Roofing & Gutters reviews in St. Louis, Missouri
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Salesperson Ricky was very responsive and great to work with. Can’t say enough about the crew doing the install. They worked their tails off and did a professional job. I would recommend Cold Stream to anyone needing a new roof.
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Coldstream Exteriors is the best roof company I have ever dealt with! Andy, the salesman, created great customer service and is great to work with. The installation crew was wonderful and do not cut corners. Wonderful work I am happy with!
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I love these guys. Mainly, I love the fact that they don’t charge you until the work is completed. As soon as I saw that I knew that I had to work with them. They knocked out the roof in one afternoon and it looks incredible. I can see why they have 5 stars on a ton of reviews. I have the nicest roof by far in a 20 mile radius!!
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Great service from start to finish. Tyler was the best. Very professional and knowledgeable and made sure we were happy at the end of the project. I would highly recommend them in the future
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We are so happy with ColdStream and our new windows! They were quick to get back to us with a quote, the work was completed flawlessly, and they were very professional. Definitely a company we will work with again when we need something!
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I cannot say enough good things about my experience with having a new roof installed by Coldstream Exteriors. My sales rep/project manager, Ricky, was absolutely outstanding. He was exceedingly honest, upfront, and responsive in all of our dealings with him.
His team did an excellent job installing the roof, and we have been very happy with both the look of it, quality, and workmanship. I was extremely impressed that Ricky also came over after the job was completed to make sure that the roof was up to Coldstream's standards. He also personally went around the perimeter of the house double-checking to make sure that the nails from the old roof were picked up. I really appreciated that level of care and the fact that Ricky was there from the beginning to the end. He did all of the little things even when they were something that would take more time for him but not make him any additional money. As a former sales person myself, I really appreciated that. I feel like most sales people would be there for you for the sale and as soon as you sign the contract, you would not hear from them again. That is certainly not the case with Ricky or Coldstream.
Overall, I could not be more pleased with Coldstream and will definitely be recommending them to all my friends and family (and have already referred my parents). Thanks again, Coldstream. -
We worked with Tyler to do a total roof replacement following a storm. He was extremely communicative and supportive throughout the process. Would definitely recommend Coldstream and Tyler for future projects
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Kevin was a pleasure to work with. He assisted with our insurance company to secure us higher recovered depreciation payback than we would have had prior. His team did a great job on our roof and gutters!
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From my meeting with Ricky Waller to installation of the roof everything was great. Ricky Waller was especially great in explaining everything to me about my State Farm Structural Damage Claim Policy to Roofing Options and Roof Installation and follow up. He came by after roof completed to check everything and ensure my satisfaction.
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We were hit by a tornado in March. From the first phone call to the last, Andy was the best. I highly recommend Coldstream. And Andy. They have your best interest at heart. I do not wish this nightmare on anyone but if it does happen to you, they have your back. Great people!
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Ricky and his team at Coldstream Exteriors were amazing! He took the time to answer all of our (many) questions and made the process super easy. The teams that worked on our home were professional, courteous, and efficient. They did excellent work, finished same-day, and left everything spotless. We couldn’t be happier with the results and highly recommend Coldstream Exteriors!
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Needed our roof and siding replaced due to a spring hail storm. I contacted Coldstream and spoke to Andy who offered to take a look at our damage on the same day it occurred. Super pleased to have chosen Coldstream for our work. Andy was very responsive and worked with State Farm to ensure everything would be covered, and it was. Communication was excellent all around. The work was done in a very timely manner. I would not hesitate to use Coldstream again.
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We used Coldstream Exteriors to replace our garage roof and repair an awning over our back door. They did an amazing job. There pricing was very reasonable compared to other quotes I had received. They were able to get us on the schedule quickly and communicated well when they would be arriving. Workers were very professional and cleaned up all materials at the end of the job. Overall, we had a great experience and would recommend this company to anyone.
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Coldstream did an amazing job! They showed up when they said they would. Tyler kept me very informed. Tyler made the whole experience great!
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Project Manager was polite, professional and not at all pushy. Always on time for appointments and very responsive to our calls. The roofers completed our roof in one day, left our property clean and in good shape. Positive experience from start to finish.
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Call for help was made, and they were here looking at things just as quickly as possible with all the storms we had at the same time. So much to do, and they plan to help get the damage fixed all the way across the time front.
The called to check in on ask that was going on and with the impending rain in the forecast over the next 7 days they came back out today and put tarp over areas that could be exposed by the elements and cause damage inside the home, they are professional and have really done a great job thus far to help get my roof back in one piece.. I'll try and get the before and after photos as things get done but I'm feeling not just lucky but also blessed to have found a local company that does care about their customers as well as the community they serve. I'm looking forward to seeing the job to completion, and with what I've seen so far, this rating will turn to a 5+ star by the end of it. My PM Tim has called to check up on things and made sure that I could reach him anytime via phone or text.
December 10th update -- supply chain finally came in, and the work was finally stated and completed. I have to give great credit to Mike for ensuring that he worked with me closely and came out just the other day to ensure that all the work was completed and made sure that I was happy with everything. I still need to take some extra shots to post, but most looks great, Mike helped pick the color and shade, which all looks good, too. There was a very important part on the roof that needed to be reinstalled to ensure that my irrigation system was working as expected in the spring, Mike made sure it was fixed and looking like nothing ever happened. I'll update more once the final is completed. -
Highly recommend working with Andy Rathman and the Coldstream Exteriors team. Andy made the entire process incredibly simple and he was always available by phone. His communication, professionalism, and overall service were outstanding. I highly recommend him to anyone looking for a quality roofing company.
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Andy came out on Friday, diagnosed the issue, and had a solution for us by Saturday. He and his team were out by Monday and repaired a recurring leak that plagued the house for years. Two days of rain and no leak- I'm ecstatic! They worked so hard to make sure it was all taken care of before the massive rain storms and kept us updated every step of the way.
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This was our second time working with Coldstream, they are an excellent company! This roof is not easy, but they had no trouble. They were professional, efficient, they prepped well and cleaned thoroughly after. They were also a really nice group of people! I cannot believe they completed it in under two days. Highly recommend.
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Would recommend Coldstream to anyone with exterior work needed. It is the second time we have had them replace our roof. We were always informed on the progress of our project, with no surprises. Brandon is extremely knowledgeable and professional. Bill & Connie
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We are fortunate to have a new roof put on by Coldstream Exteriors. Tyler is a great representative of the company. He is friendly, knowledgeable, responsive, and detail oriented. The cost is reasonable. Quality of the shingle is very good - the shingle has high impact rating which reduced our insurance premium by 10%. We are very pleased with the experience