HVAC reviews in Fernley, Nevada

Shawn came in to install a tank less water heater and he was prompt and willing to work with us. Though stores around here will sell you a tank less, none carry the special venting for lo Nox type. The brand they recommended works with PCV, but the water heater was installed in a few hours and when the venting came in, finished for use in a few hours, Cleared the permit fast. The cost was reasonable and the work well done.

I met with Shawn (Owner) at my home and discussed a new H/VAC system for my home, Shawn very knowledgeable in his business broke down and explained to me items needed, and type of system.
The estimate will cost you a service call fee to cover time and fuel, this fee will be applied to a purchase.

Thank you Shawn Natenstedt at Ultimate Air LLC. Called at 8. Missy put me on the list for 11-1. Shawn was here at 10:15, out by 10:30. Nice to have a great local company with fast, friendly service.

AC unit stopped working suddenly the night before and we couldn't figure out what was going on; breaker wasn't tripped and thermostat wasn't showing any errors. But the main fan unit/ condenser outside wasn't running.

I called around and and ended up calling Ultimate Air by chance and at first they had me set up for the next day due to them being so busy. But then they called me back about 30 minutes later and asked if they could come out in the next half hour or so as they were running ahead of schedule. I was home that day so I said yes and they were here right on time!

The tech (sadly I didn't catch his name) pops in, takes a quick look at the thermostat, then goes outside and, after using the safety disconnect, opens up the side panel in the AC unit and within seconds was able to tell what happened and what needed to be replaced. He even told me what happened (loose connections causing a failure) and even showed me how loose it was and tightened up all the connections on both the main AC unit and the safety disconnect as well.

The tech was quick, kind and courteous and was in and out in about 15 minutes! Awesome service! 5 or of 5, would recommend and use again!

Also, a side note: Yes they can take Android pay

Shawn came out on a weekend to fix our A/C. He worked quickly and was so so kind. I’m thankful that when I went down the list for techs on google he was the only one that answered his phone at 9pm on a Friday night!

We had our conditioner looked at. Staff arrived when scheduled and repairs done. Although we were warned that they are more expensive, we didn't realize how much more expensive they are. Our neighbor was having a similar service done later that day, and her repair man shared how much he would have charged for the service which was about $250 less. Just make sure that you get a second opinion. I just don't like feeling ripped off.

Air conditioning stopped working Friday at 6:00pm and I called Ultimate Air. Though they were closed for the weekend, Shawn opened his shop on a Saturday morning so I could pick up the parts I needed to replace myself. Thank you so much as we are enjoying the a/c now!

We had AC installed in our home May 2018. Shawn provided great pricing, excellent customer service and did a fantastic installation job. I would highly recommend him for any HVAC needs.

Shawn was amazing. Called at the last minute on a Friday when our a/c went out. He was here within the hour. Awesome prices. Super personable and helpful. So happy with this service!!! Definitely easy better pricing than All hours air!! Thank you Shawn!! We will be using them to put a whole new system in!

Very friendly phone and in person service. I had called for an appointment at 4:30pm on a Friday and they amazingly had Shawn out to my place within 3 hours! He was very quick to fix the problem and very nice to work with. Highly recommended.

Shawn came out and had my ac diagnosed and fixed for my wife and kids in about 20 minutes. Price was better than expected. Only downside was they were backed up so had to wait 2 days for it to get fixed. Other than that awesome experience.

Our air conditioner suddenly stopped cooling the house so I had called Ultimate Air and Shawn and another gentleman came out that day. They looked at everything and it was working but the coil was dirty. They did everything they could and said if I had more problems to call. Well that night it was still not working so I called and they came back out the next day, cut out the coil and cleaned it. It was disgusting! They got everything back together and now my house is finally cold again. Thank you Ultimate Air for making sure my kids and dogs didn't have to suffer! 20/10 definitely recommend them

I've used them twice in 2020. Once for an ac issue and the other for the furnace. They are seriously sooooo quick to get over. The first time I called they were in the area and arrived within 15 minutes of my request.
They have good rates.
They also watch out for issues that are caused by tenants if they are at fault. ( Not changing an air filter etc)
They communicated this issue well to my tenant and let me know too. It made the convo with my tenant a lot easier since he was expecting he'd have to pay for the repair.

