All reviews for Capitol Heating and Air Conditioning

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    5

    I have never been more pleased with the responsiveness and performance of a service company than I was this week with Capitol Heating and Air Conditioning. Their service technician (Gavin) was here within a few hours of our call. He was personable and professional, competent and knowledgeable. He had our problem diagnosed and remedied within minutes of his arrival. Then, he went above and beyond by checking other features of our A/C unit and cleaned it as well. Based on this experience, I would readily and enthusiastically recommend Capitol Heating and Air Conditioning to anyone who is in need of these types of services.

    Paul Staros 09-06-2024

    5

    My central air quit late in the evening so I called in the next morning for a serviceman. I was surprised when I was told they would be here that afternoon. The young man came, was very quick to diagnosis the problem, replaced a part and was finished. Great same day service! I have used Capitol Heating & Air on many occasions as I have two central airs and two furnaces which they sold to me and installed quite a few years ago. They're the best!

    5

    Quick response to investigate why the A/C went out. A/C and Coils after 19 years keeping us cool died. But the good news is they were replaced and the new A/C is running great. Quick response, realistic analysis as to what we needed, professional installation of new gear at a fair price! Highly recommended and if a new furnace is needed any time soon at our house we will be sure to call Capitol Heating & Air Conditioning again.

    5

    We called because we had water in the basement around the furnace. The technician diagnosed a failed humidifier pump within 10 seconds. In the process of talking, he discovered a different and totally unrelated problem. Apparently using regular tap water in humidifiers results in the furnace filters clogging quickly, which results in the thermostat going black. I now know that we have to be careful about use of humidifiers. The entire process was friendly, professional, and respectful. Very satisfied :)

    5

    Furnace stopped running the week temperatures in Nebraska dropped below zero. I called on Sunday evening and someone was at my house in 45 minutes to assess the situation. He was confident he could get a part from the warehouse and apologized he did not have a part for my 25+ year old furnace in his van. I got a call Monday morning saying they would be ant my house about noon and close to 11:15 on a very cold snowy day they were at my house. Part installed, pump replaced, all the spills cleaned up and a check to be sure it worked. Yay!! I had heat. No doubt who I’ll call for any future heating and AC needs!! Thanks Capital!

    5

    My AC was not cooling well and I called for service and was able to get the same day service before the temperature got higher. The technician was quick to resolved the issue and explained what he had to do. Very pleasant and quick resolution. Great job!

    5

    We recently moved back to Lincoln and needed to add a mini split to house that we just purchased. I called around and landed on Capitol for my contractor. They were incredibly responsive on the quote, they had solid availability for installation, and good equipment for the money. Their people knew how to leverage City of Lincoln and LES credits, too,
    Josh, the install lead did a nice job of listening to our install preferences and he and the other technician performed a clean install.

    5

    I've used Capitol Heating and Air Conditioning a few different times and the service has always been quick and fairly priced. They don't try to swindle you to buy new units if your unit is fixable. It's greatly appreciated!

    5

    Capitol Heating & Air has been my go-to for any HVAC issues for about six years.

    Tom and the team are extremely knowledgeable and responsive in their communication and just all-around great people that I trust to have in my house, even if I'm not there.

    I wish I could find contractors for all of my home services that are as awesome as Capitol.

    I highly recommend!

    5

    I've had Capitol install and service my furnace and AC for almost 40 years, and never had a dissatisfying experience. Their techs are experienced, friendly and give honest and straightforward advice. They arrive when they say they will, and complete their work quickly and efficiently. Highly recommended.

    5

    The entire experience was seamless. Nathan, Aaron, and Mason facilitated the installation of both a new furnace and an air conditioning coil. Likewise, Mitchell and Joe were the amazing technicians that completed the work in just a few hours. Capitol Heating and AC also worked quickly and efficiently with the Homes Association and the city inspectors. So what began on Wednesday was complete by Friday! They have my highest recommendation!

    5

    Our AC unit went out over the 4th of July holiday. Luckily, Capitol Heat & Air was able to come out right away and got the problem fixed. They were prompt, professional and very reasonably priced!

    5

    Ryan with Capitol Heating and Air Conditioning did an Excellent Job! His great attitude, detailed and timely work really represented the Company well! No Wonder, I’m always hearing good things about this company!

    5

    Furnaces never fail when it's nice outside. They wait until it's below zero and probably it's the weekend. My house kept getting colder and colder and I finally went to check my furnace to find it cold and dead. Made a call to Capitol, who has looked after our HVAC units from before we bought the house, and within hours, a charming and knowledgeable technician knocked on my door and got my furnace going. It was a failing switch of some kind. I like to at least try to fix stuff myself, but there's no way I could have fixed this. He also changed my weird accordion-shaped air filter, something I don't know how to do. What strikes me most is what an enjoyable experience it was working with Capitol. This has been consistently the case through all of the years they've come to help us, but the technician helping me yesterday was a star.

    5

    After repairing our old air conditioner (AC) that required a lot of additional coolant, we decided to get a new AC. Capital Heating quickly provided a competitive proposal for a new Rheems AC. The new AC was installed within the next few days. The installers did a great job and were very informative about maintaining the new AC.

    5

    Had some issues with settings for humidity control in our new home. Turns out it is due to an app issue with the thermostat, and had to be done from the device itself and not the app. Sam was very knowledgeable and easy to work with and he took care of the issue quickly. He also tweaked some other system settings to improve operations. Our experience with Capitol Heating and Air Conditioning throughout the build and our first few months has been exemplary. Wish we would have used them a couple of years ago for work on a rental, but stayed with the company that did work there previously.

    5

    Excellent service. The technician was highly professional, clearly explained all procedures, and answered my questions thoroughly.

    5

    Excellent and very prompt service even during the unusually hot spell! They had my AC up and cooling in no time! Their service technicians are always very professional! Capital Heating is my go to for all hvac issues!

    5

    Thank you! Excellent service! Heating unit was not working and it was 8%. The came within the hour. So respectful of home and property. Excellent work! Heater was up in running in good time. Efficient, professional, helpful and very nice. Fair pricing. They had put in a new cooling system for me about 2 years ago and did such an excellent job that's why I called them again. They're really good at what they do. I would highly recommend them to anyone who needs heating or cooling help

    5

    When our AC quit on a very hot Friday morning we made a call to Capital. Their appointments were full for the day but we said we’d be willing to pay overtime if that what it took. We received a late afternoon call that the technician could get to our home BEFORE closing which meant no overtime for us! A young man (Ethan) arrived & assessed the situation, replaced a motor, & had our AC functioning again in record time. My husband (a former contractor) watched Ethan work & was so very impressed! He repeated several times to numerous people that “EVERY MOVE ETHAN MADE COUNTED!”. He was professional, friendly, knowledgeable, & quick to complete the repairs. We won’t ever hesitate to use Capital Htg & Air again if need be! Great service!

    5

    Quick, organized, friendly, and professional for the services they provided. We have a young daughter and the team was so mindful of her while she napped that they insisted on providing as quiet a working environment as they could. When I witnessed this I was beyond surprised and appreciated they cared this much while doing their work. I will be using their services going far into the future with all HVAC needs.