Home Services reviews in Henderson, Nevada

I hired YGM to deep clean my apartment when I moved out after many years. They did such a great job I was given my entire security deposit back and everyone was amazed at how clean my place looked. I also want to add that The owner isn’t afraid to get in and work on things herself when you’re up against the clock. I definitely recommend them and will use them again in the future.

Just used this service for the first time. The girls were very professional and very nice. However, the overall finished product was a B- at best. They absolutely killed it in the kitchen. No complaints really there. The hardwoods had some spots on them and tape from my daughter. It wouldn’t have taken much effort to get that up but they were left behind along with a very noticeable film all over the floor. Upstairs the carpet was vacuumed up to about 90% with areas very noticeably either missed or left out. The bathrooms looked a lot better but the mirror cleaning stopped at the apparent height of the cleaner as the streaks on the mirrors left that evidence. Over all the cleaning was ok. I was quoted a range between 350 and 450. No surprise when they got here I was told it would be the 450 amount. Not to be that guy, but I would have given 250 tops for the clean I got. A nice thank you note and a spray bottle of something I am unsure what it is so I am afraid to use it but it was a nice gesture.

I just wanna add that. I received a text after canceling an appointment with this company in which they suggested I use another company. Should their pricing be too high! I don’t know if I could think of a time where I’ve ever been personally offended by another company as I have by this one. I informed them that no way shape or form it the pricing however it was the quality of the first clean that has made the decision not to continue using their service. So for that reason, I will be adjusting my rating of this company to a one star maybe in the future they won’t be so quick to assume somebody can’t afford , their services

I recently hired a business cleaning service to help keep my restaurant clean and organized. From the moment I contacted them, the team was professional, responsive, and friendly. They were able to schedule a cleaning appointment that worked with my busy schedule, and they arrived promptly at the agreed-upon time.

The team was incredibly thorough in their cleaning process. They paid attention to even the smallest details, ensuring that every nook and cranny was spotless. I was impressed with their attention to detail and their commitment to making sure everything was clean and tidy.

What really stood out to me was how accommodating they were. They were happy to work around our schedule and were always willing to go the extra mile to ensure that we were satisfied with their work. Whenever we needed something done differently, they were always open to feedback and eager to make adjustments.

Overall, I highly recommend this business cleaning service. They are professional, reliable, and do an excellent job keeping our restaurant clean and organized. I plan on continuing to use their services and would recommend them to anyone looking for a top-notch cleaning service.

We have been looking for a maid service for quite some time. You would think, with the myriad choices available, it would be an easy task. Alas, we were disappointed time and again. Finally stumbled across YGM and crossed our fingers.
Honestly, this is the best maid service we have encountered. The crew was friendly, efficient and professional. They took their time with some stubborn areas, and wouldn't leave until everything was right. No, it's not the cheapest, but neither is it the most expensive. What it is, is a great value. Kudos to the staff and management. Don't change a thing.

LATE, NO-SHOW, BILLING DISCREPANCY, AND (ALLEGED) SECURITY CONCERN — 1★ EXPERIENCE

I booked a deep clean for a 2 bed/2 bath, ~1060 sq ft home with You’ve Got Maids. I was told it would take 2–3 hours with 2–3 cleaners and include ceiling-to-floor cleaning (ceiling fans, dusting, hand-washed blinds, window rails, baseboards, and the inside of the oven, microwave, fridge, and freezer) in addition to standard surfaces.

Visit #1: At the scheduled time they told me the team would be 15 minutes late; they actually arrived ~40 minutes late. After they left, I found obvious crumbs on the floor, dusty cabinets, the area behind my desktop untouched, and the oven, baseboards, blinds, and ceiling fans still dirty—clearly not deep-cleaned.

Billing discrepancy: Before starting, the cleaner told us the fee would be $225 and we agreed. That night, I discovered my card was charged $250. No heads-up, no explanation.

I called immediately. A staff member assured me they offer 100% satisfaction and would send a different team to fix what wasn’t done properly. I agreed to a follow-up a week later (I hired a cleaner for a reason on the original date, but I was flexible).

