Flooring reviews in Springfield, Missouri

A neighbor had recommended Personal Touch Carpet Care. They cleaned our entire carpet and bathroom tile and did a terrific job. Efficient, explained the process and offered suggestions for keeping it clean for the future. Will definitely use the again in the future. Highly recommend.

Craig was professional and easy to work with. Our cleaning was scheduled quickly. When the crew arrived, Brandon and Charles did an amazing job. The carpet and sectional sofa look and smell amazing! I cannot recommend this company enough.

They supplied and installed new carpet for me. They made time for me and installed it very quickly. Everyone that I spoke to was pleasant, they are good people. I will use them again the next time I have flooring needs.

I adore this company I have used them for years, they always provide professional,efficient, detailed service. They have always been very flexible with scheduling and getting to you within 24- 48hrs . Gary has very Best employees that are extremely kind extremely hard working !! Thank you guys for ALWAYS providing me and my family with EXTRAORDINARY service. They
are apart of our family. We appreciate each of you

I rarely leave reviews but couldn’t pass the chance to RAVE about how incredible this company is! They cleaned our carpets, repaired a portion that was significantly stained, and removed ALL pet smell that was left from the previous owners. They also took the time to explain everything to us to ensure the longevity of the carpet and wood floors. I am truly in awe of the work done by these guys! Not to mention they were extremely professional, punctual and friendly! Extremely grateful for this company and can’t wait to do business with them again!

I cannot say enough what a great job they did today on my carpets. I researched for quite a bit to see where I could get the most reasonably priced carpet cleaning but also ensuring that it is done well. They asked if I had pets and did a special service for my puppy and the effects he has had on our carpets. They were quick, polite, informative, and overall a great company!

I cannot recommend them enough!

Personal Touch was very pleasant to work with. High recommended. We needed to replace our floors after moving into a home. They were easily accessible, punctual, understanding, and patient with us. Personal Touch did excellent work exactly when they said they would. They have our business next time!

Outstanding service. Best prices and service. Easily and quickly accommodated our schedule to arrange both estimate and service. They went above and beyond what they were required to do ... stayed later in the evening to ensure the job was done correctly. They are very committed to their profession. For example when cleaning the carpets in our church fellowship hall, they even moved and put back all the chairs and tables for us. Amazing!! Highly recommend!

Installed vinyl plank flooring in my Kitchen, Dining and Laundry Rooms. Excellent price, installation and results. Highly recommended!

I hired Personal Touch Carpet & Flooring to stretch and clean carpeting in my mom's house. The services was excellent, and they made the carpet look great! I'd definitely hire them again.

Personal Touch just finished up a job for our high school. They were able to clean up some tile floors and wax the floors. We are very happy with the job and the professionalism from this company-from the bid to the end of the job!

I got a referral to Personal Touch Carpet & Flooring for carpet cleaning. Our carpet is a very light color. I had it cleaned a year ago by another company, and it was time for its annual cleaning.

There were a couple rooms with "wear traffic" that both the technician and I doubted would look too much better. The technician was VERY conscientious and worked very hard on both of these areas. To his surprise and mine, the carpet looked AMAZING!

The technician arrived early! He worked very hard to make me happy. He was very polite and fast.

Since I had a fireplace company coming in after him to service 2 fireplaces, he even left several pairs of shoe covers for them to wear when walking on my carpet.

The price....phenomenal! Will definitely be calling on them October 2025 for a refresh.

After torrential rains our pump went out with our electricity. As the hours went on we watched our basement, including our children's rooms, fill up with water. We spent a couple of days trying to fix it on our own. Big mistake! Thankfully, Paul and Shawn, came to the house the next morning and immediately got after it. They came in with a plan and knew exactly what to do. Their professionalism and knowledge was impressive. I hope this never happens again but if it did, I would certainly be calling them! Thanks guys, you are absolutely amazing!

Two separate services: 1) I had a patch of carpet repaired by Anthony, and I can't tell the difference from the rest of the carpet. Great job! 2) John mentioned that they also clean carpets, so I decided to give them a shot. Paul and Shawn came freshened up five rooms and some stairs. The carpets were relatively clean before, but I could tell they were improved, especially the high-traffic areas. Thanks!

Personal Touch has helped me with two different flooring jobs and I couldn’t be more pleased. Because of their fair pricing, high quality work and professionalism I’m much more motivated to make more flooring improvements in my home! 5 stars for sure!

We recently hired Personal Touch Carpet & Flooring to clean the carpets at our church, and they did an absolutely outstanding job!

From start to finish, Brian, Paul and Shawn were professional, courteous, and incredibly thorough. The carpets hadn’t been deep cleaned in quite some time, but they now look nearly brand new. High-traffic areas that were heavily stained are spotless, and the whole building smells fresh and clean.

Their team worked efficiently and respectfully within our space, and even accommodated our schedule to avoid disrupting any church activities. It’s clear they take pride in their work, and it really shows in the results.

We’re truly grateful for their excellent service and will absolutely be calling them again in the future. Highly recommend!