Alfred & Sons Plumbing Co

I'm extremely satisfied with the plumbing work that was carried out at my home. I was in the midst of a water crisis and had been without it for several days as it was an enormous task to rectify. Nearing the completion of the job, it was essential to have a plumber on site. He showed up promptly and worked diligently until almost 9pm, returning the following morning before 8:30am. Beyond the necessary repair work, I requested a few additional outlets in my basement, and another outlet with USBs on my kitchen island. He was more than willing to accommodate these requests, offering not just a fair price, but also delivering the service with a cheerful demeanor. A huge thank you to the amazing team at Alfred & Sons Plumbing Co.!

The communication from the get-go was top-notch. They arrived to sort out a clogged main sewer line in my basement. I received a call from the dispatch, letting me know that the service tech was nearby and checking if it was alright for him to proceed. It took him about 90 minutes to get everything cleared up. There was a small oversight, though. The cap on the main sewer line exiting my house wasn't put back on, resulting in water from my shower and toilet leaking out. I only noticed this later in the evening. When I informed the plumbing company, they responded immediately. Not only did they send someone over to apologize but also reached out multiple times to check on the situation. The company's owner even personally came over to apologize and made sure that everything was fixed perfectly. It was a clear demonstration of strong leadership and outstanding customer service. Despite the honest mistake, they have fantastic reviews and did an amazing job. I would not hesitate to call them again and have already suggested their services to friends.

We had a toilet that wouldn’t flush and sometimes water backed up into the nearby shower. came out and snaked the sewer line all the way to the trap, then even out to the street, but the problem was with the street sewer, which was clogged. helped us get in touch with the city water department and promised to return after they cleaned out the street line. Later that same day, came back to our house in Omaha to make sure everything was working perfectly. This was the best experience I’ve ever had with a plumber.