All reviews for 1 Source Heating and Cooling, LLC

Had a great experience with this company. Great to talk to on the phone, Chris showed up when they said he would, and he fixed the problem - very nicely giving me more information to prevent the problem happening again. I did it through my home warranty company, so I can't speak to the price.

Great service

Very professional and fit us in a day sooner than originally scheduled!

Great group of people. Installed my new AC unit within a couple hours.

They came out and got the job done great customer service I will recommend all my friends and family thank you 1 Source 🤗

1 Source Heating and Cooling provided excellent, expeditious service. They came out triage the problem and ordered parts needed for resolution. Keeping me in the loop the whole time. I would definitely recommend.

The two technicians that came out were very informative professionals, that was also well experienced fixed the issue I was having in my home… very sweet ladies that work in the office they fit me in on the schedule and got me going. Highly recommend for hvac service

This is one of the best HVAC companies I have worked with thus far. Very professional and courteous. They took the time to make sure I was comfortable with what was going on by answering all of my questions and was very knowledgeable. Would definitely recommend.

The 1 Source team goes above and beyond! Every individual that I communicated with was courteous and knowledgeable. I highly recommend using them for all of your HVAC needs. I will definitely be a returning customer!

The technician was friendly, knowledgeable about his job and gave me really good advice! Thank you for your help One Source!

This was by far the easiest, most thorough, & fastest experience with a Contractor of ANY kind. My AC was out for 12 days prior to contacting 1 Source. As soon as the part I needed was found, in 1 day, I was immediately added to their schedule for repair the same day!

This team is thoughtful respectful and kind. They came in did the work at the same time they were attentive and polite. A previous company had given me a hard time so 1 Source had to clean up their work. There whole team was great. Also, special kudos to Kisha as I talked with her a few times. PS 1 Source completing the job was a God sent because the temperature was a record highs and my sick mother lives with me. I can’t thank them enough

The tech Chris was great . On time, very patient and knowledgeable. He was not able to repair my ac on the spot becase my compressor had completely died. He explained to me what all it would take to replace it. Kisha in the office provided regular updates on the process and the unit was replaced within days. I can't thank them all enough for making this process easy for me.

I called them to replace my furnace flue pipes. I got several estimates and they were the most reasonable. Very professional, knowledgeable, and on time! I will definitely use them again for all my HVAC needs.

1 Source Heating and Cooling did an amazing job at my home. Everyone from the office to the technicians gave great customer service. Everyone was professional and they went above and beyond to restore heat to my home during one of the coldest weeks this winter, so far. I would recommend this company to everyone who needs service to their HVAC system.

Kudos to 1 Source Heating and Cooling!!! Hat's off to Chris for your promptness and knowledge of repairing my cooling system. He had my system up and running within 15 minutes and I'm now covered up with a blanket! Being that I'm a 50 plus years worker in many aspects of Customer Service, I appreciate Ms. Jada! I love your professional, kind, respectful and friendly voice. Great customer service and communication on confirmation of my appointment and Tec arriving shortly. Thank You Both Soo Much!

They were great fast on and easy had the whole system replaced and they got it done in under 3 hours highly recommend!!!

Earlier this year (June 2022) we were assigned 1Source as our technicians to address our cooling issues. 1Source was actually the 2nd company sent to us by our warranty company. They are absolutely phenomenal.
1. They did a full troubleshooting of our cooling system before replacing. We got a new A/C unit. When we still had issues with cooling, Chris (The owner & Technician), was able to assess that the issue was then the furnace.
2. Chris came back with a Partner (didn't catch his name) and they quickly installed a new furnace and return vents...all while educating me on different techniques and reasons for their need to be done.
3. Winter weather came, and we started having issues with thermostat not reaching target temp. We reached out to the warranty company and they sent us someone else. "Someone else" wanted to install a flue going outside the basement wall in order to get more "airflow/pressure" for the furnace via a code that the device was giving out. I called 1Source because I just knew 400 dollars for another hole in my house was not the answer. Chris showed up and immediately began do awesome troubleshooting. He agreed with the code but knew that the issue was more internal dealing water flow/air flow. He came up with a plan to install a piece that would allow the water to drain/condensate more efficiently. This fix was only 45 extra bucks.
4. During the periods leading up to get the repairs done and settling dates/times Keisha and Chris were by far the most helpful, flexible and honest people to work with. My family truly appreciates the patience and professionality that 1Source gives to it's customers.
5. Chris I hope you see this, and you know that as happy I am to see you, I hope to not see you until its maintenance time!

Chris came and fixed our A/C issue then suggested how to keep our aging system going. I had had another company tell me I needed to replace the whole unit and it was leaking refrigerant. He tightened a valve and said it was all good. 1 Source's price for topping up the refrigerant was less than half what the other company was offering. I would highly recommend him and this company to do all your HVAC work. They are competent and fair.

Had a home warranty issue and 1 Source came out assessed the issue. Completed the work and there was a slight drip after the repairs. Today a tech came out and fixed the drip. With the quick fix my prior 4.5 stars is now a 5 star review!

I really do appreciate the front end dispatcher (Keisha I hope that’s how she spells it), Chris a tech who has been out a few times over the years as well as Van and Marquis (I hope that’s how he spells his name) the last two techs who came out recently.

Thank you 1 Source.

Great experience. My AC went out 3 days before I had an out of the country vacation planned. When i called they set up an appointment the next day. Technician came out early and had to battle the rain but still managed to replace a part. Was extremely nice and helpful.