HVAC reviews in St Charles, Missouri
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Excellent Service !!
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Thanks for the service!
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Steve does excellent work
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Worst customer service, bar none when I called.
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Great service and friendly people.
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Always very pleasant and professional.
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Very fair, down to earth, gave me options
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I have used them for years, and there is nobody better!
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Jonathan was very helpful, quick and easy fix!
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Great service, great technicians
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Good service, very professional. Thank you
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Fast reliable service
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The people at Leiber are great. Very attentive and knowledgeable. Highly recommend.
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This is an excellent trustworthy company. Josh does an outstanding job.
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Basic small business (no dedicated phone staff so expect to leave messages) but he is great once on site. Knows his stuff and didn't try to overcharge.
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I had changed out the condenser hose but the furnace was still leaking water. And friend recommended these guys so I called to schedule them to come out. No he asked me some questions told me what to do and I was able to fix it myself. Thanks Audrey, you guys are great.
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HVAC purchased from Leiber by previous owner in 2012. No longer working. Warranty until 2022. Called Leiber, they said they no longer service our area. Told them about warranty, so they agreed to come out several days later. Mr. Leiber's son came out on Monday. Got the unit up and running. Charged a $95 service call fee because it appeared the problem was not with the system (mud dobber nest blocking outside vent). Said if we ran into more troubles, they would come out again, no charge, as a courtesy. Next morning it wasn't working again. Called and left message. Call returned and appointment set up for Friday at 1pm. At 10:30am Friday Mr. Leiber calls and tells me that they no longer service our area and would not be making their appointment today. After I took the day off, 2.5 hours before their scheduled arive time. On a Friday. So now, my warrantied system installed by them will not be serviced by them!?!?! And another week gone by with NO HEAT for no reasonable excuse. No refund offered. No apologies. Just, "I figured you'd be upset." REALLY????? One thing is for sure....my oven is SUPER CLEAN by just trying to generate some heat in our house. My family is freezing. If I could leave 0 starts, I would. Absolute worst customer service ever. I'm stunned.
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Serviceman arrived one hour after we called! Explained what was going on. Very knowledgeable, fast, trustworthy. Great family business. Been around a long time and has a good reputation of honesty and integrity.
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Like another reviewer. I purchased a home in 2015 with a system that had been installed by Lieber heating and Air Conditioning. After a few months in the home the system started acting up called for service. Lieber came out stated that it was the thermostat which I was not in agreement with, but I was not an expert so he installed the thermostat and left. Less than two days later the system was doing the same intermittent shutting off called the company back to set up another visit , Lieber came out and diagnosed the problem as needing a board for the furnace as well as a blower motor. It was at that time that the owner, Mr. Lieber stated that the warranty was not valid because the home was previously rental property before we purchased it. The warranty paperwork showed the warranty was good for an additional five years and they refused to honor the warranty. Very unprofessional. Would never do business nor would never recommend them to anyone. Sounds as though this is a typical take your money and then not honor warrantie. Buyer beware!
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Amazing job of installing new AC and Heating unit. Came out the day it stopped working and filled with Freon to get us through the night. Came back the next day at 8:30am and had everything replaced and running by noon. Super friendly and professional family run business, highly recommend.
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Great service, great tech !
If you need a trustworthy, honest, reliable and extremely knowledgeable HVAC provider, Leiber Heating & Air Conditioning
is the best.