All reviews for Alfred & Sons Plumbing Co

Write a review
    5

    I'm extremely satisfied with the plumbing work that was carried out at my home. I was in the midst of a water crisis and had been without it for several days as it was an enormous task to rectify. Nearing the completion of the job, it was essential to have a plumber on site. He showed up promptly and worked diligently until almost 9pm, returning the following morning before 8:30am. Beyond the necessary repair work, I requested a few additional outlets in my basement, and another outlet with USBs on my kitchen island. He was more than willing to accommodate these requests, offering not just a fair price, but also delivering the service with a cheerful demeanor. A huge thank you to the amazing team at Alfred & Sons Plumbing Co.!

    5

    The communication from the get-go was top-notch. They arrived to sort out a clogged main sewer line in my basement. I received a call from the dispatch, letting me know that the service tech was nearby and checking if it was alright for him to proceed. It took him about 90 minutes to get everything cleared up. There was a small oversight, though. The cap on the main sewer line exiting my house wasn't put back on, resulting in water from my shower and toilet leaking out. I only noticed this later in the evening. When I informed the plumbing company, they responded immediately. Not only did they send someone over to apologize but also reached out multiple times to check on the situation. The company's owner even personally came over to apologize and made sure that everything was fixed perfectly. It was a clear demonstration of strong leadership and outstanding customer service. Despite the honest mistake, they have fantastic reviews and did an amazing job. I would not hesitate to call them again and have already suggested their services to friends.

    5

    We had a toilet that wouldn’t flush and sometimes water backed up into the nearby shower. came out and snaked the sewer line all the way to the trap, then even out to the street, but the problem was with the street sewer, which was clogged. helped us get in touch with the city water department and promised to return after they cleaned out the street line. Later that same day, came back to our house in Omaha to make sure everything was working perfectly. This was the best experience I’ve ever had with a plumber.

    5

    Our plumber was fantastic! We had a leaky kitchen faucet and pipe under the sink at my mom's place in Omaha. After calling several plumbing services late in the evening, only one was responsive. This professional was kind, respectful, and agreed to visit my mom's house the next day to diagnose the problem and provide a free estimate. He arrived on time and gave a detailed explanation of what needed to be done. The quote was very reasonable, so we decided to hire him for the job. He was exceptional at his work. He explained every step, fixed the issue, showed all the work he'd done, and left the place spotless. The only evidence of his visit was the fact that the sink was no longer leaking. We've now saved his number and know exactly who to call whenever we need a reliable plumber. We appreciate all the hard work!

    5

    A silver lining in a rather challenging situation! I was dealing with a water main leak that was seeping into my basement. Alfred & Sons Plumbing Co. was outstanding from beginning to end! The quote provider was on time, amiable and provided a thorough explanation of everything. He arrived promptly, started his work immediately and it was clear he takes great satisfaction in his work. He patiently answered all my queries with a smile. The standard of work carried out was exceptional and they left my front yard appearing as if they had never even been there. I would absolutely recommend them for any plumbing issues you might have. Alfred & Sons Plumbing Co., truly offers a five-star service!

    5

    my property manager has turned to the same plumbing service on multiple occasions for a variety of issues - some major, some minor. each time, both of us were thoroughly impressed with their swift response and consideration for our budget constraints in addressing some really aged plumbing in an older home. our plumber was professional and courteous. at other times, we had another plumber whose name escapes me - both were fantastic to work with and took the time to outline the situations for us. i recently had to call upon their services for a leaking sink and malfunctioning disposal at my office in omaha. our plumber arrived within just a few hours, identified the problems and a few additional ones, rectified them, replaced the disposal, and as always, the charges were quite reasonable. he was excellent - he takes the time to break down the issues in a way that anyone can grasp. he's truly a pleasure to work with! thank you for being there for us! you are the absolute best there is! just top-notch, honest work by genuine, down-to-earth people. happy thanksgiving!

    5

    I found myself in a bit of a predicament when I discovered a toilet leak in my elderly aunt's home, just as we were preparing it for sale. We'd just moved her into a new place and had an Open House scheduled for the next day when the leak was spotted. Without wasting any time, I reached out to Alfred & Sons Plumbing Co. They were quick to prioritize my request, adding me to their urgent list. I received a call from their service technician a few hours later, letting me know he'd be over soon. Once he had evaluated the situation, he called me again to update me on the issue. He made a final call when the job was done. I was thoroughly impressed with their top-notch customer service from the initial call to the completion of the job. The Open House proceeded as planned, all thanks to the efficient team at the plumbing company.

