Action Electric, Inc.

Dan was the electrician, Dan came to my house on June 30th which was a Sunday morning because air conditioner not working. He was very professional, nice and accommodating. He had plans with his family and never once appeared rushed or irritated due to the fact that he was called on Sunday morning. He also was informative and explained to me the process. Give this young man a raise!!! Highly recommend.

I thought Jerry Pugh was friendly. I wanted new recessed can lights put in our ceiling. When I told him about the job, he said I had bought the wrong can lights and that he didn’t think he could get power through the ceiling to my attic. He assessed, looked in my attic, and called someone about the job. He then came back to tell me there would be no access for power in my attic. He did cut some old wiring out of my basement. So after 2 hours and $180 later, my initial job request wasn’t going to be done and it cost me a lot of money. Is this reasonable practice? I was annoyed that Jerry did give me any other options for these lights to go in my ceiling. Maybe this is no way they could do it, but it wasn’t very reassuring. I think an assessment first at no cost would have been helpful.

Big shout out to Action Electric, Inc. Who had nothing but super cool and very professional people to help me out. They even worked with payment allowing me to be able to pay for the service, and it was done sooo promptly.

Brooke was awesome with communicating everything to me and even set up the electric company to turn my power back on after installation and inspection from the city( which they also took care of).She called me today to ensure everything went smooth and my power was restored. Tim was awesome doing the entire service change and even shared his lunch with my dog so she'd let him in( traitor 😂). They showed concern about my food!(asking if I was able to find a way to keep it cool.) Even the technician I spoke to ( Adam?)who couldn't help since this happened on a weekend and supply stores are closed provided enough information, where I had an idea on what to expect and how to go about it. This in turn allowed me to focus on taking care of my kids, my pets and keeping anything from spoiling( minus what I lost lol). Will 100 percent have them help with any electrical needs. Super happy with the end result!

P. S I thought my fish died, but he's good. Lol