All reviews for Sunrise Service Cooling, Heating, & Plumbing

I cannot say enough great things about Sunrise Service! They came to our home to replace the heat exchangers on our furnace today in the summer heat — they did the entire repair at absolutely no cost to us because they discovered parts of the system had been installed incorrectly back in 2020 when the house was built, and they took full responsibility for it.

It’s rare these days to find a company that stands by their work and values their customers like this. The technicians Nathan and Ritchie were professional, knowledgeable, and explained everything clearly. The entire process was smooth, respectful of our time and home, and done with a level of honesty that you just don’t see very often.

Sunrise Service turned what could’ve been a frustrating situation into a reminder of what true customer service looks like. We are beyond grateful — and now loyal customers for life! If you want a company that does right by its customers, Sunrise is it! Thank you to your team of technicians and for helping us through the process and repairs!

Ryan Ejares did our regular maintenance for the heating system today. He was very thorough. He was also very concerned to be tidy and respectful. He sat with us to explain everything. He took detailed photographs so that we could understand the operation and maintenance needs.

Ryan with Sunrise Service was on time, prepared, knowledgeable, and friendly. He quickly diagnosed our issue, completed the repair, and tested the unit to make sure it functioned properly before leaving. He offered helpful maintenance tips as well. Will use Sunrise again and will ask for Ryan.

Mike Lawrence from Sunrise Service is an amazing technician. He is friendly and professional. He takes the time to explain things to you and is very knowledgeable. We go out of our way to have him come to our home, when we need service on our air conditioning/furnace systems.

Sunrise saved me!!! Matt and Cody are so amazing, kind and knowledgeable. If there were 10 stars that would be done. ✨✨✨✨✨✨✨✨✨✨

Ryan was very professional, he explained what he did on our units and why. He inspected our attic and explained the reason to replace the vent tubes. We have a bi yearly service with Sunrise. We are very happy with the service we receive.

Marco was today’s technician who serviced our HVAC system (semiannual) and checked out our Aprilaire Air Purifier unit. He did an excellent job and kept us informed during the process - PLUS provided us with information concerning future maintenance requirements.

Ryan Ejares, at Sunrise HVAC & Plumbing, was a thorough, detailed and very affable person to be our tech. Especially, regarding the maintenance and the repairs realistically needed for our HVAC system. Well worth a request for and needs you have. ~ Carlos Williams

I don't usually do reviews, this time I have to, I have my heating service on October. I was told I should repair my furnace because the unit is not getting enough air, tge unit reset 3 times, tge cost would be $850.00, I only been using this company for a year, anyway I figure I should get a second opinion and I did, I call Sunrise Service, which I have used in the past, I spoke to Jerome and he came and check the furnace and my a/c blower, it took him over a hour to check everything, then I showed him what the other company said to do ,and it wasn't true, Jerome showed me and explained everything to me. And there was no charge for his time and he sent me photos of everything he dud. I totally recommend Sunrise Service and I recommend Jerome for his service, his explanation, just a great guy

Raul provided exceptional customer service today. I received a call 30 mins before his arrival. He arrived when he said he would and he serviced all 5 of our air handling units in a timely manner. Thank you Raul!

I’ve been using Sunrise for all my AC needs. Steven arrived on time and was very thorough, providing a detailed report afterward so I knew exactly what state my system is in. He was professional and presented a variety of options without any pressure.

I have dealt with Sunrise for 20 years…always on time, professional, reasonable. Jason was great. Explanations with pictures. Much appreciated. I recommend you to my friends and neighbors. Thanks Sunrise for being the reliable company you have been all these years. I did not know that you also clean the vents. Will be calling to get that done!

This is one year later. I am still with Sunrise. Robert’s explanation of the work to be done was excellent. He gave me options of the work that can be done. I recommend Sunrise to my friends and those who have used their services are very happy. They will be coming out on Monday to do the work I selected to be done. Thanks, Sunrise. And thank you, Robert!

Angel & Eric were very professional. They started with asking me if I had any questions and ended the work with asking same question. What a nice way to ensure customer satisfaction. They were fast and showed me the before and after condition of the return duct which I appreciate. I highly recommend.

I broke a pipe in the wall trying to change the hose. Sunrise came out right away. Got the problem fixed fast. Christopher Rodriguez was great. He got a job done quickly and walked me through what he did. Great experience all around.

Dan and Ryan did a fantastic job servicing the house! I thank them for their hard work and appreciate their time, making sure to inform us of everything and were helpful and communicative. Would definitely recommend, great team!

Marco came out to fix our HVAC system when our air conditioning wasn’t working well, and he did an excellent job. He quickly identified the issue, clearly explained what was going on, and walked us through the solution in a way that was easy to understand. He was professional, thorough, and efficient. We really appreciated his honesty and expertise — highly recommend Marco for any HVAC needs!

I have been dealing with some Unfortunate and very frustrating issues with my AC since I moved into my new build 3 years ago. Which shouldn’t really been a new homeowners worry during the first 3 years. The builder did not accept responsibility of the issues after the first year and a half. I have worked with Sunrise service since. Their technicians have been attentive, thorough, transparent and empathetic to my issues and concerns. Their customer service has been top tier and very detailed. My last to visits with Daniel Terry were smooth and seamless considering the challenging work required to ensure I have cool quality air during the summer and beginning of fall. Daniel went the extra step and swapped out my filters during this last visit. I am grateful and appreciative of their team.
~ Tracy

I had my HVAC unit inspected by Brayan today for annual maintenance. He arrived within the specified window and was professional and friendly. He was also knowledgeable about another product I was interested in.
Yes, I definitely recommend this company.
Today, I had the AprilAire system installed.
Aaron arrived within the designated window was very professional and friendly. He got started right away and when he finished the installation he went over the system.

Raul was outstanding!!! I’m a realtor in Las Vegas Nevada, and I had to take a lot of video for buyers purchasing a home from out of country. He was extremely explanatory and detailed in his responses, providing my buyers with an extreme understanding and calmness about the purchase!

Raymond is amazing. He came by our office because my office was not cooling down and he was able to diagnose and correct my issue is 30 minutes! Thanks!

Outstanding Service from Sunrise Services, LLC!

I recently had an Aprilaire Air Purifier (MERV 13) installed by Sunrise Services, LLC at 7380 Commercial Way in Henderson, NV, and I couldn’t be happier with the experience. The technicians, Mr. Angel Hernandez and Mr Sammy Nevárez, were professional, knowledgeable, and courteous from start to finish.

They arrived on time, explained the installation process clearly, and made sure everything was working perfectly before leaving. They took the time to answer my questions and made sure I understood how to maintain the system for optimal performance.

The difference in air quality was noticeable almost immediately—my home feels fresher and cleaner. I highly recommend Sunrise Services, LLC, especially Angel and Sammy, for anyone looking for reliable, high-quality HVAC or air purification work.