Reviews of local pros in Lee's Summit, Missouri
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I really appreciated Justin's advice and professionalism. I think he went above and beyond expectations in his repairs and explanations of what was needed. The repair price was less than what I would have expected. I have, and will, continue to recommend Royal Door to friends and neighbors.
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They were easy to deal with and did great work. The job called for 4 overhead doors of various sizes to be installed including a 28’x14’ door. Everything works just as it should. Justin, Mike and their team were friendly and had good communication. This was our first experience with them and we have already discussed more work upcoming.
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Josh was very knowledgeable and seem to get some things adjusted to my prior organization had not done a good job adjusting. Service was timely. Communication communications was good. I would like to see Josh be a little more careful with grease on his hands. I was concerned that I was getting grease on the door openers and handles.
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From the first phone call to schedule, Julie was so kind and helpful! Justin, our technician, was amazing! He was kind, honest, and efficient. He went out of his way to take care of all of our concerns regarding our garage door repairs! After deciding not to use the company that originally installed our doors(for certain reasons), Royal exceeded our expectations and I can’t recommend them enough!
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Jaccob was extraordinarily professional! He installed new springs for our old wood door & explained what was being done. He also quoted a price to install 2 new doors, upon our request, & he didn't pressure any sales. We were pleasantly surprised at the affordable price of our spring replacement & a cost for new doors! This is a very good company & we highly recommend them to anyone. We will continue to do business w/Royal Door.
Becky & Paul McGovern
I must add a further review.....Josh & Tay installed 2 doors for us last week. These two young men were excellent! The job resulted in a longer install due to more obstacles regarding placement of some materials. Both worked non-stop for 8 hrs, providing us with beautiful doors. They were extremely professional, polite & open to any & all questions.
Mike was helpful with advice on a new door opener system. He presented the fire hazard our old one presented & gave a thorough explanation. We appreciated his honesty!
Cam installed a new opener system yesterday. Wow!, very efficient with installation & extremely patient & instructive on the app installation!
All the crews were good at clean up! We were so impressed & satisfied with everything that was done! If there were more than 5 stars for review, I would give it!
Pricing, clean up, efficiency & professionalism were all tops! I will definitely spread recommendations for Royal Door! Thank you!
Becky & Paul McGovern -
Have used RD for several years; always great service and a fair price. They make sure everything is done correctly.
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We had a very positive experience with Royal Door. Everyone we worked with was great, the install went super smooth and our new garage doors are beautiful!
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Josh Bennett helped us with a garage install and came back the same day when I accidentally messed up the limits and it wouldn’t close 🫢 He is very polite and did a great job. He was quick and efficient. He made sure we knew everything about our unit and that we had no questions. We are very happy with our service.
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Josh Bennett was extremely polite, knowledgeable, and professional. He arrived on time, quickly diagnosed the issue, explained the options available, and then promptly got it fixed! Office staff was also very polite and helpful when calling to make an appointment.
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Royal identified the door that I needed quickly, and had it installed within two days of me placing the order. The installation went smoothly and the door works great. Highly recommend.
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Justin came out to give quote on new garage doors. He listened, shared his expertise and offered multiple options with the quote. He explained what to expect and offered more help and support with the selection of new doors. Julie was very helpful in the selection of the new doors with options and any new changes that I wanted. Took the time to really help with process and providing clarity with visual mock up too. All of the support from beginning to the installation made this a great experience and love the new doors and openers! I would highly recommend them to any looking for new garage doors.
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Easter weekend my garage was ran into, and RD came out right away to remove the old door so that it could be boarded up. Door arrived in just a couple weeks and was immediately installed as soon as it arrived. The installers were polite, knowledgeable, and patient while teaching me how to program and use the new opening system. Actually, the demos guys were great, and the owner was super responsive, honest, and a genuinely nice guy. He helped me find a construction team to help with the rebuild while the door was on order. Julie in the office was awesome, she was sympathetic to the problem, calm, and attentive. 10/10!!!
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The service was great. After calling and arriving promptly Justin did a free inspection and then explained all the options and repair costs before proceeding with the job as presented.
Our garage door is working much better. Thank you.
Dan O’Neill -
The owner came and did our estimate, and was very personable and knowledgeable. He provided three different quotes: basic, better, and best. He was very transparent about what was on each quote, and made it clear there was no obligation to choose higher-priced quotes and to decide based on our needs and comfort. Once we chose and signed off on the plan we were most comfortable with, they scheduled us immediately and came out 4 days later. The repairs are exactly what was discussed, including a couple small complimentary fixes (like moving our garage buttons down to a better spot). He was on time and courteous, and charged us exactly what was quoted. We will definitely schedule with them again for any further issues/ maintenance on our garage!
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Josh B. did a great job fixing our garage door! He was on time, knowledgeable and very professional. He had our issue fixed very quickly! Great job and I would highly recommend Royal Door.
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Josh Bennett at Royal Door was absolutely amazing. He answered all of my questions thoroughly and made the entire process quick and seamless. I really appreciated how responsive and knowledgeable he was. I’m so grateful for the excellent service and would highly recommend him to anyone needing assistance.
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I Recommend ROYAL DOOR completely!
Several years ago I started having issues with our old garage door. I found Royal Door from a Home Design publication and called them. The owner of the company was out the same day!
He quickly saw the problem and repaired it. He explained that the repair he did was a simple adjustment and told me that our door should last a few more years.
He could have told us anything else and started trying to put the pressure on! Instead, he placed their Royal Door sticker below the garage button on my wall. I handed him my credit card, rather tried to, he teplied there is no charge! He asked us to call them when we needed to replace it!
When Royal Door of KC came to talk to us I saw that he looked familiar but I knew he could not be the young man from years ago! He said that he was his Father!
Beautiful door and superb Service!
were so kind and professional! Josh & Ashton reached out to shake my hand!😊
The clean up after the installation was excellent!
LOVE OUR DOOR!
Carol & Case -
I see why Royal Door has so many 5 star reviews. I had a garage door installed by one of their technicians named Ashton. He was extremely polite and demonstrated excellent customer service. For me, good customer service is very important when choosing a business that I want to work with. Not only was the job done flawlessly but timely and with a smile. Hats off to Ashton and the team at Royal Door!
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Great job on our new doors by the royal door team! They are very responsive and have great customer service. They were able to get our doors ordered and in 5 weeks which was significantly quicker than competitors. Our install technician Josh Bennett did an outstanding job was timely and professional. Thank you Royal Door!
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Royal Door came out to install a single, 16 foot garage door. They were very prompt and answered any questions I had. Tay was our main installer. He was very polite and respectful. He helped us pair the door opener with our car and helped us add this door to the app we already had installed on y phone. He never made me feel I was keeping him from being somewhere else.
I highly recommend Royal Door for any garage door problems you might encounter. -
Always a good experience with them. They have done multiple installs for me, my neighbors and now my business. Professional and done right the first time. Justin and Josh were great and friendly. Good job again!!