my house were extremely nice and did a decent job, I will say that working with this company, overall, was not a smooth process. I'm extremely disappointed in the lack of communication, planning and project management with the entire company. Even though I overlooked a small disclosure in the contract about my project being a time/materials only project, meaning my project was going to be billed by the hour so would more than likely change from the implied "final price" estimate that was communicated to me, I was never kept in the loop on where the project stood throughout the 3 days the workers were here. The fact that the project was over-budget is something I was able to get over, but the lack of professional courtesy of managing the project each step of the way and communicating to me on a regular basis is what bothers me the most. This company thought it was ok to drop a bomb on me, at the end of the project, that the project ran 50% over budget and that they would work with me on giving a discount which was minimal.
If they respond to this review they will solely focus on how a door we purchased from HD was not constructed properly which is what drove this project to be over-budget. I can't disagree with the Steve & Son's fiberglass exterior door not being constructed perfectly, but at the end of the day it shouldn't take 2 guys 6+ hours to figure that out. Either return it or deconstruct to figure out the problem. I had to go out of my way to figure out what the hold up was, figure out what our options were and then instruct them on which solution to take so that the work could go on seeing as though a huge snow storm was coming in and my preference would be to not have a huge void in my house with plastic liner being the only barrier. I was also told that it took extra time to install interior doors seeing as though our 100-year old house was not plumb or level. Of course it's not. Welcome to Kirkwood! I specifically called that out when Tim did the initial bid and he was also the project manager. For a company that is based in Kirkwood and the owner lives in the area, from what I was told, you would think this would be a no-brainer and that this company would have plenty of experience with working on older homes to the point where they aren't giving excuses about my house being the issue for all of their project miscalcs.
Truly disappointed in this company, and hope they can learn from all of the unfortunate events of this experience to the point where future clients don't suffer what I had to go through. -
Jeff Kirsch and team truly made my bathroom renovation a pleasant and enjoyable experience! Always on time, polite, clean, and conscientious - they even helped me save money when possible without cutting corners on quality. Highly recommend them and LOVE my new bathroom!
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My experience was incredible. Julie and Bob listened to what we wanted, made great suggestions and our project completely exceeded our expectations. We are in love with our front yard, new porch and back entertainment area. It was worth every penny to come home to a yard that blows me away. Working with Julie and Bob and ALL their staff was a great experience. Our project was prioritized and on time. Can't say enough good things.
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I used Kirkwood Home and Landscaping to build a small retaining wall and garden bed. I selected them to do the project because they could build the wall and also modify the irrigation system to irrigate the garden. We travel and keeping potted plants healthy during our absence has been problematic. I had a design in mind when I was requesting bids. Bob made a design change that was much better than mine. The crew were polite and professional and the quality of the work was very good. That being said; to avoid any misunderstandings, I advise AGAINST using a "Time and Material" agreement for any project.
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My backyard used to be baron and boring. Kirkwood Home and landscaping came and transformed it into an oasis. The level of professionalism and expertise was refreshing. The design ideas from Hardscape to soft scape were spot on. They listen to me and what I wanted and made it very special. From the workers that came in the hundred degree weather with their great attitude to the office and owners. This has been one of the best experiences I’ve had working with the company. I highly recommend this company.
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If you want great professional service, look no further..we look forward to working with you again soon! Thanks!
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Very professional, prompt and high quality work! EXTREMELY reliable. Highly recommend and will be using him again!
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Spotwood performed a great renovation on my house. Outstanding service and communication. Very reasonable pricing, too!
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Lawson is a true craftsman. Professional and cheerfully friendly. Coordinates with you if there needs to be a change in the original plan.
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Lawson and team are phenomenal. If you are looking for a contractor that is trustworthy, talented and on time, this is the company to use!
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It has been a pleasure working with Lawson! Fast and high quality work! We would highly recommend him and his crew!
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Highly recommend Spotwood Construction! They did great work repairing water damage (drywall, trim, paint & flooring). They are responsive, timely, courteous, and respectful of your home.
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I had a gym built out and he was fantastic. On time, responsive, and quality work. Showed up on time everyday and was quiet, clean and professional. The work and the price was right too. Given all of this I will definitely recommend to friends and will use him again.