Home Builder reviews in Omaha, Nebraska

2.3 based on 83 reviews Back to the listing
    5

    Fast and accurate

    1

    Unfortunately 1 star is the lowest I can rate.
    If you like mediocre work at a snail's pace that you have to babysit to get done these are your guys!
    Definitely would never recommend.

    5

    Amazing customer service. Kent and staff cater for all your building needs.

    1

    Fortunately we never started a project with them. Promised us plans 3 times and never delivered them. Frankly by the 3rd delay we only wanted the plans to see what they drew up. Never an apology or explanation why they never followed through after they were initially very excited to work with us. Can't imagine how they poor they would've been on an actual project when they couldn't even deliver plans.

    5

    KRT built our custom home and delivered in every facet of the building process prior to and after moving in the home. We have been in the home for over three years now and still have nothing but great things to say about Kent and the team at KRT.

    1

    I had to rank at least one star because it wouldn't let me do 0 stars. Workmanship and communication were awful. Attempted to substitute cheaper materials on many occasions. Repeated untruths led to a confrontation after which he walked off the job, which he then attempted to use as leverage and hold us hostage. By this time, the project was 6 months behind schedule and woefully inadequate. Had to hire another contractor to not only finish the job but also to perform $125,000 of repairs. Hire at your own risk.

    5

    We had a wonderful experience with KRT. Good communication and excellent work! We thought they were friendly and very professional. We get compliments on our "new" home all the time.

    1

    Yes, do your homework as said below. For example, search court records and read the 28 times KRT has been in legal battles. Do not trust BBB. Those are paid memberships and ways to keep your record clean. Reach out to those with negative reviews or ask around. Omaha is not that big and it's a lot of money. Still paying or living with errors in our home construction by KRT. Should never have "settled" for his solution to some of the know errors at the time. Should have demanded it be done over and made right the first time.

    5

    Kent and his team do excellent and quality work. I have had such positive experiences with them. It is pretty clear there are some malicious and false reviews on here. Do your homework, talk to people that have worked with KRT on home projects!

    5

    HIGHLY RECOMMENDED - We hired KRT Construction to complete our patio project this summer and were extremely happy with the process and outcome. They managed our expectations of time, were proactive in providing solutions to questions we didn't ask and did exactly what they said they would. I would hire anyone from the team that worked on our project!

    5

    KRT did a great job on our master suite remodel, door replacement, banister and front door project. I was very pleased with the project and the people that worked on our project, but the best part is that KRT was very accountable. Every issue was taken care of and they came back and fixed everything on our punch list even though we didn’t submit it for 18 months. I would highly recommend KRT.

    5

    Great place to live

    5

    Right

    5

    Love the streamline process Celebrity Homes has!

    5

    Gotta be the best home builders in the midwest for sure.

    1

    Suburbia. If you want your kids to have any sort of freedom, do not raise them in a location like this.

    3

    A lot of house and energy efficient for the money but the work quality was poor on several items.

    1

    So far warranty issues have been a nightmare. The company is not responsive and every time they have done a "repair" there seems to be more damage than repair.

    1

    Celebrity has horrible customer service. They take YEARS to fix warranty submissions and do a horrible job fixing them. Almost every person I have encountered has been rude. I have nothing good to say about this company.

    1

    Almost bought a celebrity home. We went in to see the models and really like them, but our realtor was out of town. We were led to believe that our realtor could still be included in all interactions. When our realtor got back into town, we were told that Celebrity could in no way recognize our realtor as a party. We said okay and were willing to independently pay our realtor to help us review the contracts and help us monitor construction. Celebrity told us even if we did that they would not allow a realtor to help us with contracts or come see the lot to point out possible construction errors. I pointed out that I did not want a celebrity agent representing me, building my home, and monitoring construction because it seemed like a conflict of interest. I was laughed at, told neither I nor my realtor knew what we were talking about, and informed that with the market the way it is Celebrity didn't need us. Pretty terrible customer service experience overall. I can only imagine it gets worse if you're trying to point out construction errors.

    2

    I had my celebrity home built in 2016. In the last 5 years, I have run into several issues that are the direct result of poor construction. Most recently, I incurred water damage under my sink. The plumbers that came out said that one of the pipes used was too short.

    However, they also noticed that my kitchen sink is detaching from my granite because Celebrity neglected to install one of the brackets holding up my sink. The fix will now cost me $600.

    This is one example of many aspects of the initial build that celebrity neglected to complete. I am not talking about things that "break" , I am talking missing steps and pieces. These homes are built with a focus on quantity and corners are cut often.

    When I moved in, half of the wall plates for cable and electrical outlets were not even screwed in. If you must use this builder, I would suggest thoroughly inspecting every nook and cranny to ensure the job is done correctly.