    5

    A water leak was detected from the exterior wall beneath the kitchen sink. Interestingly, no water was visible in the cabinet or basement, indicating an internal wall leak. Alfred & Sons Plumbing Co. was contacted based on a referral. The staff member I spoke with was understanding and patient as I described the situation, and they managed to arrange for a plumber to come out the following day. The professional plumbers arrived within the agreed-upon time frame, assessed the situation, and identified the source of the leak within the wall. They promptly set to work and remedied the issue at a fair price. They also took the extra effort to clean up after the job was done. Their professionalism and strong work ethic were commendable. I would definitely engage their plumbing services again in the future and would recommend them to anyone in need of reliable and efficient plumbing solutions.

    5

    Alfred & Sons Plumbing Co. sent someone out to tackle two tough blockages in our sewer line. They used the clean out to clear the clog all the way to the street, and then also worked on the section leading back to the house. The plumber took extra care by using a camera to check inside the pipe and find the main problem spot. Instead of just poking a hole through the blockage, they made sure to thoroughly clear it by blasting through it multiple times until it was completely gone. I highly recommend using them if you need plumbing help.

    5

    As part of a white glove treatment from this particular plumbing service, I had the opportunity to service my air conditioner and furnace simultaneously. This morning, our plumbers, arrived with friendly faces. They were very engaging, making me feel comfortable immediately. They clearly explained how they planned to work together to service our systems as swiftly and proficiently as possible. I was initially informed that it would be a minimum of a 4-hour task, but they assured me that it would not take that long if they worked as a team. They got to work promptly and completed the job in no time. Once the task was done, they took the time to explain what they had carried out and made suggestions for future services. They even put on shoe covers before entering the house, which I found to be a thoughtful gesture and a reflection of the company's great work ethics. I would definitely recommend this company for any plumbing problems you might be dealing with. They are very responsive, friendly, and efficient. This review is from a while back but I didn't want to delete it as it reflects how satisfied I still am with their service. We had once contacted them after hours for a non-urgent matter and didn't leave a message. However, on the next working day, they returned our call to check if everything was alright, which I found very considerate. A few days later, one of their plumbers came out to service our water heater. He was very friendly and professional, explaining his process and the reasons behind it. He also suggested options to enhance our system. His expertise was evident and left me very impressed with the service. So, overall, a very positive experience!

    5

    We contacted Alfred & Sons Plumbing Co. on the advice of a buddy. We had a chat with the boss about our drainage problem and he suggested using one of their cameras to evaluate the issue before starting any excavation or repair work. Their crew was on time and skilled. They were able to pinpoint the problem, suggest the most effective (and cheapest!) solution, and finish the repair. After our plumbing disaster, these guys saved the day. i would recommend them to anyone. I've even suggested them to my mother-in-law...

    5

    As a first-time homeowner dealing with a plumbing emergency, I reached out to a local company. Immediately, they dispatched one of their plumbers to my home in Omaha, even though it was a weekend. The plumber arrived promptly and managed to repair my damaged pipe on the same day. He was meticulous in his work, taking the time to identify other potential issues and providing an estimate for any additional repairs that might be needed. His thoroughness was much appreciated. He returned later to complete the recommended work, again displaying patience and attention to detail. He also shared some handy tips and insights. The entire team at the plumbing company was a joy to work with. I've had multiple interactions with them, and they've consistently been polite and friendly. One thing I really appreciate is having the same plumber handle my jobs, as it allows for better familiarity with the work history. Overall, working with this plumbing service was a fantastic experience.

    5

    Plumbing Services: Outstanding Sink Installation and Exceptional Service I'm thrilled to relay my recent experience with a remarkable plumbing service in Omaha that not only replaced our sink but also went the extra mile in connecting the water line to our refrigerator. Their service was impressively exceptional from beginning to end. When I first reached out to them about replacing our sink, their response was swift, professional, and efficient. They conveniently offered their availability to match our schedule, allowing us to adjust as needed. Throughout the entire process, the plumbing team demonstrated their exceptional expertise and keen attention to detail. The sink installation was executed to perfection, leaving our kitchen looking immaculate and operating at peak performance. They painstakingly ensured the entire plumbing system was in perfect working order before wrapping up the job. What truly distinguishes this plumbing service from others is their readiness to go above and beyond. Upon mentioning our need for assistance with the refrigerator water line, they were more than happy to lend a hand. Aside from their technical prowess, the plumbing staff displayed superb customer service. They were welcoming, approachable, and readily addressed any queries or concerns we had along the way. Their professionalism and dedication to customer satisfaction were palpable in every interaction. In conclusion, this plumbing service in Omaha exceeded our expectations with their outstanding sink installation service and their readiness to assist with the refrigerator water line. I wholeheartedly endorse their services for any plumbing needs. Their expertise, attention to detail, and unmatched customer service truly set them apart.

