Appliance Repair reviews in Bellevue, Nebraska

The technician was very helpful. Unfortunately I was not able to schedule a repair after the diagnosis because the AI agent couldn't find my original diagnostic and help. My phone number wasn't attached to the original order to the AI agent couldn't find it. When I did find my original order number and attempted to have a follow-up repair scheduled it was unable to use the original repair, it made a new diagnostic order.

I will be using Andy's Appliance moving forward.

Kevin was great. Professional and knowledgable.

My technician, Kevin, was great. Overall experience has been very poor. There does not seem to be any way to speak to a real person at this company. At my initial diagnostic visit (where my tech was great), I declined the recommended service, wanting to research new stoves before going with the recommended option. After two days, I decided to go with the recommendation, but their AI system could not figure out that I wanted to order a part and repair instead of yet another diagnostic visit. No way to escalate to a real person via phone, chat, or website! I have to recommend NOT working with the company after that.

Kossivi did a great job assessing and fixing the problem. He endured our dog admirably.

Fixed it all

Expensive estimate.

Very knowledgeable and professional.

service was great!!

Very knowledgeable good attitude.

Very good and professional

Great service. I am very happy

So AWESOME SO PROFESSIONAL AND DIRECT ON POINT WITH HIS
WORK. THANK YOU MR KOZIE

Kevin was great and very quick with repair.

Very complete maintenance check of 3 items. Sorry to see maintenance contracts not being renewed

Super nice, professional, and really fast!

Awful. Guy did not give me a copy of the estimate. Took forever to find model number. Was late by far. Terrible

Tech # 0917237
Kossivi was very knowledgeable and curious. He knew what the problem was and had repaired expediently.

He was friendly and courteous. He talked me through the issues & options and seemed knowledgeable.

LOL, Sears sends out this survey for a review and star rating! The technician never showed up!!!!!!! If I could give negative stars, it would be a -10

Very knowledgeable and explained everything that he was doing.

Tech very professional and courteous.