Contractor reviews in St. Louis, Missouri

I’ve worked with them for almost a year. Their prices are amazing , best communication I’ve ever had.

Absolutely fantastic! Highly recommend! Thank you for keeping us cool in this heat!

Do not use this company for deck repair purposes. This company has been out to fix the deck 3 times in a handful of days for rotten boards. An elderly couple was sent out to do the repairs. Which is not normally an issue, but its over 90 degrees outside consistently and was a major concern for us. At first we didn't have any problems.

We noticed that the rotten boards around our patio door were not replaced but wood filler was used to "strengthen them" Within a days time the wood filler had already deteriorated making a mess of our deck. When called back out we explained the issue and they assured us is would be resolved. They replaced the boards around the patio door with improperly sized boards, leaving a 1- 1.5 in gap between the joint/board supporting the patio door and the next board, which was not there before. When brought to their attention instead of getting the correct sized boards installed. Cheap door thresholds were installed to hide the hole.

Instead of taking the necessary steps to fix everything right the first time. Steps were taken to cut corners. They will do everything in their power to band-aid a situation instead of fixing the situation.

Great people and the service was perfect

Great company, they are a company that delivers on their promises.

Good stuff

Very helpful and friendly

Home Depot usually has good service. Not the best service at this location.

The men they have doing calls are awful! The guy was very rude and not professional at all! Would NOT recommend!!

Im done with Home Depot. Worst Customer Service Ive ever had. These idiots messed up a diswasher installation and refused to fix it. Im sick of the run around on the phone. Ill be taking home depot to small claims court.

Everything went so smoothly. It was fine for my needs.

DO not order their carpet installation. Their employee in flooring somehow charged my credit card but didn't put my color floor in so a day before the install I got a call stating they don't have anything to install. So now I get to wait another month on the floors and not even offering a discount or any rushed delivery. Absolutely no help whatsoever.

Great customer service

Everyone was very helpful. Not just standing around looking at you wondering. Giid job guys keep it up.

They really need to get better vendors, I e bern been waiting 3 weeks for an answer for even I could get work started. I had to get someone off of Angie's list to do the work

I am working overseas in Iraq as a contractor for the military. I have a roommate that is living in my basement of my house, which is 113 years old. She was concerned about the original door having a gap, as was I. I told her to get a new door ordered. She went there and made arrangements to have them come out and install the door. As I write this, it has been over 2 months since this project was PAID FOR!! They wanted it all up front! They told her two weeks initially. After a month, they finally said the door was done, and would be installed. The installer put the door up, and left to come back with the screen door (that didn't fit, but he measured for previously). Long story short, water was coming in under the door during latest rain. The glue was washing out. He put 3 3 1/2" screws on ONE SIDE of the frame, and EXPANDING FOAM on the other...that's it! Concrete was ordered when this project was billed and paid for, but it was not installed..where is it? I paid for it?? Then after repeated inquiries and complaints, the guy shows back up TODAY (4/12/17) and is just wanting to put the trim up and put the screen door on! He said "I can put concrete under the door, but didn't bring any with me"???? Local store has NOT been helpful, saying it wasn't THEIR issue! We have a call into corporate, and with the BBB. I totally am thinking this guy tried to pull a fast one on a woman, while I was over here in Iraq. If I could, I'd jump on a plane right now! The store has been horrible to deal with this, and so far corporate is not being responsive.

Great food

This has been the worst purchase experience I have ever had. I purchased the Bosch dishwasher almost a month ago AND STILL do not have the correct product, correctly installed in my home. FOUR delivery teams have been to my home. The first team didn't know what they were doing, but lied to us and said it could not be installed, even though we had an old dishwasher that was installed by Home Depot.
Second team had no idea what they were doing, but tried to install it anyway and could not have done worse. They left without it having power. They said it was defective, but "installed" it anyway. The dishwasher was crooked every way possible and was completely unusable. Third team comes out and they know what they are doing. They are apologizing profusely because the second team did such a poor job that they severed the power cord of the new appliance. So they get it installed, but now we have a new dishwasher with a "make work" power cord. I look at the new dishwasher that night and it is missing the top rack of the dishwasher. It is supposed to be a 3 rack dishwasher and it only has 2. So l contact customer service, which by the way is not Home Depot customer service, it's Home Depot delivery team customer service, which is awful. It took 3 phone calls and 2 hours to get a Supervisor on the phone. That Supervisor tried every tactic possible to not help me. First stated that nothing could be done because the installation had occurred more than 48 hours prior even though it had no electricity to it until 24 hours prior. Then when I bring up the missing parts, they claimed it was my fault and stated that I would have to track down the second team for the missina parts. Finally, after threatening to make a claim with the BBB and the Attorney General, they did agree to replace the dishwasher with a new one. So the 4th team is scheduled to end this nightmare. I called Home Depot delivery customer service to request that we have a team that knows what they are doing and can swap the dishwashers. The 4th team arrives AND they straight up say they don't know how to install OR remove a dishwasher. SO NOW, I have a damaged dishwasher missing parts with a make shift power cord, which by the way is a fire hazard, and another dishwasher in my garage in a box waiting to installed. I call Home Depot delivery customer service and they cannot send out a 5th team until March 14th. Unbelievable!