All reviews for Current Solutions Electric

I hired the company to replace two canister lights in the 10' ceiling of a covered front porch with ceiling fans purchased from Amazon. The worked required installing after-market supports to suspend the ceiling fans and assembling and installing the fans themselves. There was no electrical work required. I used the online form on the website to request an estimate over the weekend and received a response first thing Monday morning. During the intial call we discussed the work I wanted done and confirmed an appointment that Friday. There were earlier options but I hadn't ordered the fans yet and need a few days for them to ship. Communication was good throughout the process by e-mail and text message. On the day of the appointment, Eric, the electrician, contacted me in advanced and arrived within the estimated timeframe. Eric was courtesous, knowledgable, friendly, and professional. He gave me an estimate right away and set to work immediately after signing the work order. He did an outstanding job overall. After the work concluded, the owner of the company sent a courtesy e-mail to call him directly if I wasn't satisfied with the work.

Great overall experience. Current Solutions has caring and thorough customer service that is hard to find today. Darryl who took my call and arranged the appointment was great and quickly got an answer to my questions. Tim the electrician was professional, and pleasant and took time to explain things to my husband and I and even gave my husband some advice to save us money. I’ll be coming back to Current Solutions and would recommend them. High quality work, fair price, and good customer service.

Tim arrived on time. He read the inspector report thoroughly and detailed the options and following steps. We choose the most complete option and have no regrets. He thoroughly checked every single outlet after replacing four breakers at the main distribution panel. He walked me through every detail of the job. I couldn’t dream for better service. A professional that has years of experience. With a very competitive costs.

They were very nice and proficient while troubleshooting but all they did was flip a breaker to fix the issue. I thought the $400 charge was excessive.

Timely service got in same day plus showed up on time the technician were knowledgeable and friendly. I’d would have given 5 stars but was hoping for a little less in cost. We will use cse again

The two that came were very nice and professional. There were several things asked to look at. The ring bell was said it was working properly and no other checks, not confident about that..I googled it later and sounds like there is likely a wiring issue since I don't have it linked to my old doorbell. Should have requested the wires be checked anyway. I thought i was supposed to get a 15 pt inspection not sure that happened after confirming work quote to waive visit fee. The garage door opener fixed with wire reconnect, good catch. I know the panelwas said to be OK. They offered to upgrade the outlets on bathrooms which I agreed. The total was over 600 and not a ton of labor. Would not reconsider hiring again based on price but I didn't get other quotes for this so it may have been in line with other companies.

Electrician Tim arrived on time. When I scheduled the appointment I was informed of a $89 trip fee and if I chose to have the repair it would be applied to the repair cost. When the Electrician arrived he explained the $89 trip fee, and then proceeded to tell me there was a $ 489 diagnostic charge which i was not informed of when scheduling the appointment. I then asked if that would be applied to the repair if I chose to have the repair completed and was told no. This company has a 5 star rating and I am not sure if everyone is being told and things explained the same way. I am a little confused by such an outrageous diagnostic fee. If you are choosing to do business with the company, do your due diligence and get all your questions answered and know what you are getting for your money. Get this in writing. The electrician never even bothered to look at the breaker box. This would have cost me approximately $578 just to have someone tell me what the problem was. He could have at least looked to exam first. This might have been a 30 minute repair. How do you get a 5 star rating charging such outrageous fees.

Update:
Had another electrician come out was literally a 5 minute fix, 2 other breakers were off that we had not checked. The electrician didn't want to even charge a trip fee.

$625 ish quoted to replace 1 single GFCI bathroom outlet.
Me - “do you stand by your price of $625 to replace a single bathroom outlet?”
Owner Ian Chamber- “yes”

I cannot remember the exact amount. As I was flabbergasted.
$89 call out service fee.
Once in my house the technician said it would be a $423.50 charge to tell me what’s wrong with a single bathroom outlet. So instead being out $89 went ahead. No mention of this charge in the 10 min on the phone booking, and describing my problem.
Hoping the fix would be included in the already $423.50 charge. Nope an extra 200ish for a replacement outlet.

The diagnosis charge was to tell me the outlet was corroded at the ground and recommended replacement. The $423.50 did include a 15 point diagnostic.

Upon the hearing the $625 number I told the technician to not continue. And would go elsewhere. I called the company being out $423.50. Spoke to Ian the owner after a short discussion, I asked the owner- “do you stand by your price of $625 to replace a single bathroom outlet?”
Ian- “yes”

Ian did send the technician back out to replace the outlet for no additional charge beyond the $423.50. As he said- “don’t want you to have nothing out of this”.

But writing this to warn others. Because I feel confused and taken advantage with predatory pricing. Confused how this company has so many reviews.

Now sitting here with a $423.50 bathroom outlet.. and a wish that I would’ve just eaten the $89 service fee.

My tenant mentioned the technician was professional.