Reviews of local pros in Ralston, Nebraska

Thank you R Mechanical Heating & Air for taking such great care of us. Steve our Technician was very knowledgeable and friendly unlike any of the other companies we had out. You guys are awesome and will be from now on our go to heating and air company. Thank you the Scheerger Family

The owners are no less than amazing. They're beyond friendly, they are not above working after hours or long days. They're friendly and will get you taken care of immediately. They work non stop and love what they do. Deb and Steve are the ideal owners of a company. Most of the time you never get to meet or see the owners, and that is not the case here. I love that they're prices are reasonable and I don't have to break the bank to get a job done!
Thanks Deb & Steve💕

I would highly recommend using R Mechanical for any of your service needs. Steve and the team went above and beyond to ensure we had a new hot water heater installed before the long holiday weekend, including dealing with getting a warranty replacement through the manufacturer and Menards. Thanks again!!

I have been having them work on my stuff for years. I almost always deal with Steve. My business will never go to anyone else. Steve is a stand up guy who genuinely loves his work. He also took the time to explain what went wrong and how to prevent it in the future! Their service is second to none. Thanks so much!

Don't go anywhere else. R mechanical was prompt, and patient, answered our questions, gave us options, and all their techs and staff are professional, efficient and I can honestly say, I trust them to do what they say they will do. They will take care of you. I will only be using these guys for any heating and air issues from now on. Don't waste your time with anyone else, like we did..... R mechanical came out and had us up and running in a few hours. Fantastic, honest crew.

I highly recommend R Mechanical and they will be the only ones who will be doing my furnace work from now on. Our furnace stopped working during the coldest day of the winter and R Mechanical saved us over $2500 compared to a local big brand HVAC company that tried to fraudulently upcharge us. R Mechanical is run by some of the best people you could meet, are honest to deal with and went out of their way to help is when we needed furnace work. They have made me a customer for life.

I am a new homeowner and my AC went out (on a very hot day!!!) Steve came out that same day and was able to fix it within minutes! He did awesome. Great service. If you want a company you can trust and know your not being played, this is the place to call!

I had a great experience with R mechanical. They were prompt and were able to service my furnace right away. Their prices are reasonable and the quality is amazing. I would highly recommend them to take of any heating and air needs.

Brock came out to fix our furnace when it was super cold. He was out quickly and Debi provided electric heaters until it was complete, whi h was much appreciated since my elderly mom lives with us

Steve and his wife are always a pleasure to work with. They have been servicing our boiler for over 10 years and it still works wonderfully. They pride themselves on outstanding customer quality and that shows through their knowledge and overall customer care. I would recommend them to anyone in need of any heating and air services as they are the best educated and most reasonably priced heating and air service company in Omaha by a long shot.

I can't recommend R mechanical heating and air enough! I woke up to a 80+ degree house on the weekend and was miserable. Deb answered my questions on the phone and promised to get me someone the same day. When Steve arrived, he saved the day. Very friendly, reasonable prices and fixed the problem quickly. If you want an honest/trustworthy company, this is the one to pick. Will definitely use them again.

We have used R Mechanical for all our heating and cooling needs for the last 8 years. As a residential rental company, we often have need of their service. Their responsiveness is always timely, their techs are prompt and kind, and they always get the job done quickly. Whether it is a minor repair, major installation or servicing and maintaining our boiler systems, furnaces and air conditioners. Steve and Debi are dedicated to their business and it shows.

Phenomenal customer service. This is a true mom & pop shop. Our furnace went out with the snowstorm yesterday/negative temps and Debi literally spent an hour trying to help trouble shoot. We get lined up for emergency service she then calls me back to try clearing the outside pipes - it worked! Heat restored and no fees for the help. Crazy part of this is we recently moved here and are renting so we weren’t even their usual customers. Please support them if you can.

