Plumbing reviews in Troy, Missouri

3.9 based on 12 reviews Back to the listing
    1

    Flynn was unwilling to hand dig a little extra around a well pump in order to get more space to get a bushing out to install a new line. Instead of hand digging a slightly wider hole, they said they would have to tear out our existing sidewalk or pull the well pump out of the ground with a crane, costing a significant amount of money and damage. Instead of doing an hour of hand digging, as to not cost us significant damage and money they left the job and us with no water, a hole in our foundation wall, no water line installed and a huge trench open and dug in our backyard, with rain on the way. Kenny and Allen did not care to do a little manual labor to help the customer and left myself, my pregnant wife, father in law and two small children without water. I highly do not recommend working with Flynn. Jerry Williams Pump Service was able to come out and remove the bushing in less than 30 minutes, and did what Flynn would not do! They did an excellent job and did not even have to dig. They were knowledgeable, diligent and got the job done! They got our well up and running and our main water line installed in no time! Also, our irrigation company, Pro Outdoors, took care of all the trenching and backfilling and kept the process clean and looking professional, when Flynn simply told me they're going to make a big mess and there's just no way around it. Don't work with Flynn! They abandoned the project, were lazy and over all didn't care about the customer.

    5

    Exception service! We called on a Friday with a leaky water pressure tank, and Monday morning the very personable, capable technician was out fixing it. He found a cracked valve not a faulty tank saving us thousands. Totally recommend this company.

    1

    Flynn well service charged the pastor of our church, 3 extra hrs. of overtime (above the cost of well service and repair) after getting stuck in their yard (delaying their work), and after being advised where they should NOT drive, directed by the home owner, in the certain part of the yard (to avaoid this getting stuck, which they drove in it anyway). -Their error-. Then, our pastor pulled them out with his tractor (saving them the cost of a tow truck), and then Flynn doesn't offer to fix the yard or pay for tearing up the his yard. This is unacceptable, to put these costs on the customer for their (Flynn's) error in judgement, mistakes, and destruction of property. I personally, would not hire someone with these business practices. There are many other well service businesses out their to choose from. I work for a company that involves entry to people's property and would not do anything like this, to the customer.

    5

    We have used Flynn for our last two wells. One in a neighborhood of shared wells and now on our own property as the sole well owner. They have always been fast and friendly to work with. Highly recommend using Flynn. It's nice to have them in Lincoln county serving the community here.

    5

    During the Generational Storm, when temperatures reached -35°F, our well froze. Our usual well person kept promising to come out and fix it, but delivered only excuses why he couldn't actually show up.

    So we called Flynn's. They were on site in under ninety minutes and replaced our thirty year old, non-functional system with brand new technology. Now we have water again and the equipment should be good for twenty years. The cost was within our expected range, too!

    Thanks, Flynn's.

    5

    I cannot tell you how impressed I am with Flynn Drilling.  First time I ever used them for any service was to replace a expansion tank that was starting to leak.  My wife called them Monday night around 8:30pm.  They called her back before 8am on Tuesday, had a crew out and job done before 3pm.  The office staff is amazing.  I called them to pay the invoice and they knew exactly who I was, the amount of the service, etc.  As soon as we hung up the phone I had the invoice, marked paid, in my email inbox.  A follow up email from me requesting a lien release was turned around in under 15 minutes.

    BTW, they completed the job for half of what my plumber quoted.

    Amazing service, fair pricing, great company.

    5

    Flynn does it all! Kenny answered all questions, lined out our project path, provided a bid, and started the project on the time frame promised. He allowed us to add even more work as we progressed. Chad and Chris not only did the boring for electric and water lines, they did trenching for electric, propane, yard hydrants, and did the installation of the horse waterers. All 3 of the men were efficient, gracious, and I can't thank them enough for their help in bringing a successful close to my project!

    5

    Had problems with my well pump and saw a Flynn drilling truck putting in a new well near my home. I stopped and asked if they could come over when they had a moment. 5 minutes later they came over and took a look. Turned out to be more extensive of an issue and they had to sent out a technician. All was fixed in the same day. This isn't the first time I have used Flynn. They have been a great company to deal with with friendly employees and great service.

    5

    "Most professional crew I have seen" was the quote from our maintenance manager within 15 minutes of them arriving on site.
    Flynn Drilling was the successful bidder after our pump went bad on a Friday before a week end of weddings. They were professional in their bidding and in the work performed . They had us back in good water by the end of the day.
    Thank you Flynn Drilling Company

    DW Allard
    Maintenance Tech.
    Cedar Creek Hotel and Event Center

    5

    Flynn to the rescue, again! We have relied on Flynn since they drilled our shared well in 1976. This time the pump quit right after dinner Tue. By Wed. AM not enough to flush, a serious situation and the well is at my uncles house who is out of town. I knew who to call, and Janice had a truck headed our way in 30 minutes....yah 15 minutes after my call she called back to see if she could send a crew already in the area.
    Brandon and Tony showed up with a lift truck and diagnosed the problem, a dead pump (25yr. old), which they said they could remove and replace in about an hour. Wow, these guys worked like a Swiss watch, explaining what they were doing as I watched. They got us back up and running in about an hour. I can't say enough about the service, professionalism, knowledge (I'm pretty sure our pump was older than Brandon or Tony) and dedication to customer satisfaction. Thanks Again! Well done!

    4

    Our city contracts with Flynn Drilling for most of their water main line repairs. They were very responsive to all calls, texts, etc. from the start of the process and kept us updated through the process. Their attention to detail and customer service was excellent. I would recommend them for any water line projects and will be keeping their contact information for future recommendations and reference.

    1

    Our home is 5 years 10 months old. We had our well drilled and placed by Flynn. We thought they were the best. Last night our pump went out leaving us without water. We called Flynn but didn't get a call back. Called another company and they were on site at 6:30 the next morning. The guy tried pulling up the pump and ran into a lot of problems. Called Flynn to ask questions, Flynn didn't even dig our well! We paid Flynn prices but flynn subbed some other company to do the job. The worst part is that the well wasn't dug correctly and we were left with a huge bill. Flynn didn't stand by their work, or the person they contracted out. In this case you don't get what you pay for. We have Flynn stickers all over the well and the pump box in our basement. They didn't even do the work.