All reviews for Advantage Air, L.L.C.

My air conditioning system stopped cooling my house in the middle of the summer after I spent a weekend out. I need somebody to fix it in a hurry. I found Air Advantage though Google reviews. Their reviews looked good for me. I was afraid to call somebody I had never heard before. But they were the only ones that answered the phone at 6:30 pm, two days ago. Advantage Air came to my house that same evening . A technician (Dana) arrived around 8 pm at my house. That was amazing for me! I was not expecting to have such a good response time from any company. Dana looked everything and she explained me very well a lot of stuff about air conditioning systems. I had zero knowledge about cooling system before. My cooling gas was almost gone. Very low pressure. Dana replaced my cooling gas, which one is a old type of gas (R22?), because my unit is 16 years old. So it is a more expensive gas. It cost me around $380 with parts and labor. My system has never been repaired before since I moved into this house (since 2008). But I expected to have some sort of problems as it is getting old. So changing the cooling gas... was expected. There is a leak somewhere but Dana advised me I should wait before investing more time and money to find out the leak. It may be a very small leak and the gas load may last years. But if the leak is relevant we may have it lasting a summer or a year. Then we would put more money & time finding the leak. While putting everything else back in place Dana seems to find a potential source for the leak. She could not finish the work as it was getting late. So the next morning another technician came (Don) and finished what should be finished and did an additional inspect. He did find other potential sources of leak but he was also honest to tell us to wait to see how much the gas last. The leak can be too small to be worth the money and time fixing the system. He didn't charged me anything else.
So I appreciate them coming so fast (I did paid extra money for off-hours attendance), for being very honest about the issues and for doing only the required work. Their pricing system was very transparent (no hiding fees, no extra fees) and they explained everything. So far I love their work! Thanks Advantage Air folks!!!!

AC quit overnight. I checked the things I could, but to no avail. Advantage Air was nearby and open on Sunday. After my initial call, the technician called back within the hour. Troy came out and was able to replace a blown capacitor very quickly. He explained and showed how the old one failed. Also gave some suggestions for keeping the coils on the outdoor unit clean.

Jose Cortez came over Sunday on his day off and fixed the issue quickly. He was professional and had great customer service. I’d recommend him and this company to anyone!

These guys are the best. Troy was texting me late into the evening getting everything set up and Bobby came out in the morning and took care of the issue. #1 in my book!

This company rocks. My ac broke down on a very hot and humid Saturday. On Monday I contacted another company that I used previously to service my heating and cooling needs and was told that the earliest I could get service was Wednesday afternoon. I even told this other company that I was not interested in a repair, but rather a complete HVAC replacement. This did not motivate them in the least. I did a quick internet search and found Advantage Air. When I called, Brandy answered the phone and was so pleasant and helpful. She got me a same day appointment. Michelle came out to my home that same Monday morning and provided me estimates for several options. I chose to go with the Bryant Evolution system. Advantage Air showed up Tuesday morning to perform the install. Thanks to the installers Tony (owner), Dana, and Donovan I was cool in time for bed Tuesday night. The next day, Wednesday, was over 97 degrees outside, but the house was a nice 74 degrees all day. What a great HVAC system. My old system from day one (21 years old) would always start losing the heat war when the outside temperature got above 85 degrees. The company and staff are the best. Thank you and now I know who to call when I need HVAC service. Advantage Air is the BEST!

Dana was wonderful. I give her the most glowing review. She was nice, conscientious, helpful, knowledgeable, fast and I could tell a quality person. It’s 100 degrees outside and she saved my life by helping me out so quickly. I’m very pleased.

I highly recommend Advantage Air! At a time when companies were being slammed with calls during the recent heat wave, Advantage Air arrived immediately. I was caring for two kiddos and a dog. The technician arrived at 10:30 PM, and we were resting comfortably very soon thereafter. The technician was very client-friendly and took the time to ensure we were alright before leaving. THANK YOU ADVANTAGE AIR!

When your furnace goes out, it is never convenient. It was the middle of the night when mine went out and I simply made a call to their 24-hour service line to set up a visit for the following morning. Dana was polite, professional, and knowledgeable. I needed a new furnace and never felt pressured. Overall, it was a great experience!

