All reviews for Able Rooter

I had the start of a sewer backup into my basement and called Able Rooter on a Sunday afternoon. Thom answered the phone promptly and arranged to be on site within an hour. He and Mike jetted out my sewer lateral, explaining every step and showing me the results by borescope. There's no way snaking the drain would have given the same result. Given that I had two guys and a purpose-built truck on site to perform the work almost immediately, the price was extremely reasonable and I would do the exact same thing if I ever have another issue.

I called Able Rooter in a desperate situation on behalf of a tenant. Main line was clogged and R-R had already been out and couldn't solve the problem. Not only did R-R misdiagnose the issue and quote a spot dig starting at $6800, they didn't even try the outside drain access. It needed hydro jetting and R-R didn't even think of that as an option.

Able Rooter knew exactly what to do and was able to show up in less than 24hrs, fixed the problem for less that 10% of the cost R-R quoted to even diagnose it, and it only took them 15 minutes. They're professional, helpful, nice, and knowledgeable. 11/10 will use and recommend Able Rooter again. Thanks Tom!

Reviews have not been wrong. I had a clogged feed to my septic system and described the problem. TOM was honest and forthright and said that based on what I had already done that he would recommend a different approach and gave me the name of a plumber that better suited my needs at this time.
I'm in the service business and from TOM's demeanor I have put him on my RECOMMEND list. You won't go wrong with Tom's service. Tom recommended Archway Sewer Service. They came out first thing next day and did an outstanding job. Couldn't have asked for better service. Completely thorough, professional and ensured job was done right.

Ok...no one wants their sewer backed up into their basement...but that is where I was. Unable to even use the toilet at my house, Tom came to the rescue. He was able to come out the next morning...actually could have come out the same day...but I wasn't able to manage that. He hydro jetted some massive tree roots out of my pipes and everything is working great now!
Tom is super nice and beyond professional. I couldn't be happier with their service today. His communication with me was amazing, service you just don't get anymore. I couldn't be happier! Thanks Tom!

I had a clogged basement drain which could not be cleared by snaking. It was suggested I get Hydro-Jet service. After reading the reviews on Yelp, I chose Able Rooter. They quoted me three prices. $375.00 to clear with a snake, $650.00 to Hydro-Jet the clogged line and $750.00 if it was the main line. I thought a bit pricy but you get what you pay for.

Tom was there in 1.5 hours. Immediately said it was a main line obstruction as there was sewage that I could not tell until he showed me the toilet paper. He set-up the Hydro-Jet equipment and cleared the main line in 30 seconds. He then used his line camera to make sure the line was clear, cleaned-up the mess in the basement and left. Within 45 minutes he was gone.

I understand $750.00 is pricy but I got serviced in 45 minutes. It's like the guy that went to fix a million dollar machine, saw the problem, tapped the machine with his hammer and it was fixed. He charged $25,000. They asked about the price. He explained the hammer was $5.00, the labor was $50.00 and the knowledge what to do was $24,950. Same here. Friendly, fast and got the job done. Use them, you won't be sorry.

Called Able Rooter after the holiday weekend for a sewer backup. Tom answered promptly at 8am and was at the house by noon. He and Mike were both polite and knowledgeable. They not only explained but also showed me the problem. After the repair, Tom explained what my next steps should be in terms of preventative maintenance. Highly recommended.

Unfortunately I experienced a sewer backup in a four family building that required immediate attention. I had used Able Rooter before on a different service and recalled the pleasant experience.

For this episode, I was seeking the hydro jet cleaning and camera inspection in order to evaluate my options.

Able Rooter meet me at the location and worked swiftly. The camera inspection put my fears to rest about the condition of the lateral sewer line and the hydro jet cleared and cleaned the lateral sewer line.

These guys were pleasant, appeared in clean uniforms, had clean updated equipment, and were on time!