Visit #2 (the “make it right”): At the scheduled start time, they messaged that they were running late—by roughly 2.5 hours. It was my day off, so I waited at home. When the new time came, no one showed and no one contacted me. About 40 minutes past the rescheduled time, I tried reaching the cleaner, the office, and the scheduler—no response. Only after I called again did I get a text saying someone named Amber should have reached out to reschedule for another day. Amber later called to apologize and cited internal issues (commercial job ran long, short-staffed, training new people, etc.). None of that explains a no-show with zero communication on a guaranteed re-clean.

Serious (alleged) security concern: The day after the first visit, my husband’s credit cards (kept in his wallet at home) began showing fraudulent charges. Our banks flagged the activity and alerted us. We cannot prove a connection to You’ve Got Maids, but the timing and circumstances are concerning, as their staff were the only third parties with access to our home around that time. We immediately froze/replaced the cards and notified our banks. (Sharing this so others can secure valuables and monitor accounts.)

Bottom line: Two different days wasted, late once and a no-show the second time, a price quote that didn’t match the charge, and the original “deep clean” left major items untouched. The experience felt disorganized and unprofessional from start to finish. I cannot recommend this service.

Danny did a great job on our windows. He was on time and Professional.

AAA+++ my office windows looked like they have never been cleaned before and Danny brought them back to life! absolute perfection! Thank you so much !

We got really good quality of window cleaning service and they also helped on getting rid of all the ugly decals and stickers on the window as well! Very happy with the service!

My windows look awesome! Super professional, on time and treated my home with respect. I would definitely use Superior Window Cleaning again!

Danny did a great job cleaning the windows at my hospital and he was very reasonably priced.

Danny at Superior Window cleaning does an excellent job, super responsive at a very fair price. Would definitely recommend!

Danny goes above and beyond, is very responsive, and has been able to accommodate my business' varied needs. He is very professional and reasonably priced.

Danny did an excellent job - he came when he said he would and the windows absolutely sparkled. Great rates, great guy and excellent service!

Danny from superior window cleaning did an outstanding job. He was prompt, professional, and polite. Our windows sparkle!

I highly recommend this company. Danny was especially understanding with how many times I had to reschedule! He did a great job and I will definitely be calling him again.

Danny did a great job, left windows looking so clear. Now I can enjoy looking out at my new landscaped yard. Thank you Danny for working with me on my tight schedule.

Danny takes great pride in his work and it shows. Numerous times he has come back to our businesses, a day or two later, to touch up the windows not because he did a poor job, but because he didn't like the way they looked after a rain or wind had dirtied them. He goes above and beyond for his clients!

Quality work and very professional. Danny always shows up on time and works quickly. Our windows have never looked so good!

Happy to post about the service we receive from Superior Window Cleaning. Monthly service is the way to go. Schedule set up and no worries. Danny shows up when he says and does a great job! Thank you Danny. Your service is appreciated!

Terry P
Desert Springs Pools

Danny has been cleaning my window's & power washing my driveway for a few year. I can't tell how many people ask me how do you keep your window's & drive way so clean? with all the dust that we have out here & the tire tracks from the heat in the drive way.
Danny is just a very hard working guy that must love what he is doing. Danny is always on time, always neat & clean. He always puts down a cloth before putting his peal of water down, so not to get any water on the carpeting, just very neat. Not to many people in this town that give you 100% all the time.

Dan from Superior Window cleaning's "Attention to Detail " is second to none! What a great job! Everyone who has come to visit, has asked " who does your windows " I highly recommend this company for all your Window cleaning's, and power washing procedures. I recently had a hot tub removed from my deck, that was in the same spot for 14 years. After Dan did his work, it looked like there was nothing ever there! No stains from where the tub was resting on the deck. He also did my driveway which had an old jeep that was leaking every thing u could think of onto the surface. After it was power washed u could never tell that a broken down CJ-7, sat there for 3 years. Oil, transmission fluid was no where to be found. And last , no lie , walked into the sliding glass door, thinking it was open, it was so clean! 2x!