Seriously cannot rave more about these guys! At eight months pregnant we had been without A/C for three days. The assigned contractor from our home warranty wasn’t going to be available for over a week! I called Ultimate Air and they were literally at our house within half an hour- A/C fixed within another half hour. Can’t thank Sean and Cooper enough!! Top notch guys, top notch company. You won’t regret giving them your business!

Called several Fernley AC service providers and Ultimate Air gave me a next day appointment. Shawn was in front of my house at 7:45, diagnosed the issue, repaired it, gave me a very reasonable bill, took payment via card, and was on his way in a half hour.

Came out to do a diagnostic on our furnace that was throwing an error code. Said he could come right over. Within minutes he had replaced a part, handed me a bill, and was out the door. (Literally a 10-15 minute stop) It started throwing the error code again, and he kept complaining about the filter we had in. I took the filter out, and it still threw the code. After much back and forth, he ended up coming out again, and he opened up the furnace with me present. He ended up finding the fan plugs were in the wrong spot. (He should have found this on his initial diagnostic) He changed them real quick and left. (Another 10 minutes?)
At this point we didn’t trust him, so we had another company come out.

The other company stayed with me an hour, I watched him test everything. He found that ultimate air didn’t fully plug in the fan, as well as missed another part that was malfunctioning. He also let me know that the igniter was close to going out, so if we have trouble in the future with the gas lighting, that would be it. (Later that week the igniter went out and he came and fixed it)

Basically ultimate air did not do a full diagnostic, he missed several things, and had a strange fixation on it being our simple filter.

Ultimate air charged around 3 times as much for his visit that did not fix the issue, than the other guy who came out and fixed everything correctly.

Ultimate air should have a name change to ultimate error. Avoid this dude.

Our A/C stopped working on a Saturday morning. We were looking at 105F temperature today. Called them at 900AM. Their technician arrived at 940AM. He cleaned the unit, diagnosed the problem and repaired. Very professional, knowledgeable and highly experienced. He had our house cooling by 1000AM. We most definately will be using them again.

So impressed with their service! They were quick to respond and service our leaking water heater a few months back. Recently our swamp cooler stopped working just as the weather was starting to get really hot. Again - they were super quick to respond and got us all taken care of. Very professional and kind - especially with my two little toddlers running around bugging them while the worked. I can’t recommend them enough!

Highly recommend Ultimate Air. Response time was great and had my heater up and running within an hour. Shawn was very professional, polite, and explained work and cost very well. I will call them for any future needs.

Shawn was very professional and funny! He was great with my kids too! He cleaned my furnace and made sure everything was good to go before leaving. He drove an hour to get here so even if you live outside of fernley give him a call. You won’t be disappointed.

What an amazing company! I had a thermostat installed December 23, 2022 by another company and during the installation a wire was broke and my heater would not turn on (it's been very cold in Dayton). We tried calling the technician and the company that installed the thermostat Dec. 24th and could not get ahold of anyone, nor did I have any luck with local electricians or HVAC techs since it is Christmas Eve.
I called Ultimate Heating and Air on a whim and sure enough Missy called me right back and got ahold of their technician (Shawn) that was out working and he stopped by on his way home and fixed our thermostat no problem!! I thought for sure we were going to be without heat for an extended period of time, but no, Shawn stopped by on his way home and took care of the issue. This company went out of their way to come fix my heater at 4:00PM on Christmas Eve to make sure we had heat... amazing!!!!! Thank you Missy and Shawn for taking care of us!