    5

    Our plumber was highly professional, meticulous, and fair throughout the entire process of unclogging our main sewer line and preventing any further issues in our Omaha home. He was incredibly polite and took the time to explain every step of the process to us. In case of emergencies, he was always on site within an hour and immediately got to work. His work ethic, quality of service, and reliability left a lasting impression, and I would certainly recommend him for all your plumbing requirements. Another plumber joined in as the job became more complex, and he was equally fantastic! We couldn't be more satisfied and will definitely contact them for any future plumbing concerns.

    5

    I contacted Alfred & Sons Plumbing Co. for help with my leaking hot water heater. Their plumber reached out quickly, gathered all the details, and provided a clear quote. Even though the price was a little higher than I expected, I went ahead with the service. The plumber arrived right on time and did a fantastic job installing the new hot water heater. I’m very happy with the work and would definitely use their plumbing services again.

    5

    My neighbor recommended Alfred & Sons Plumbing Co. to me when I encountered a leak in my hot water heater. I have nothing but praise for them, right from the initial call until the job was done. They were able to accommodate me promptly, their pricing was fair, and they were always reachable and punctual. The plumber was not only efficient but also thorough. He didn't just install the heater and leave; he stayed around to ensure everything was in order. That's when he spotted a defect in the new unit that was causing a leak. I really appreciate this level of diligence, as it saved us both from the inconvenience of scheduling another appointment. I'm relieved to have them in my contacts now because a reliable plumber is as essential as a trusted family doctor for your home. I'm certainly looking forward to using their services again and will definitely recommend them.

    5

    It's tough to find a trustworthy plumber these days, so I was a bit unsure at first when I saw all the excellent reviews. But after working with this team, I totally get it! I've spoken with , , and several times, and every interaction has been wonderful. is always quick to answer my calls, and scheduling appointments is super easy—much smoother than what I’ve experienced with other service people. is also really friendly! came over to give us an estimate, and took the time to answer all our plumbing questions with lots of patience. replaced our water main, and did an outstanding job. Even the inspector said the work looked great! After the new water main was installed, some debris from our old pipes got stuck in the faucets, which caused a slow toilet and lower water pressure at the sink. We called , and dropped by to help fix the toilet fill valve and clean out our faucet screens. We even had more plumbing questions later on, and gave us free advice. I’ve never felt so comfortable with a contractor before—they’re really honest, charge fair prices, and do top-notch work. It’s rare to find this kind of service now. If I ever need plumbing help, I will definitely call them again!

    5

    I’ve been using this plumbing company for a while now, and they’ve really impressed me. They were the only plumbers I could find who had the right equipment to reach and drain the cesspool in my backyard, even though it’s over 120 feet from the street. When my basement flooded because my house waste line gave out, one of their team members showed up the same day and helped right away. The very next day, they returned with all the right tools, dug up the old broken pipe, and put in a brand new one. They also repaired the top wall of my cesspool so the cover fits snugly now. The plumber explained everything clearly and always showed up right when he said he would, which is hard to find these days. Really great service from a friendly and professional plumbing crew.

    5

    After moving to Omaha, I started using Alfred & Sons Plumbing Co. for all my plumbing needs, and I couldn’t be happier. They recently replaced my water heater, and the whole process was smooth and easy. The price was fair, and the quality of the work and the new unit was excellent. It’s clear they expect high standards from their plumbers—always professional, polite, and they really care about doing the job right. I really appreciate the text updates with their arrival times and when they’re on the way. It’s so helpful to know exactly when to expect them. Over several visits, they’ve also installed a water softener, helped with my kitchen sink plumbing, and put in a laundry tub. Every time, their work has been neat and quick, and they always offer good advice on what’s best for my house. As a single woman, it’s important to find plumbers who are honest and dependable, and I feel completely comfortable trusting them in my home. Their experience and fair pricing make them the best contractors I’ve worked with. I highly recommend them if you want reliable and trustworthy plumbing service in Omaha. I will keep calling them for any future plumbing jobs!

    5

    I had a problem with a leaking valve in my basement. After a different plumber couldn't fix it the first time and then canceled on me last minute, I reached out to this company. The staff explained their pricing clearly over the phone, which helped me understand what to expect. Within a few hours, one of their plumbers, , arrived and quickly repaired the valve. He gave me a fair quote before starting the work and finished the job efficiently. Everyone I spoke to was friendly and professional. I was really pleased with the whole experience, and I’ll definitely call them again for any plumbing needs.

    5

    i had a tricky faucet and sink installation in my garage in omaha, where there weren’t any water pipes before. alex did a fantastic job bringing my idea to life. he started the work right away and finished everything in just two days. even when my house made things complicated, alex ran new water lines from my laundry room to the garage without any issues. i highly recommend this plumber if you’re looking for someone friendly and who really knows plumbing. i even picked up a few plumbing tips myself while he worked!