Troy and Jennifer helped me obtain quote and scheduling through the process. Troy explains units thoroughly.
Installed 2 days after I said let's do this, and a.c. was out.
I like how they are local nearby..... less than a mile.
Mike and Bobby the installers did a great job!

Awesome Job. They said they'd have a tech out to look at my A/c between 10 and 12, and they arrived by 10:20. The diagnostic was quick and the estimate was fair. They told me it would take about 4 hours to replace my furnace and it was done in less than 3.5. Awesome job and I look forward to using them in the future.

They installed my last system years ago and have treated me like a valued customer ever since. I have them do my yearly maintenance and they NEVER try to pull anything over on me. At this stage of my life I value honesty and respect over absolute lowest price. Again, they treat me like a valued customer.

The technician, Dana, was very kind and courteous as always. Even though she did not hear the noise I was hearing (I wasn't home), she investigated and found an area thought to be the problem. Dana waited for my arrival to be sure the issue was resolved. I've worked with Dana several times and she has always been knowledgeable as well as courteous.

We had an attic heating & A/C replacement which was a lot of stairs so it can take some time, but our two installers Mike & Bobby did a very thorough job. They were both very approachable with questions. What can be a pretty messy job, they cleaned-up after completion and assured all the components were working and answered any questions. Initially we had several questions on the original quote and Troy replied very completely and promptly to all our questions. So far we are very satisfied and would consider them when we have to replace our other zone units.

Thanks Advantage Air! Install on UV light was quick and the tech arrived when scheduled. Friendly, courteous, and great communication. Excellent pricing! Thank you!

We recently discovered our air conditioner was not working. We contacted Advantage Air and they came out the same day to evaluate the problem. They did determine the unit needed to be replaced. We asked many questions and they were knowledgeable with their information. We scheduled the service call, they called us 30 minutes in advance as they said they would. They arrived on time and completed the work within the estimated timeframe.

We were extremely happy with their customer service and their workmanship. We would highly recommend them.

Of all the HVAC folk I've had help me during my life, Advantage Air is without a doubt the best. They assisted my wife and I a couple years ago when our old unit was acting up--and as the time approached to replace our creaky old unit I knew we wanted to go with them for getting a new one! Throughout the process of getting an estimate and their coming to install the new unit they were always kind, professinal, and otherwise excellent! I recommend Advantage Air to all my friends as their prices are fair and their service is superb; therefore, I recommend them to you too!

Our service professional Dana was great.
She not only fixed our AC problem quickly, she completed it in the rain.
She also helped me out as a homeowner with a quick lesson on what I can do as a homeowner reference keeping the outside compressor unit clean between visits.
Thanks Dana and Advantage Air..........

Dana was extremely professional. She showed up on a Sunday before the estimated time and went straight to work. I appreciated that she explained what was happening and even took the time to answer my questions (which a lot of repair professionals don't seem to want to do). I have 100% confidence in Dana, and would definitely call Advantage Air LLC back for any future repair needs.

Unbelievable service!!! Crazy St. Louis heat, my uncle's a/c went down. Needed someone over to his house, ASAP due to the heat and his age. Called a few company's, no calls back. Called Advantage Air, spoke with a lady that said they were booked solid. I explained my situation, with my uncle being old and no a/c. I got a call back within 15 minutes. They were able to work my uncle into their schedule that morning. Great service, follow up and a fair price. I will let my neighbors and friends know!! Thank you very much!!

Had humidifier installed. Technician was on time, quick, and courteous. They did have to change my appointment time from a previous date because “they had to do another install?”. Don’t know what that was about or why someone else’s appointment was more important than mine. Otherwise, the quality for the price was great.

If I could give Mike 10 stars, I would. Another company, that I would love to name, but won't, had pressured me into believing that my furnace had a heat exchanger that was so rusted out that it was a safety hazard. The technician told me he was "thinking about red tagging it." Talked to them about a new furnace to be given overpriced options. I followed my gut and sought a second opinion from Advantage Air.

Jennifer in the office was great to work with and got me quickly scheduled - thank you!

Mike quickly diagnosed the problem - a bad thermocouple - got my old furnace working perfectly, and I paid $349 for his service and signing up with Advantage's maintenance plan. Mike and Advantage took a huge weight off my mind that I can get this furnace through another season safely. I would recommend them to anyone. They are responsive, efficient HVAC experts who are honest and up front. Thank you, Mike and Advantage Air!