We used Able Rooter 6 years ago when we had a backed up sink and drain in the basement. We were so impressed with Tom's service we knew we would use him again if a problem should arise. A few days ago there was a foul odor coming from our basement sink, he came the next day, and took care of the problem. He actually snaked out the sink drain a good 70-80' and cleaned it out thoroughly. In addition, he made sure the basement floor drain was is good working order. He is professional, explains everything so well, and is also so friendly to work with. We really trust him and will continue to use him in the future for our plumbing needs. (We actually like him more than any other plumber we have used over the past 35 years)

Thank God for Daniel who came out after a long day to rescue us from a backed up basement sewer. He worked quickly and was just a really nice guy.

Tom of Able Rooter responded quickly to my request for service one evening, setting up an appointment the following morning. He texted his ETA and was on time. Tom and crew used appropriate COVID prevention measures (masks, distance, no contact). They solved my drain problem and gave me advice on how to avoid the issue in the future. Highly recommend.

Able Rooter is the best! Quick response.On time..Up front pricing! The team was awesome ,I will only use Able Rooter from now on..Thanks!!

Outstanding service.
2 times I was in a bind and they were available faster than any other plumber.
Very reasonable pricing and super friendly team.
Will use them again and again.

We were having issues with our toilet not flushing correctly and called Able Rooter. Tom answered promptly and within minutes of explaining our problem not only gave us a reasonable $ quote for the work but also said he would be here within an hour and a half. And they did just that !!!!
These guys worked quickly and efficiently, got the problem fixed, and went over some details that would help us in the future. Totally professional, true gentlemen, and unsung hero's !!! I highly recommend Able Rooter

They have an after hours number where you can make appointments from first thing the next day. They were very professional and polite. I will definitely use them again

My tub has been backing up on me for awile and its been gross. When taking a quick shower, the water wouldn't drain and would get as high as over my ankles! I do have long hair and a dog with long hair so I was sure hair was clogging the drains... I had been Liquid Plumbing the job myself for about 6 months... finally I could not take anymore!

I called around to a few places, some gave me the runaround, some were very expensive.... I found Able Rooter here on Yelp and the reviews were FIRE. So Monday morning I took the plunge and called. Tom answered and was efficient and helpful. He said he could be out that same night at 6pm! No extra charge for after 5pm.

Robert came to the house (I wasn't there, Hubby was) and worked his magic on the drain. He also noticed that there was an additional problem. I'm not technical but will do my best - the level you use to hold water for a bath was sticking and causing more water to back up. He fixed that too!

I asked Robert about my vanity sink as well - sometimes it gets clogged and I been using a cheap velcro stick thing from Lowe's to unclog it myself. He gave it to me straight and let me know that if the velcro stick was solving it, the clog really wasn't far enough along for his service. This was very appreciated - he could have just said "oh no, let me fix it" and charged me more - his honesty and caring for me, the customer, took him quickly to a 5 star review.

Everything was cleaned up nicely when Robert left. He took payment by credit card with no upcharge.

Overall, I cannot say enough good things about how efficient, affordable and professional Tom, Robert and the Able Rooter company are! Put them on the speed dial in case you end up in a situation like mine and refer them to all your friends!

*sorry no photos of the nasty back up... I couldn't subject yall to the nastiness :(

I Called Able Rooter for sewer line cleaning. They showed up early got right to work. Did a great job. They were professional and courteous And lot cheaper than the other ( Rooter) company's. save your self some money and time and call Able Rooter next time you need sewers cleaning.

For any of your drain needs they are second to none other plumbing companies need to seek their level of customer service and expertise.

Wow! Talk about going above and beyond. Customer service is huge to me and these guys nailed it! Tom, the owner, took my call and was out before the time promised! Very professional, explained everything, kept me informed and took the time to make sure things were clear. If you are in need of these services, look no further!!

Did good work, contracted to another company but everyone involved was great.
I had to clean up after them at the end though.

The serviceman arrived promptly. He was courteous. He did, however, refuse to comply with my request that he wear a mask while in my home. And that was enough to discontinue the appointment. I will not have an invited guest bring potential harm into my home.