When you invite someone into your home to fix something, there's always a small worry that it'll be someone you don't want in your home. This was not the case. R Mechanical Heating & Air was friendly, comfortable and above all did great work from start to finish. Deb got a hold of me RIGHT away and was able to fit an appointment in ASAP. She explained everything clearly but when the technician came, I never really expected how courteous and lovely the service would be. He was clear when explaining what was wrong AND after doing a diagnostic check, he cleaned our filters. He worked the WHOLE TIME and did so with a smile. What a guy! I highly recommend them. We've had a positive history with every Ralston business we've worked with and these guys were no different. More than positive, floored. Did I mention the price was SO REASONABLE. 2 Compressors replaced, cleaned my filters, ran diagnostics and was out in less than 2 hours. LESS THAN 2 HOURS. I was almost sad to see him go. If anything happens again, we know who to call.

I recently had an issue with my AC unit, and R Mechanical came to my rescue. They responded very quickly and once at my house they identified the issue and got it fixed pretty fast. Very happy with the level of service and will continue to use them for my home and business.

Steve and his crew are shining examples of value and customer service. We purchased a 120 year old house, not knowing how much heating and cooling work it needed. He literally replaced our entire system, which was a daunting feat, considering the size and the amount of retrofitting required. They work is impeccable. But the best example of Steve’s dedication to his customers came after we had received a defective boiler. Though Steve had nothing to do with us receiving the faulty equipment, he and his crew worked tirelessly to get it back up and running multiple times at all times of the day or night to keep our family warm during a terrible cold snap. Ultimately, after it was apparent the boiler was inoperable, advocated for us, going to the manufacturer, who ultimately provided us with a new boiler free of charge. Throughout the entire process, he put up with my frequent calls of outward frustration and anger over the situation with complete professionalism. You will not find a better company to work with that R Mechanical. Steve, Deb, Dylan, and the rest of the company They are like members of our family, and we’re so grateful to have found them.

We had a big name Omaha HVAC company come out when our AC stopped cooling in May. They found our refrigerant to be low and charged us $400 to fill it up, without first checking the system for leaks. Everything was good for a month and then the AC stop cooling again. We called the same company so that they could fix what they missed the first time. They identified that there was a leak but couldn’t pinpoint where it was and said our coil needed to be replaced. We decided not to continue using them and instead chose to call R Mechanical to replace the coil. They came the same day we called to confirm that there was a leak. The technician Brock found exactly where it was and showed me a video he had taken. The work to replace the coil was scheduled within just a couple of days. The cost was significantly less than the big name company, especially the cost of the refrigerant needed to recharge the system after the repairs were done. Brock was once again very thorough in explaining things and careful and conscientious with the work that needed to be done. We felt very comfortable working with this company and will definitely use them again.

Couldn’t be happier with the work done by R Mechanical. The owners are wonderful and they truly care about their customers. Their employees who did the work at my house were timely, professional, and did a great job (thanks Dylan and Stan)! We had several different jobs that needed done, and R Mechanical completed everything, and even worked around our delayed drywall installation. Will use this company again and again.

I can’t say enough about RL Mechanical. Steve and Debbie run an amazing business with great customer service and care.
I highly recommend them for your AC and heating needs.
Alan

R Mechanical, despite being busy, arrived to our residence when I needed an immediate response to ensure my furnace was safe to use. Debi was flexible, actually bending over backwards to have a technician respond asap, scheduling me as a priority. All this was pleasantly surprising, thereafter I was again surprised by the reasonable price of the service, which entailed over an hour! I would highly recommend them, and I am using them from now on.

This amazing company are the true meaning of customer service. I reached out to them online and received a call back within 5 minutes. Debi called me and she was absolutely amazing to speak with, very informative kind and understanding of the situation we were in with our furnace. We were treated with the up most respect throughout the whole process. They kept us informed of the arrival time and apologized several times for taking longer then expected. Steven and Greyson showed up to our home to do the work and they both had a great attitude, kind and very informative of what was wrong with our furnace. Such amazing prices as well.. We will definitely be using R Mechanical in the future. Keep being amazing!!